I brought a poncho liner, I had been looking at it for ages & took the chance when i had a bit more cash, im glad i did, i love it, can't wait for the colder weather now so i can wear it out & about,
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Military 1st is a trusted site with great clothing, and bits . Their website is easy to navigate, their customer service is second to none, and they deliver quicker than Amazon . Always a pleasure... See more
Company replied
The delivery service is top notch, ive never had an issue and always received my orders quickly and in good condition. Will continue to use this company as I don’t see a need to go anywhere else.
Company replied
Ordered from militrary 1st twice and both good, lve the brandit cargos. Slightly on the pricier side vs a few cheaper places but the service and delivery speed has been perfect making it worth it :)
Company replied
Company details
Information provided by various external sources
Military 1st is a Manchester based online store, specialising in quality outdoor & combat clothing, tactical footwear, camping & bushcraft accessories, along with professional Airsoft gear. Since its establishment in 2009, the store is constantly expanding the range of brands & products offered to meet the high expectations of customers in the UK, Europe & Worldwide. We are proud to provide outdoor & camping enthusiasts, Airsoft & paintball players, as well as hunters & fishermen, with a top class apparel & equipment in affordable prices, along with superb Customer Service & fast delivery (free across the UK).
Military 1st Details
Written by the company
- FREE UK DELIVERY
- Available on all orders regardless of the price and size. We aim to despatch your parcel the same or next working day; you should receive it within 2-4 business days from the day you placed the order.
- PROFESSIONAL CUSTOMER SERVICE
- Our friendly and experienced Customer Service team is always happy to help you with any queries. Our aim is to reply fast giving you all the answers you need ensuring the best possible shopping experience.
Contact info
United Kingdom
- info@military1st.co.uk
- www.military1st.co.uk
4.8
Excellent
74K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Item arrived late
Was asked for review but was still waiting for it to be delivered. Took ages. When eventually it did arrive it was as advertised no issues
August 9, 2026
Reply from Military 1st
Dear Customer,
According to the tracking information, the parcel was delivered on 11/08.
We have also not received any previous contact from you regarding a delivery issue. Please contact our Customer Service team with your order details and they will be happy to investigate this further and assist you.
Kind regards,
Military 1st
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Ordered several items for my sons…
Ordered several items for my sons birthday , fit was perfect , quality perfect ,price perfect , what more can i say ,one happy lad
August 19, 2026
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Details on website misleading and then…
Details on website misleading and then shocking customer service afterwards when asking about the product. I am now losing out on money having to return the product
August 19, 2026
Reply from Military 1st
Dear Customer,
As confirmed in our previous correspondence, the correct item was sent and it matches the product ordered.
We are therefore unable to agree that the listing was misleading or that an incorrect product was supplied.
Our Customer Service team has already explained this, but we will be happy to clarify any remaining questions.
Kind regards,
Military 1st
Smart and the right fit for the shorts
August 14, 2026
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Great experience shopping at Military…
Great experience shopping at Military 1st will definitely buy again & recommend to friends & family.
August 11, 2026
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Great service
Great service, top quality old fashioned hard wearing shorts.
Just like the ex WD when I was a young lad!
August 18, 2026
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Super fast delivery with quality items
Super fast delivery with quality items. What more could you ask for. Great company with a great service 🌟 🌟🌟🌟🌟
August 18, 2026
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Ordered another pair of cargo shorts
Ordered another pair of cargo shorts, my 7th pair, quick delivery, kept up to date from placing the order to receiving them, and a quality pair of shorts as usual, thank you.
August 18, 2026
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Good online shopping catalogue
Good online shopping catalogue, easy to order, size guide worked perfectly, very quick delivery
August 18, 2026
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Unique folding feature
Good quality cap with the unique feature to fold into your pocket and still retain shape when worn
Quick delivery
August 17, 2026
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
The service was fast and efficient and…
The service was fast and efficient and the product excellent.
August 17, 2026
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.