Mifoaudio Reviews 160

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 32 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the user-friendly nature of the products, finding them easy to operate and integrate into their daily routines. Reviewers often highlight the clear audio quality for both music and calls, along with impressive battery life that often lasts for several days. The products are frequently described as reliable and comfortable, performing well for various activities like workouts, swimming, and general daily use. However, some people were dissatisfied with customer service, reporting unhelpful responses, ignored emails, and difficulties with warranty claims or returns. There are also concerns regarding product quality, with instances of items arriving damaged, earbuds malfunctioning after a short period, or experiencing connectivity issues. A few customers noted that sound quality was poor in some cases, and some found the products difficult to use or defective from the start.

What people talk about most

Product

Consumers find product to be ambiguous, with some reviewers praising aspects like excellent battery life,... See more

Quality

People report ambiguous experiences with quality, with many consumers praising the excellent battery life,... See more

User experience

Reviewers highlight positive aspects of user experience, finding products reliable and easy to use daily,... See more

Customer service

Reviewers express significant dissatisfaction with customer service, often describing it as unresponsive and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I chose the H2O mainly for workouts and the occasional swim, and so far it has been a very good experience. I’ve been switching between MP3 mode and Bluetooth depending on what I’m doing, which make... See more

Rated 4 out of 5 stars

This is actually my first time leaving a review about any product, and the reason I’m doing it is because I am genuinely too happy with my experience. I usually don’t take the time to write... See more

Rated 4 out of 5 stars

The Sound is clear for both music and calls, and the battery usually lasts me a few days before I even think about changing.


Company details

  1. Audio Visual Equipment Supplier

Written by the company

Mifo: Redefining Wireless Audio Experience Welcome to Mifo, a leader in the design and manufacture of True Wireless Stereo (TWS) earbuds. With a passion for innovation and a commitment to excellence, Mifo delivers top-of-the-line audio solutions that enhance your listening experience. Our Mission: At Mifo, our mission is to combine cutting-edge technology with sleek design to provide our customers with the best TWS earbuds in the market. We are dedicated to enhancing your audio experience through products that offer superior sound quality, comfort, and reliability. Product Excellence: Advanced Sound Quality: Our TWS earbuds are engineered to deliver crystal-clear audio with deep bass and balanced mids and highs, providing an immersive listening experience for music lovers and audiophiles alike. Innovative Design: Mifo earbuds feature ergonomic designs that ensure a comfortable and secure fit, making them perfect for all-day wear, whether you're at the gym, commuting, or relaxing at home. Long Battery Life: Enjoy hours of uninterrupted listening with our long-lasting battery life and quick-charging capabilities, keeping your music playing throughout the day. Seamless Connectivity: Our TWS earbuds utilize the latest Bluetooth technology to provide a stable and seamless connection with your devices, ensuring lag-free audio and easy pairing. Quality and Innovation: We are committed to pushing the boundaries of audio technology and delivering products that meet the highest standards of quality. Our team of experts meticulously tests each product to ensure it meets our rigorous quality control standards, providing you with earbuds that are built to last. Customer Satisfaction: At Mifo, we value our customers and strive to offer exceptional customer service and support. Our dedicated team is always ready to assist you with any questions or concerns, ensuring you have a seamless and enjoyable experience with our products. Global Presence: Mifo's TWS earbuds are enjoyed by customers around the world. We are proud of our global reach and are committed to bringing the best wireless audio experience to music enthusiasts everywhere. Join the Mifo community on Trustpilot and share your experiences with our products. Your feedback is invaluable in helping us continue to innovate and improve our offerings. Contact Us: For more information, please visit our website or contact our customer support team. Thank you for choosing Mifo – your trusted partner in wireless audio technology.


Contact info

3.6

Average

TrustScore 3.5 out of 5

160 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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3.6

All reviews

(160)

28 reviews in the last 12 months

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Rated 2 out of 5 stars

Terrible headphones

Terrible headphones, worse customer service. Don’t waste your money and time with Mifo, not super excited to leave this review because as they are Canadian I really wanted to love them and support local!

January 8, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered Earbuds in December 2024

Ordered Earbuds in December 2024, one of them would not charge or connect. Mifo responded to 2 emails and then when it came time to get a replacement or repair or refund, they stopped all communication. I have sent them many emails to every address I could find. They are clearly avoiding any responsibility. They take your money and run. This is the worst review I have ever left and I am only doing it to help others avoid this company.

February 24, 2025
Unprompted review
Rated 1 out of 5 stars

Shameful customer service. Not replacing or refund for faulty product.

I ordered earbuds and found them not reliably connecting via bluetooth. The product is faulty and I asked for a return. 8 weeks later, after no response for weeks on end, I am asked to send a picture of the product in its original packaging.
The customers service is located in the UK and is simply shockingly inadequate. Do not expect to either get a faulty product replaced or your money back. Scammers.

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

The MIfo O5 Replacement True Wireless…

The MIfo O5 Replacement True Wireless Earbuds arrive in a well-packaged box, ensuring that the earbuds are secure and protected during delivery. In packaging includes all necessary things. The Delivery is quick and efficient. ensuring that customers receive their replacement

January 13, 2025
Rated 4 out of 5 stars

The Ekko One Percussive Therapy Sports…

The Ekko One Percussive Therapy Sports Massager is designed to provide deep muscle relief through powerful percussive movements. Ideal for athletes and fitness enthusiasts, it helps alleviate soreness and improve flexibility. This is Ideal for fitness.

January 8, 2025
Rated 5 out of 5 stars

I feel so glad that I have used Mifo CA…

I feel so glad that I have used Mifo CA Bluetooth for the my personal use. The quality is super amazing. Finishing is very nice. Packaging is amazing. Overall it's a best product for the daily use. I am very happy with the my purchase choice.

January 7, 2025
Rated 1 out of 5 stars

Poor customer support

After ordering the earbuds I changed my mind and sent a cancellation within the hour. The following day I sent a second email confirming the cancellation before they shipped but they still shipped. Eventually I was contacted by the support team saying I could return them but after receiving the earbuds I have tried to contact the company several times regarding the return procedure but have not heard back. So now I’m stuck with merchandise I don’t want and have little faith that this will get cleared up. If companies like this want to compete with all the other options out there they have to do better. I will never buy from these guys again and would suggest to stay away from them.
Update: January 6 2025
Received an email from Mifo outlining there return policy. They state that they will accept returns as long as the package is unopened and within 30 days of purchase. Seeing as communication is so poor I’m anticipating that they will drag this out until that time has passed and then refuse the return. Also I think they were planning on having me already opened the package of earbuds in which case there return timeframe falls to 14 days and then I would not be able to return them because of the slow return and communication process. Also there is a 20% restocking fee on top of it. In summary, the return process is horrible and it seems like a company that doesn’t want return business. Also it is a Chinese company so that should explain a lot.
Update: January 29-2025
After replying to the last email from this company I have not heard anything back so as I figured I am stuck with these earbuds. As for the air buds quality they are below average in quality. The controls are awkward and the sound is “tinny” when compared to others on the market. They don’t really fit that well and can’t be used when working out as they slip and fall out periodically.

December 14, 2024
Unprompted review
Rated 4 out of 5 stars

I had faced the audio quality issue one…

I had faced the audio quality issue one day my friend suggested to me Mifo replacement earbuds now i am very satisfied with the audio quality. Now i don't face any audio volume issue. Mifo provide me durability for the long time. Overall quality is amazing.

December 1, 2024

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