I am not at all pleased with Milkshake Shampoos & conditioners. The color treated hair products left my hair looking greasy-ish by day 3, a problem I never ever had. The frizz free products did abso... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My hair feels more course, dry and frizzy after using these products, then before. I'm very disaappointed considering the money i paid, and the faith I had in buying product to help restore my over pr... See more
Icy blonde shampoo ,amazing scarey as black but I tried this 6 weeks in one week of having my colour redone this is slways time your hair looks dull ,amazing ashy bright colour love it ,I followed buy... See more
All I can say is INCREDIBLE!!!!!!! These products have truly saved my hair! Going from black box dye to brunette my hair needed extra care and product so I leaned to a more professional brand after d... See more
Company details
Written by the company
milk_shake® is a salon professional hair care brand, offering a complete range of quality products to enhance and maintain the natural beauty of hair. We offer the benefits of milk and fruit for wellbeing and beauty to satisfy the needs of the discerning consumer and salon professional. Our hair products are an amazing range of professional salon hair products inspired by nature. The philosophy of milk_shake® hair products is simple, use the power and beauty of nature to get amazing looking hair for all occasions. milk_shake® is part of the z-one concept group, a young, innovative and dynamic Italian company offering professional hair and beauty products worldwide. z.one concept™ was founded in 1999 in Italy, which is known as one of the most difficult and competitive professional hair business regions in Europe. Within a few years z.one concept™ achieved significant results among hair care product manufacturers and was recognized by industry experts as “the most innovative emerging brand of the latest years”. milk_shake® hair products are made with an amazing mix of professional ingredients including milk protein that will be heavenly food for your hair. We offer a fantastic porfolio of products that include a range of shampoo, conditioner, intensive hair treatments and hair styling products that will all become the perfect additions to your daily hair care routine.
Contact info
United Kingdom
- info@milkshakehaircare.co.uk
- www.milkshakehaircare.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing product
Amazing product. Have recommended to so many people.
Great price point too. So easy to use and effective.
I am not at all pleased with Milkshake…
I am not at all pleased with Milkshake Shampoos & conditioners. The color treated hair products left my hair looking greasy-ish by day 3, a problem I never ever had. The frizz free products did absolutely nothing for my hair. I am returning & won't buy again.
This shampoo is the best ever
Disappointing
The Milkshake hair mask smells great but has not made my hair any softer, smoother, or shinier. In fact, it has made my hair look drier than before. Very disappointing especially as this was quite a pricey hair mask.
Reformulation
I used to love their lifestyling smoothing cream, but since they changed the packaging it's awful. It used to make my hair soft and supple. So SICK of haircare brands updating products which were perfect as they were.
I love Milkshake
I love Milkshake and I am 72. No problems at all. Sometimes its hard to reach Customer service with many many companies these days but eventually you will in a couple days. I totally disagree with negative reviews.
My hair feels terrible now
My hair feels more course, dry and frizzy after using these products, then before. I'm very disaappointed considering the money i paid, and the faith I had in buying product to help restore my over processed hair (recommended) I even added the leave in keratin conditioning treatment spray too, and my hair feels terrible. Won't buy again.
Icy blonde shampoo ,amazing scarey as…
Icy blonde shampoo ,amazing scarey as black but I tried this 6 weeks in one week of having my colour redone this is slways time your hair looks dull ,amazing ashy bright colour love it ,I followed buy aveda conditioner and oplex no.8 mask hair is stunning at 6 weeks before my appointment next week !
Yes it takes the brassiness out of…
Yes it takes the brassiness out of blonde but it also makes your hair dry and brittle, really not good stuff at all, I won't be buying again as it's an expensive way to ruin your hair
Milk shake products make my hair dry…
Milk shake products make my hair dry and brittle. The leave in conditioner was the worst, it left my hair course and dry at the ends with a horrible residue which meant I couldn’t smooth my hands through my hair let alone a hair brush. I used the correct amount.
Absolutely can’t live without Direct Colour
I need a temporary colour for my fine hair as using developer destroys my hair. For decades I have used Chromative by L’Oreal but they have discontinued and I was at a loss.. but Milkshake’s conditioning direct colour is the next best thing. It covers grey, I can mix the cool brown and the warm brown, and it has a similar conditioning effect that thickens my fine hair and makes it beautifully shiny. Thank you, Milkshake, for making a product that fewer and fewer companies are providing. Highly recommended if you want to enhance your colour, condition fine hair, and allow your colour to gradually wash out, not grow out in a line.
Dissatisfied
I bought the shampoo, conditioner, and scalp treatment, because my hair was getting thin after having Covid. These products made my hair even thinner and caused it to fall out.
New review
I have written a review previously. Back in February I ordered a 1000ml bottle of the integrity conditioner from Justmylook as it was heavily discounted. The product was awful so I threw it out and left a product review here.
To my complete surprise. milk_shake reached out to me via e-mail and informed that they do not supply Justmylook or have any association with them, so it was highly likely the product was not authentic.
Milk_shake to add to my surprise, sent me some products to try FOC. 2 days later I receive a box containing the Make My Day shampoo and conditioner and a bottle of the integrity oil. I am completely blown away by their kindness and generosity.
The products the conditioner especially was a totally different consistency to the one I was sent from Justmylook and left my hair feeling nourished.
The shampoo felt very gentle and cleansing. It left my hair feeling very clean but still clearly made it softer. The conditioner also made my hair feel extremely nourished and soft. The products also smell very much like a milkshake.
The integrity oil smells nice and did leave my hair feeling very soft and smooth. However, the oil is kind of heavy and it did leave a very oily cast over my hair. I had to use dry shampoo to make it look presentable. I haven't given up on experimenting with this product though.
I do like milk_shake products and I am extremely grateful for the opportunity to try them again.
If you see milk_shake products sold cheaply elsewhere please bare in mind that you can only purchase authentic milk_shake products from their website or an authorised salon. If you purchase from Amazon or anywhere else you will either be sent a faulty product or a fake.
I did report Justmylook to trading standards. Hopefully, they will investigate and stop them selling these products.
Thank you again milk_shake.
Incredibly fruity and beautiful
I have been using milkshake as a hairstylist for 8/9 years and LOVE them. Not only do they smell INCREDIBLE but leave the hair feeling so soft and shiny, especially the whipped creams and incredible milk. ✨ I also have thinning hair my self and strongly believe the energising blend range is a must for thinning or fine hair, helps promote hair growth and fuller hair. It’s crucial to take advice from your stylist on what products are best suited to your hair type for optimal results for long term use. There is something for everyone! Not forgetting milkshake is more naturally based and 100% cruelty free. If you want the shiniest, healthiest and best smelling hair then look no further…..MILK_SHAKE is the brand for you! 🩷
I love this hair brand
I love this hair brand! Everything smells amazing and there is so much variety for different hair types 💕 it’s a fun brand and I love that they’re environmentally sustainable 🌍
Buy from trust appointed salons and wholesalers!!
My experience with Milkshake has been amazing! The scents are gorgeous and my hair is so much healthier as a result of using these products exclusively. I 100% recommend purchasing from Milkshake trust appointed wholesalers and salons. Do not buy from places like Amazon as the products will be fake and you could jeopardise the health of your hair!!
Healthy hair
All the products smell amazing, leaving my hair feel nourished, soft and shiny. My hair had been damaged from bleach and by using the products and a hair care routine they have help repair and prevent further damage
All I can say is INCREDIBLE!!!!!!!
All I can say is INCREDIBLE!!!!!!!
These products have truly saved my hair! Going from black box dye to brunette my hair needed extra care and product so I leaned to a more professional brand after doing research and learning how great these products are! Using natural ingredients I don’t have to worry about what chemicals are going into my hair and what it may cause. The scent is unbelievable so I always get compliments when using these products. DEFINITELY RECOMMEND💗
Absolutely incredible products
Absolutely incredible products, all brought from trusted, appointed wholesalers/salons.
Unreal colours, shampoos and styling range. Couldn't recommend more!
Wouldn't use anything else 🙂
Hair changing products!
I’ve been using milkshake for 8 years and it’s transformed my hair! I use it in the salon also and it’s completely change me as a stylist. The products and so kind on the hair and smell incredible. Everyone loves it. I always get it from milkshake directly and have always had the perfect products.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








