McCarthy Insurance Group Reviews 328

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and extensive knowledge, making every interaction pleasant and informative. People frequently highlight the excellent customer service, noting the personalized approach and the staff's dedication to explaining complex information clearly. Reviewers also appreciate the competitive pricing and the quick response times, which contribute to a smooth and stress-free experience. However, some customers also noted occasional issues with communication, specifically mentioning instances where promised callbacks were not received, leading to a lack of assistance for urgent queries.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness, efficiency,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness, knowledge,... See more

Price

Reviewers mention positive feedback about price. Customers consistently report finding comparable or better... See more

Response time

Users describe positive interactions with response times. Many customers highlight the promptness and... See more

Based on these reviews

Rated 5 out of 5 stars

I rang McCarthy Insurance looking for a quote for health insurance .I spoke with Alan Clearly, he was SO helpful. Explained everything clearly, answered all my questions. I was with one Health Insurer... See more

Rated 5 out of 5 stars

Remarkably good service. Talking to Cian just now and had to do another review here afterwards.  We’ve got three cars and our house with these guys because they are really competitive on price,rea... See more

Rated 5 out of 5 stars

Just used yourselves for my daughter and my car. My husband has been using for a while now and we regret not doing this sooner. They are excellent and biggest bonus was they came up cheaper than all o... See more

Rated 5 out of 5 stars

I am using the McCarthy Insurance Group as my broker for many many years now, and while I have done my research on the car insurance market independently, I always refer back to their renewal offer, a... See more


Company details

  1. Insurance Broker

Written by the company

An Irish Insurance Broker You Can Put Your Trust In. Established in 1952, McCarthy Insurance Group is now one of the largest insurance brokers in Ireland. We represent over 100 Insurers and Managing General Insurance Agents throughout Europe and are proud to be a trusted partner and advisor for our clients’ insurance and assurance needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

328 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great experience

Alan was extremely helpful and kind. He was able to offer me advice on policies and guide me to choose what was the most suitable for me while also maintaining a friendly and understanding demeanour.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Denise in the Rathmore office is incredibly helpful and a pleasure to deal with. Her years of experience really show—she’s knowledgeable, professional, and always willing to go the extra mile. We’ve been customers for many years and have consistently received excellent service. Denise is a real asset to the team, and we look forward to continuing our relationship with the company.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

The value, service and professionalism were great.

The company response time was excellent, all of the information and advice given was clear and the agent (Denise) was both knowledgeable and a pleasure to deal with. The transfer from my previous broker (of over 10 years) was seamless and all done over the phone and online. I would highly recommend McCarthy Insurance Group for value, service and professionalism.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

McCarthys Macroom branch ⭐️

Couldn’t fault Marie and her team in the Macroom branch to go above and beyond when quoting and organising car insurance. I switched over to them in 2024 after previously dealing directly with an insurance company and the savings and increased level of customer service is second to none. I have already recommended McCarthys to family, friends and colleagues and have heard positive feedback from them.

March 16, 2026
Unprompted review
Rated 1 out of 5 stars

Reached out but let down..

I wanted help with a health insurance renewal and wanted to change a policy that better suited my husbands needs.
I spoke to Sean on Wednesday morning and gave the appropriate details and explained we were in the 14 day cooling off period and needed someone to come back ASAP. Sean said he would send details of appropriate policies, by email, by Wednesday evening.
Nothing was received and on Thursday, I called again and another colleague of Sean's, from a different office explained she would let him know i had called and to call me back that day. I explained the cooling off period was up on the Saturday. No phone call or email was received.
Again on the Friday, I called twice and explained the urgency, again I was promised call backs, no call was received.
I am now going through policies myself and hoping for the best. Ive had zero help from MIG even though i reached out

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

The health team are always very responsive and have fantastic knowledge. They were able to advise me regarding what plan suited my families needs and made the whole process effortless

March 6, 2026
Unprompted review
Rated 4 out of 5 stars

Responsive & Efficient

I appreciated how responsive Alan and MIG were to my time sensitive health insurance query and they were fast and insightful in their policy recommendations.

December 29, 2025
Unprompted review

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