While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Have been coming to midpoint for a very long time but today the waitresses that looked like a group of kids where stroking a dog inside the restaurant and then thought they was going to bring me out... See more

Rated 1 out of 5 stars

Very bad website. Restricted. Can log on but cannot access my profile after adding my personal details. Comes up with a blank screen asking me to update when I have already added my personal details... See more

Rated 4 out of 5 stars

First time to use Midpoint. Found buy/sell/payee set up a little bit fiddly compared to my regular fx co HiFX. FAQ a must read. Support was first class with immediate and helpful... See more

Rated 3 out of 5 stars

I contacted support a number of times during account set up and they were responsive and helpful. I have done one transfer from UAE Dirham to Euro. They do not have a bank account in the UAE so to fun... See more

Company details

  1. Money Transfer Service

Information provided by various external sources

Midpoint is the world’s first Peer-2-peer international currency matching platform that always gives customers the mid-market foreign exchange rates. via a patented matching technology. Our fees and rates, available on our website, are clear and transparent. A single flat fee is charged depending on the amount of the transaction and range from 0.3%-0.5%, Midpoint is a public company that is listed on the Toronto Venture Stock Exchange under the ticker MPT and Frankfurt Stock Exchange under 8MH.


Contact info

2.9

Average

TrustScore 3 out of 5

264 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to use and great rates.

Easy to use, great rates and good support and communication all the way through the process.

Only niggle is that they don't have an Australian bank account which means a $20 fee for each transfer from my bank and a small delay in the payment. This isn't enough to stop me using thier service for all my transfers.

August 23, 2017
Unprompted review
Rated 5 out of 5 stars

Midpoint is the ONLY way to transfer funds

Midpoint was recommended to me by a friend who has an incredible knowledge of business and finance. I couldn't be happier. Midpoint exceeded my expectations in customer service. There was always someone available to guide my every step and offer helpful advice. I received constant feedback and communication. I was able to easily transfer money and made significant savings compared to the old way of banking! Midpoint represents the new paradigm of business, which is filled with integrity. I highly recommend Midpoint to anyone looking for transferring funds into different currencies.

August 22, 2017
Unprompted review
Rated 5 out of 5 stars

Superb Product

I've used Midpoint for over two and a half years. Over the course of time, as the number of users has increased, and the number of orders in the system needing matches has increased, the order match interval has dropped immensely. It now takes a only a few minutes.

The last remaining hurdle, for me, is the ability to pay locally in the US instead of by wire transfer to UK.

The staff has been unfailingly courteous and helpful whenever assistance was needed.

Midpoint service saves a huge amount of bank fees for frequent users, and I recommend it often to friends and associates. I have no hesitation in recommending to anyone else.

DT

August 22, 2017
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Deals you at mid market every time with a very clear and competitive fee structure . Simple !

August 22, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, turned around my transaction in 24 hours.
I was a little unsure how to use the website, but the live chat worked great and helped me through.

August 15, 2017
Unprompted review
Rated 3 out of 5 stars

Good service and rates

Good service and rates. But I want to know/set the minimum exchange rate for each transaction and the dashboard doesn't allow this. Also an email at each step means you end up with a lot of emails.

May 8, 2017
Unprompted review
Rated 5 out of 5 stars

Fantastic product and customer service

Fantastic product and customer service. I was under time pressure and they truly excelled by beating a tough deadline. During the entire process, the staff was extremely friendly and helpful with everything.

April 4, 2017
Unprompted review
Rated 4 out of 5 stars

Smooth and Fast

Completed my first transfer last week. There are some delays in each step, but it is still quicker and cheaper than the traditional banks and bureau.

March 14, 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look