Millars Shoe Store Reviews 29

TrustScore 3.5 out of 5

3.6

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See what reviewers are saying

Rated 5 out of 5 stars

I was in the shop earlier looking for shoes to match an unusual coloured dress for a wedding. Ronan and a lovely colleague( who i didnt get her name )really tried to get me a match They were so frie... See more

Rated 5 out of 5 stars

This is a belated review but I ordered two Hispanitas handbags on 9 February 2025, Millars notified me on 10 February 2025 that they had been dispatched and I received both bags two days later. Fabu... See more

Rated 1 out of 5 stars

Appalling customer service and liars. Refund is guaranteed by law when buying online and after trying to refuse the refund, owner said ‘oh member of staff was replying to your email’ She then refu... See more

Rated 5 out of 5 stars

I made a visit to the store today and was assisted by a young staff member named Callum. His customer service was exceptional. He was professional and courteous and despite many trips to the stockroom... See more

Company details

  1. Shoe Store
  2. Boot Store
  3. Clothing Store

Information provided by various external sources

Put your best foot forward with our hot new season shoes collection that includes all of the season's favourite styles


Contact info

3.6

Average

TrustScore 3.5 out of 5

29 reviews

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Rated 5 out of 5 stars

Absolutely brilliant service!

Thank you for the absolutely brilliant experience we had on Friday evening getting school shoes. The patience and understanding when my teenage daughter became overwhelmed by the choice and began to get stressed was so very appreciated, especially since it was so close to closing time and I'm sure you could have done without a difficult customer to end the day!
We left with 2 happy children ready for September! Thank you.

July 28, 2023
Unprompted review
Rated 5 out of 5 stars

Top class service

At one of the busiest times of the year (School shoe shopping) nothing was too much trouble, two children sorted. All team members were exceptional both with the children and at the till. Would highly recommend.

July 28, 2023
Unprompted review
Rated 5 out of 5 stars

Very happy

Very pleased with my boots, well packaged and affordable delivery charge to London from NI. Will buy from this shop again.

January 22, 2022
Unprompted review
Rated 1 out of 5 stars

I am so disappointed with this store

I am so disappointed with this store. Placed an order online at 14.04 and rang shop to ask if they could post. Just informed they sold them in the shop AFTER I placed my order. Not great customer service or organisation. To add insult to injury they are refunding my money but 7-10 days it could take? So no shopping for new shoes for me thanks to their poor customer service! Really disappointed 😞

September 27, 2021
Unprompted review
Rated 5 out of 5 stars

Bought a Hype bag for back to school

Bought a Hype bag for back to school, which was cheaper than on other websites. Easy to order online, emails told me about its despatch, arrived quickly. No problems, would buy again. Thank you.

August 12, 2021
Unprompted review
Rated 1 out of 5 stars

Disappointed 🙄

Ordered trainers size7...received wrong size...emailed them about the mistake they've made(probably 3 times)...to sort out the issue (asked for prepaid label to return it)...no answer back..lucky i ve paid through PayPal...they helped a lot...finally(after couple months) i ve got my money back

June 4, 2021
Unprompted review

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