I had to return an item due to a fault and the process took longer than expected. Initially I was given a hard time and the issue wasn’t recognised straight away. After escalation, the supplier ver... See more
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Created with AI, based on recent reviews
New Zealand's most popular online store! We have hundreds of thousands of products in-stock, including: Games, Books, DVDs, Toys and more. We offer overnight and same day delivery on in-stock products.
New Zealand
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 53% of negative reviews
Typically replies within 1 week
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My package was misdirected, delayed, and the tracking info was always wrong.
Awesome, easy to order and fast delivery. Well package.
100% happy customer
Mighty ape are professional and fast shipping product always turns up in good condition. 10 out of 10
Mighty Ape was amazing - absolutely zero complaints about any part of the customer experience when dealing with them. NZ Post on the other hand, rather took the shine off things. I'm unlikely to buy anything else from Mighty Ape that can't be delivered to a PO Box, just to avoid having to endure further incredibly frustrating dealings with NZ Post.
Dry satisfied dealing with Mighty Ape. Goods arrived safe and sound and on time
i went online searching for an over the chair tablet table, one on wheels that i could just pull over my recliner as i am elderly. Mighty Ape came up with the most perfect laptop table, nice and wide, adjustable height and width. I have never bought from them before so I checked the reviews, Every review said reliable so I purchased - Now normally shipping from Auckland to Christchurch takes at least 5 days, Imagine my astonishment when 2 days later the table arrived. My daughter assembled it very quickly and it is everything I wished for. Will I buy from them again? WITHOUT A HESITATION. VERY PROFESSIONAL, UPDATES STRAIGHT AWAY brilliant company, highly recommend them
They've never been mighty to begin with and now they're letting literally scammers "sell" on their marketplace. Do not shop Mighty Ape.
Problems with delivery due to website at address input losing unit number.
Customer service ignored feedback and emails about broken check out address input
Their address input doesn't work for certain addresses and puts the wrong address on delivery items
I had to call NZ post and work with them to put the correct address on my parcel from my tip because the mighty ape website check out address input was broken that if I put the unit number separately where it says please input your unit or apartment number it will not show up on the tracking label
Always the best with service, communication, delivery and product. Would highly recommend to anyone..Thankyou.
I needed a last minute special birthday present that I couldn't buy in store anywhere in nz. Mightape had just what I needed. I ordered Friday and received on Monday which was so amazing, being rural can sometimes take longer then estimated but mightyape was spot on. Thanks for a great service and awesome high quality products.
The whole shopping experience was great and easy from web site to pick up
Ordered a chair on the 19th of may from NZ.
expected deliver June 3/5
The order was received on 22/23rd and prepared for delivery/pickup. not notified of this until week later it was picked up .
5th of June was in transit to NZ? I thought i was buying from NZ
11 June I complained and requested money back, within an hour delivery staus changed to 'delivered' .. in the middle of the night.
The item was not delivered and I think this was retaliatory to my request for money back/cancellation. (pure evil).
currently 25 June and mighty ape blaming its supplier and delivery.. This kind of biz should not be able to operate in NZ market.
$300 bucks ripped off, continuing to dispute at MBIE and wasting lawyers time to end this wrong.
Mighty Ape is usually my first call when online shopping. I don't do a lot of buying online, but Mighty Ape is always dependable, with a good range of well-priced quality products and remarkably fast delivery.
Used to be really good, now it seems like it upsells everything unless you buy the monthly subscription, so if you just casually buy now and then it’s not worth it.
I found the website user friendly, the order arrived overnight, good recyclable cardboard. An absolute pleasure to shop on mighty ape!!
The website is easy to navigate, the purchasing was easy, and the delivery was super fast (same day purchasing and delivery). The item was as advertised. All in all it was a very satisfying experience to purchase from Mighty Ape.
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