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Milk & Blush Reviews 

1,057
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 314 reviews, reviewers had a great experience with this company. Customers consistently praise the product quality, highlighting the hair's softness, shine, and seamless blend, often noting its impressive longevity. The customer service and staff receive frequent commendation for being helpful, quick to respond, and providing excellent support, including accurate color matching. However, some customers noted concerns regarding product quality after washing, describing it as becoming thin or matted, and experienced order issues due to misleading shade listings or confusing website information, sometimes resulting in incorrect items or non-delivery.

What people talk about most

Product

People report positive experiences with the product, highlighting the incredible quality, softness, and... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the hair as amazing, thick, soft, and... See more

Customer service

Customers had positive experiences with customer service, often describing it as amazing, excellent, and... See more

Order

Customers consistently note ambiguous experiences with order, with some praising quick responses and... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness and efficiency. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot recommend Milk & Blush enough. I’ve tried multiple clip-in extension brands, and none come close to this quality. The hair is unbelievably soft, shiny, and silky, and it blends perfectly with... See more

Company replied

Rated 5 out of 5 stars

I ordered clip-in extensions from Milk & Blush almost three years ago, and I’m genuinely impressed. I chose the dark brown shade, which matched my natural hair perfectly and blended seamlessly. Yo... See more

Company replied

Rated 5 out of 5 stars

I’ve been a Milk & Blush customer for a while now and the quality has always been amazing. My first set lasted me a FULL year with proper care, which is why I came back for my next one. There was... See more

Company replied

Rated 5 out of 5 stars

The BEST hair extensions i have ever tried. I love hair extensions and ive tried a variety of different kinds from Amazon to top quality brands. I did not know what having quality hair was like until... See more

Company replied


Company details

  1. Hair Extensions Supplier
  2. Hair Extension Technician
  3. Hair Product Store

About Milk & Blush

Written by the company

For over two decades, Milk & Blush has been helping you achieve longer, fuller hair with our luxury human hair extensions.

Award-Winning Hair Extensions

We’re passionate about creating transformative hair experiences with premium-quality hair extensions designed to blend seamlessly and look natural. Trusted by professionals and loved by customers worldwide, we specialise in 100% Remy human hair extensions that deliver salon-worthy volume, length, and style at home.

Shop Clip In Hair Extensions Shop Professional Hair Extensions

We're Here to Help

Our expert team is dedicated to exceptional customer service, fast delivery, and expert guidance every step of the way. We’re proud to have earned thousands of five-star reviews from our loyal community.

Join the Milk & Blush family and discover why we’re a top-rated choice for hair extensions on Trustpilot. From colour matching to styling support, we’re here to help you love your hair again.

We offer worldwide delivery and free express delivery to our UK customers with orders over £50.

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

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Replied to 98% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(1,057)

311 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful, colour match is perfect.

I normally buy tapes, to create a multi tonal colour. And the hair quality is absolutely amazing. But after recently taking them out for a break I got the clip ins. And they are amazing! Madison helped me colour match my hair after buying the wrong colour. Very efficient , willing to help and dispatched even quicker 😍 absolutely love them! And the colour match is next level.

March 24, 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hi, thank you so much for your lovely review 💛

We’re so pleased to hear you’re happy with both our tapes and clip-ins, and that the quality continues to meet your expectations. It’s great to know Madison was able to help with your colour match and get everything sorted quickly for you.

We truly appreciate your support and are so glad you love them.

Best
Milk & Blush Team

Rated 1 out of 5 stars

I fitted 10 pieces of the invisitape…

I fitted 10 pieces of the invisitape extensions a long with 3 packs of goo goo hair extensions and I did this just over a week ago and now I only have 2 pieces of the milk and blush in my hair as the rest slipped and felt uncomfortable/ and most fell out! Do not buy!!!!

March 25, 2026
Unprompted review
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Reply from Milk & Blush

Thank you for your review.

We’re unable to match your details to any order and have requested further information.

Please contact us with your order details so we can assist further.

Best,
Milk & Blush

Rated 5 out of 5 stars

Very friendly service

Very friendly service. It feels like the customer is always very important to them 😍🫶🏻

March 23, 2026
Unprompted review
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Reply from Milk & Blush

Hey Karoliina,

Thank you so much for your lovely words! 🤍✨

We’re so happy to hear you felt well looked after - making our customers feel valued is exactly what we strive for every day.

Your support truly means the world to us, and we can’t wait to welcome you back again soon 🤍✨

Rated 5 out of 5 stars

Amazing experience and fast response…

Amazing experience and fast response with Ellen on my colour match. Cant wait to get them 💖

March 20, 2026
Unprompted review
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Reply from Milk & Blush

Hey Nataley!

Thank you so much for your kind review 🤍

We’re so glad Ellen could help with colour matching, and her response was super quick!

Don't forget to let us know how you get on with them when they arrive.

Thank you again for your support ✨

Rated 5 out of 5 stars

Highly Recommend!

Great quality hair extensions!
Sent pictures for colour match which was responded to quickly. When there was issues with the colour of my extensions, I was able to exchange. All questions asked were answered promptly. All communication was extremely helpful. Would absolutely recommend!☺️

March 19, 2026
Unprompted review
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Reply from Milk & Blush

Hey Rhyannan!

Thank you so much for your kind review 🤍

We’re so glad you’re happy with the quality of your extensions and that our team could help with your colour match. It’s great to hear everything was sorted quickly and smoothly for you.

Thank you for recommending us - we truly appreciate your support! ✨

We look forward to welcoming you back again soon xx

Rated 5 out of 5 stars

Amazing quality and look great

Amazing quality and look great, they are a little ligher from the pictures, I had rich auburn but I can work with that... but overall they look and feel amazing I will be buying again 😊

March 14, 2026
Unprompted review
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Reply from Milk & Blush

Hey Nicola!

Thank you so much for your lovely review 🤍

We’re so happy to hear you love the quality and how they look and feel! We really appreciate your feedback on the colour as well.

We’re glad you’re still happy overall and can’t wait to have you back again 😊 x

Rated 5 out of 5 stars

So happy with the service from you

So happy with the service from you. Every query was answered really quickly and the staff were really helpful in selecting the right colour. Thank you!

March 14, 2026
Unprompted review
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Reply from Milk & Blush

Hey Helen,

Thank you so much for your kind words 🤍

We’re delighted to hear you were happy with the service and that the team could help you find the perfect colour. It’s great to know your queries were answered quickly - that’s exactly what we aim for!

Thank you again for your support ✨

Rated 5 out of 5 stars

I speak as I find

I speak as I find. And my experience of Milk&Blush was fabulous. They sorted my problem quickly and efficiently. They gave me advice and helped with an urgent colour exchange. I wouldn’t hesitate to recommend them, and will certainly be a returning customer. 🤩✨

March 13, 2026
Unprompted review
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Reply from Milk & Blush

Hey Ruth!

Thank you so much for your lovely review 🤍

We’re so pleased to hear you had a great experience with us and that the team could assist quickly with your colour exchange. It means a lot to know you’d recommend us, and we’re so glad we could help.

We look forward to welcoming you back again soon ✨

Rated 5 out of 5 stars

Amazing quality extensions 100 percent…

Amazing quality extensions 100 percent recommended x

March 13, 2026
Unprompted review
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Reply from Milk & Blush

Hey Ruby,

Thank you so much for your kind words 🤍

We’re thrilled to hear you’re loving the quality of the extensions and really appreciate the recommendation - it means a lot to us! x

Rated 3 out of 5 stars

Great but also could be better

Products so far are great. No issues there, the quality is good, does what it's supposed to. I got the rollers and sectioning pads.
Had a couple of issues:
First i pre ordered something that went out of stock. Wasn't clear when that would arrive or come back into stock. Comms could be clearer here. While I was waiting for the order to ship I noticed the item had come back into stock on the site. I gave it a few days still no notice of shipment. Then I saw it was out of stock again. I contacted customer service(Ellen was super great and nice) they said that it didn't come back into stock and I could expect it to get back into stock in a month. I cancelled the order. Then I saw it was back in stock on the site again and decided to order it and it came within a week. Way earlier than the month they originally said. So if you want something that's out of stock you are better off waiting for it to come back then pre ordering. Not sure why that's the case but that's what worked for me.
Secondly, the sectioning pads came in a different colour there were no colour options on the site so that was weird. Contacted them and they sent new ones, again customer service was great.
Then the rollers came also different colour but I didn't mind the colour so I just left it.

The products are great and customer service is great they just seem to have a few logistical issues that they need to iron out. Customer service makes up for it and delivery times (when in stock) are great so I would buy again if I needed anything else they sell.

February 23, 2026
Unprompted review
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Reply from Milk & Blush

Hey Fahima,

Thank you for taking the time to share your experience - we really appreciate your feedback!

We’re so glad to hear you’re happy with the quality of the products and that our customer service team was able to help resolve any issues quickly. That said, we’re sorry for the confusion around stock updates and pre-orders that you experienced. Your comments are incredibly valuable, and we’ll be taking this on board as we continue to improve our processes and communication.

If you need anything at all in the future, please don’t hesitate to reach out - we’re always happy to help 🤍

Rated 5 out of 5 stars

Will buy again

I’m impressed by how these maintain their texture after washing. They dry smoothly without any frizzing or tangling. I’ll definitely be buying another set.

December 16, 2025
Unprompted review
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Reply from Milk & Blush

Hey Danni,

Thank you so much for your lovely review 🤍

We’re thrilled to hear how well the hair maintains its texture after washing and that it dries smoothly without frizzing or tangling - that’s exactly what we aim for. It means a lot to know you’re happy with your set, and we can’t wait to have you back for your next purchase! x

Rated 5 out of 5 stars

Fab hair can’t fault them

Fab hair can’t fault them. Easy to reorder on the account, fast shipping

March 9, 2026
Unprompted review
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Reply from Milk & Blush

Hey Erin,

Thank you so much for your feedback! 😊

We're so pleased that you're happy with our product quality and service!!

We can’t wait to have you shop with us again!🤍

Love,
M&B Team xx

Rated 1 out of 5 stars

Poor Quality

I ordered the fill in pieces. It is actually laughable how different they are from the photos on the website. There is barely any hair on them. I appreciate they are fill ins but they are ridiculously thin. Spoke to customer service who just told me that's how they are meant to be. Sent photos that show just how different they are vs what is advertised.

February 24, 2026
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Reply from Milk & Blush

Hi Maxine,

Thanks for your feedback.

We’re sorry the fill-in pieces didn’t meet your expectations. They’re designed to be lightweight and subtle. For website photography, we style them laid flat and layered to show both wefts. Each product includes detailed descriptions and exact weights, highlighting that they’re lighter than typical extensions.

We appreciate your feedback and want you to be happy with your purchase, which is why the team offered goodwill towards a new order.

If you'd like us to look into this further for you, please contact the team again at hello@milkandblush.com.

Thanks, Maxine.

- Milk & Blush

Rated 5 out of 5 stars

Quick delivery and excellent quality of…

Quick delivery and excellent quality of product. Really happy with my purchase and would recommend this company. I will definitely buy from here again. The hair quality is amazing

March 3, 2026
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Reply from Milk & Blush

Hey Kathryn,

Thank you so much for your feedback! 😊

It's great to hear that your order arrived quickly and you're impressed with the quality of the hair. We really appreciate your recommendation.

We can’t wait to have you shop with us again!🤍

Love,
M&B Team xx

Rated 4 out of 5 stars

Good quality hair

Good quality hair - you get what you pay for

January 3, 2026
Unprompted review
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Reply from Milk & Blush

Hey Dominica,

Thank you so much for your review! 😊

It's great to hear that you are happy with the quality.

We look forward to assist you again in the future!🤍

Love,
M&B Team xx

Rated 5 out of 5 stars

Really impressed with this company

Really impressed with this company!
I ordered from them and received my extensions the next day with no fuss!
The extensions were beautiful but not quite what I was looking for.
I returned them via returns procedure and was literally refunded within 48 hours! Literally the least hassle free I've ever returned anything! Thankyou and I would definitely consider the brand for future purposes!

February 24, 2026
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Reply from Milk & Blush

Hey Charlotte,

Thank you so much for your review! 😊

It's great to hear that you were impressed with our service and that your order arrived so quickly.

Your kind words mean a lot, and we’d be delighted to assist you again in the future!🤍

Love,
M&B Team xx

Rated 5 out of 5 stars

Always my go to for quality

Always my go to for quality. Nothing else compares ❤️

February 17, 2026
Unprompted review
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Reply from Milk & Blush

Hey Megan!

Thank you so much for your feedback! 😊

It's great to hear that we’re your go-to for quality and that nothing else compares. We really appreciate your kind words!

We look forward to assisting you in the future 🤍

Love,
M&B Team xx

Rated 5 out of 5 stars

Genuinely delighted

I wear 18” nano bonds and have done so for several years, so I’m very particular about quality. After a string of disappointment with a previous well know brand, who I had used for such a long time, I came across Milk & Blush and I’m honestly so pleased I made the switch!

The hair quality is beautiful, it’s held up incredibly well! The bonds have remained strong without any slipping. I love how thick the hair is, when it comes to styling it’s practically effortless.

Overall, I’m extremely pleased with the experience and would highly recommend them to anyone else considering a change too. I only wish I’d found them sooner.

March 9, 2026
Unprompted review
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Reply from Milk & Blush

Hey Olivia!

Thanks so much for your review 😊

We’re so pleased that you’re loving the quality and thickness of your bonds. It means a lot to know the hair has made styling effortless and that switching to us has been such a great experience for you.

We look forward to assisting you in the future 🤍

Love,
M&B team xx

Rated 1 out of 5 stars

Disappointing, poor quality.

I bought two hair extention pieces, the quality of both is very disappointing. They are thin, wispy and actually stumpy in places at the comb end. I pain £30 for each piece, so not cheap. Very poor quality for the price.

February 23, 2026
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Reply from Milk & Blush

Hi Vikki,

Thanks for your feedback.

We’re really sorry to hear that you’re disappointed with the extensions. We’ve popped you an email as we couldn’t see that you had reached out to the team directly, and we’d really like the chance to resolve this for you.

Please keep an eye on your inbox, and we hope to hear from you soon.

Best wishes,
M&B team x

Rated 5 out of 5 stars

I really like the quality of hair & the…

I really like the quality of hair & the colour match

February 23, 2026
Milk & Blush logo

Reply from Milk & Blush

Hey Joanna!

Thank you so much for your feedback 😊

It's great to hear that you loved the quality of your hair extensions and the colour match!

We look forward to assisting you in the future 🤍

Love the M&B Team x

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