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Milk & Blush Reviews 

1,057
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 314 reviews, reviewers had a great experience with this company. Customers consistently praise the product quality, highlighting the hair's softness, shine, and seamless blend, often noting its impressive longevity. The customer service and staff receive frequent commendation for being helpful, quick to respond, and providing excellent support, including accurate color matching. However, some customers noted concerns regarding product quality after washing, describing it as becoming thin or matted, and experienced order issues due to misleading shade listings or confusing website information, sometimes resulting in incorrect items or non-delivery.

What people talk about most

Product

People report positive experiences with the product, highlighting the incredible quality, softness, and... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the hair as amazing, thick, soft, and... See more

Customer service

Customers had positive experiences with customer service, often describing it as amazing, excellent, and... See more

Order

Customers consistently note ambiguous experiences with order, with some praising quick responses and... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness and efficiency. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot recommend Milk & Blush enough. I’ve tried multiple clip-in extension brands, and none come close to this quality. The hair is unbelievably soft, shiny, and silky, and it blends perfectly with... See more

Company replied

Rated 5 out of 5 stars

I ordered clip-in extensions from Milk & Blush almost three years ago, and I’m genuinely impressed. I chose the dark brown shade, which matched my natural hair perfectly and blended seamlessly. Yo... See more

Company replied

Rated 5 out of 5 stars

I’ve been a Milk & Blush customer for a while now and the quality has always been amazing. My first set lasted me a FULL year with proper care, which is why I came back for my next one. There was... See more

Company replied

Rated 5 out of 5 stars

The BEST hair extensions i have ever tried. I love hair extensions and ive tried a variety of different kinds from Amazon to top quality brands. I did not know what having quality hair was like until... See more

Company replied


Company details

  1. Hair Extensions Supplier
  2. Hair Extension Technician
  3. Hair Product Store

About Milk & Blush

Written by the company

For over two decades, Milk & Blush has been helping you achieve longer, fuller hair with our luxury human hair extensions.

Award-Winning Hair Extensions

We’re passionate about creating transformative hair experiences with premium-quality hair extensions designed to blend seamlessly and look natural. Trusted by professionals and loved by customers worldwide, we specialise in 100% Remy human hair extensions that deliver salon-worthy volume, length, and style at home.

Shop Clip In Hair Extensions Shop Professional Hair Extensions

We're Here to Help

Our expert team is dedicated to exceptional customer service, fast delivery, and expert guidance every step of the way. We’re proud to have earned thousands of five-star reviews from our loyal community.

Join the Milk & Blush family and discover why we’re a top-rated choice for hair extensions on Trustpilot. From colour matching to styling support, we’re here to help you love your hair again.

We offer worldwide delivery and free express delivery to our UK customers with orders over £50.

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(1,057)

311 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

Great company! Amazing quality hair extensions. Bought for my wedding, would highly recommend.

January 15, 2026
Unprompted review
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Reply from Milk & Blush

Hey Yasmin!

Thank you so much for your feedback 😊

It's great to hear that you loved the quality of your hair extensions and we're so happy you chose them for your wedding! Congratulations 💍

We’re honoured to have been a small part of your big day and really appreciate your recommendation.

We look forward to assisting you in the future 🤍

Love the M&B Team x

Rated 1 out of 5 stars

I ordered and paid for £10 next day…

I ordered and paid for £10 next day delivery before 1pm, all I have received is a confirmation email, when I then tried to contact them about this the email they provide didn’t work. Not impressed so far

March 7, 2026
Unprompted review
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Reply from Milk & Blush

Hi Asha,

Thank you. Your order was placed late in the evening, and our website states a 4.45pm cut-off for next day delivery. Orders placed after this time are processed on the following working day. The delivery timeframes are listed on the delivery page so customers can make an informed choice.

We have contacted you by email to help you with this but have not yet received a reply. Please drop us a reply so we can assist further.

Thank you kindly, Milk & Blush

Rated 5 out of 5 stars

Consistently lovely hair

Consistently lovely hair, excellent customer service and fast delivery. I’ve been a customer for 10+ years! Other brands just don’t come close to the quality!

February 17, 2026
Unprompted review
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Reply from Milk & Blush

Hey Alissa!

Thank you so much for your feedback 😊

It's amazing to hear that you’ve been enjoying our hair for over 10 years, that means the world to us! ✨

Your loyalty and support over the years means so much to our whole team.

We look forward to assisting you in the future 🤍

Love the M&B Team x

Rated 5 out of 5 stars

Fabulous Experience

Very quick response on colour matching without hounding me to make an order. Colour match was spot on and the product arrived in a gorgeous box with a sample piece so I could check before committing to keeping it. Hair is gorgeous and grray for my thick hair. Really pleased with my experience

March 4, 2026
Unprompted review
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Reply from Milk & Blush

Hey Charlie!

Thank you so much for your feedback! 😊

It's great to hear that you had such a positive experience with our colour matching, We're happy to hear the match was spot on for you and that the test piece helped you feel confident before committing.

We look forward to assisting you in the future 🤍

Love the M&B Team x

Rated 4 out of 5 stars

Brand recommendation and experience.

This brand was recommended to me by the hairdresser that is doing my hair for my wedding.

Milk and Blush’s customer service is great. They had very quick replies and the delivery was rapid.

I would say to be mindful of the pictures you take for a colour match as some lights can make hair look darker than it is. I sent pictures to them of basically only the top of my head and not the ends (my ends have always been lighter than my root due to the sun). The pictures I sent made my hair look darker than it is however it was coloured matched to the picture pretty much perfectly.

The only reason they did not get 5 stars on this review is due to the lack of brown shades in the collection. I would say that the browns seem to have a lot of red tones in them and my hair is on the ashy side. I decided to keep the clip ins and use a gloss on my hair to match as this did not make me want to put the hair back. A slight difference in shade can also add dimension to the hair without having to put permanent colour on it.

The hair itself is very high quality I am absolutely delighted with it. As someone who has terribly thin hair and who is suffering from PP hair loss and regrowth even just trying the hair it has already given me a lot more confidence. As someone who used to have nano rings and tape extensions I am excited to be able to still have long hair but with hopefully less damage.

February 28, 2026
Unprompted review
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Reply from Milk & Blush

Hey Megan,

Thank you so much for taking the time to share such a lovely review - we’re truly delighted to hear how happy you are with the quality of the hair and that it’s already helping to boost your confidence, especially during such an important time ahead of your wedding!

We really appreciate your kind words about our customer service and delivery, and your feedback regarding colour matching is incredibly helpful. You’ve made a great point about lighting and ensuring photos reflect the full length of the hair - this is something we’ll continue to highlight to future customers.

We’re also grateful for your honest comments about our brown shade range. We understand how important it is to find the perfect tone and your feedback has been noted as we continue to expand and refine our collection.

Wishing you all the best for your wedding day - we’re so glad to be part of it 🤍

Rated 5 out of 5 stars

Great quality hair

Great quality hair, colour was a perfect match , sent photo of my hair and they tell you the closest match, very helpful great customer service

March 5, 2026
Unprompted review
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Reply from Milk & Blush

Hey Sonia!

Thank you so much for your lovely review! 😊

We’re so glad to hear that you found our shade-matching process and customer service helpful!

We really appreciate your kind words and support!

We look forward to assisting you in the future 🤍

Love the M&B Team x

Rated 5 out of 5 stars

I found the website easy to use.

I found the website easy to use.
I followed instructions for a colour match & emailed over some pictures.
They replied the same day & I placed an order with next day delivery which was excellent.
The colour is great also.
Great service 👍

March 2, 2026
Unprompted review
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Reply from Milk & Blush

Hey Ann!

Thank you so much for your lovely review! 😊

We’re so glad to hear you found the website easy to use and that our team was able to help with your colour match so quickly. It’s fantastic that your order arrived the next day and that you’re happy with the colour!

We really appreciate your kind words and support; it means a lot to us, and we look forward to assisting you in the future 🤍

Love the M&B Team xx

Rated 5 out of 5 stars

Been using Milk & Blish hair for a…

Been using Milk & Blish hair for a couple of years now and it's the best quality hair I've ever had. Super thick strands of glossy gorgeous hair. I have nanos in champagne blonde and they are super creamy blonde. I've also always had great communication from the brand with any queries. Highly recommend this hair it's the best and I have tried them all. My hair is also in the best condition it's ever been. Don't hesitate to buy these I promise you will not be disappointed!!

March 4, 2026
Unprompted review
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Reply from Milk & Blush

Hey Ruth!

Thank you so much for your wonderful review! 😍

We’re thrilled to hear that you’ve been loving your Nano Tip extensions and that your hair is in the best condition it’s ever been. It’s amazing to know that the quality and thickness of our hair have made such a difference for you.

We also really appreciate you mentioning our team. Great communication is something we always strive for!

Your recommendation truly means the world to us 🤍

Love the M&B Team xx

Rated 1 out of 5 stars

Rubbish rubbish service tho they reply…

Rubbish rubbish service tho they reply very nicely but thr policy is pathetic once sealed is open we don't take it back and u have to pay shipping yourself . What kind of company is this no wonder why they are only 900reviews . Never gona biuy again

March 3, 2026
Unprompted review
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Reply from Milk & Blush

Hi Maham,

Thank you for your review.

Our extensions include a tester weft so customers can check the colour and quality before opening the full set. To maintain hygiene standards, the seals on the main product must remain intact, as customers expect their extensions to arrive brand new and in pristine condition.

We will contact you directly to see how we can assist further.

Thank you kindly, Milk & Blush

Rated 5 out of 5 stars

Impressive

I’ve never had extensions before but these were so easy to match, clip in and the customer care was brilliant. Great quality, good condition hair.

February 24, 2026
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Reply from Milk & Blush

Hey lovely,

Thank you so much for sharing your experience!

We’re so happy to hear your first time with extensions was an easy one and that our team could help along the way.

Enjoy your gorgeous new hair 🤍x

Rated 5 out of 5 stars

I LOVE the packaging

I LOVE the packaging. The quality seems a lot better than when I tried you a few years ago so I don’t know if you’ve made improvements or if I had a bad batch before. I will definitely be ordering again.

January 15, 2026
Unprompted review
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Reply from Milk & Blush

Hey Beth,

Thank you so much for the kind words! 🤍

We’ve made several improvements over the past few years, so we’re thrilled you noticed the difference. We truly appreciate your support and can’t wait to have you shop with us again! x

Rated 5 out of 5 stars

The prettiest hair extensions!

I have purchased many clip-in extensions over the years, but these are by far the prettiest and most natural-looking. The color match was spot on! I have since purchased two more products in the same color. Milk & Blush is my new go-to company for extensions!

February 24, 2026
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Reply from Milk & Blush

Hey Lori,

Thank you so much for this incredible review!

We’re beyond happy to hear that you found them to be the most natural looking extensions you’ve tried and that your colour match was spot on! That’s exactly what we strive for ✨

It means so much that you’ve come back for more and that M&B is now your go to. We’re so grateful for your support and can’t wait to keep you topped up with gorgeous hair! 🤍

Rated 5 out of 5 stars

Incredible customer service

I never leave reviews but my hairdresser for my wedding recommended using milk & blush extensions to fill out my look, not only did I place an order of the wrong colour and wrong delivery upon reaching out they changed the colour for me and ensured next day delivery so I had them in time for my special day at no extra cost, the quality of the hair is STUNNING… I never use extensions but feel I will use these time and time again after the wedding. Big shout out to Ellie for making this happen! X

February 28, 2026
Unprompted review
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Reply from Milk & Blush

Hey Aimee,

Wow, this means so much, especially as you don’t usually leave reviews! 🥹

We’re absolutely honoured you chose us for your wedding day. We’re so glad we could get everything sorted in time and that you loved the final look - we’ll be sure to pass your lovely shoutout on to Ellie!

Wishing you the most magical memories from your special day, and we can’t wait for you to wear your extensions again and again 🤍✨

Rated 5 out of 5 stars

The hair feels very good quality

The hair feels very good quality, soft and smooth to touch. It looks natural and easy to style. I am very happy with my purchase and would order again.

December 15, 2025
Unprompted review
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Reply from Milk & Blush

Hey Romane,

Thank you so much for your lovely review!

We’re so happy to hear you’re loving the quality and that your hair feels soft, smooth, and natural - exactly what we aim for.

It means so much that you’d order from us again.

Enjoy your gorgeous hair 🤍✨

Rated 5 out of 5 stars

My favourite

Quick reply to my email. Ellie matched my hair perfectly. Couldn’t be happier with the hair and service.

March 2, 2026
Unprompted review
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Reply from Milk & Blush

Hey Emily,

Thank you so much for your lovely feedback!

We’re so pleased Ellie was able to match your hair perfectly and that you’re happy with both the hair and the service.

That means everything to us 🤍✨

Rated 5 out of 5 stars

Hair is always best quality and the…

Hair is always best quality and the delivery is fast too. I’m very happy thank you. Petra ❤️

January 7, 2026
Unprompted review
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Reply from Milk & Blush

Thank you so much, Petra!

We’re so happy to hear you love the quality of your hair and that your delivery arrived quickly too.

Your support means the world to us 🤍✨

Rated 5 out of 5 stars

Amazing hair , amazing customer service

The experience from start finish with customer service , purchasing and delivery was spot on . I sent a few pics in different light of my hair and it was matched up by the Ellie I think he name was within 5 minutes. I was a bit nervous thinking will it match , But the match was perfect . I will defo be using milk and blush from now on . Thankyou so much guys

February 25, 2026
Unprompted review
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Reply from Milk & Blush

Hey Vikki,

Thank you so much for your lovely review! ✨

We’re thrilled to hear your experience was spot on from start to finish and that Ellie was able to match your hair perfectly -we know how nerve-wracking that can feel!

Your kind words truly mean the world to us, and we can’t wait to have you shop with us again 🤍x

Rated 5 out of 5 stars

Awesome service and the best hair.

I always order my tape ins from Milk & Blush because the quality is way better than anything here in the US. The hair is super soft and lasts so much longer. Shipping takes a bit but honestly it’s worth it every time.

March 1, 2026
Unprompted review
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Reply from Milk & Blush

Hey Miceala,

Thank you so much for your continued support 🤍

We’re so happy to hear you love the quality of our tape ins and that the softness and longevity make them worth the wait! We truly appreciate your loyalty all the way from the US - it means the world to us.

We look forward to having you shop with us again soon! 🤍

Rated 5 out of 5 stars

Milk & Blush is one of the few…

Milk & Blush is one of the few suppliers I genuinely trust. The hair quality is consistent which makes a big difference when providing hair as a service. My clients have far fewer issues with quality concerns when compared to countless other brands I've used. It's reliable, performs well and make my job easier, I can't ask for more.

February 28, 2026
Unprompted review
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Reply from Milk & Blush

Hey lovely,

Thank you so much for your review 🤍

It means a lot to hear that our consistent quality and reliability make a real difference to you and your clients. We’re so proud to support professionals like you and truly appreciate your continued support!

Looking forward to having you shop with us again soon! x

Rated 5 out of 5 stars

Great service

I haven't had the hair put in yet but I have received it, it seems like great quality and at a very reasonable price. I had a few issues with my order but it was resolved very quickly, the customer service was great and very friendly :)

February 27, 2026
Unprompted review
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Reply from Milk & Blush

Hey Lisa,

Thank you so much for your thoughtful review! 🤍

We’re so glad to hear that your order arrived safely and that you’re happy with the quality so far.

It’s also wonderful to know our customer service team was able to resolve your issue quickly and leave you with a positive experience.

We can’t wait for you to have your hair installed, and we hope you absolutely love it! If you need anything at all, we’re always here to help 🤍

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