Millets - Bodmin Reviews 

1,145
TrustScore 5 out of 5

5.0

27/31 Fore Street, PL31 2JA Bodmin, GB


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Rated 5 out of 5 stars

Purchase made via online store! Happy with all purchases made . Our closest store was Bodmin, Cornwall Which closed down over 5-6 months ago, due to lack of trade & business overheads .

Company replied

Rated 5 out of 5 stars

Popped into Millets in Bodmin whilst on holiday, and had the pleasure of meeting Hannah, who was managing things whilst on loan from her store in Plymouth. Very knowledgeable and professional, but her... See more

Company replied

Rated 5 out of 5 stars

Good customer service & helpful staff. Rebecca, Claire & Stephen were the staff on duty & were busy sorting the rails etc. Chose & tried one pair of trousers & liked the fit so wanted another pair... See more

Company replied

Rated 5 out of 5 stars

My second visit in a week so can't be bad! I noticed that the staff were paying attention to the customers, helping where appropriate and from my experience on both visits were helpful and very pleasa... See more

Company replied


Company details

  1. Outdoor Clothing and Equipment Shop
  2. Activewear Store
  3. Bags and Luggage Store
  4. Camping Store

About Millets - Bodmin

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Contact info

  • 27/31 Fore Street, PL31 2JA, Bodmin, United Kingdom

  • 01208 227003

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,145)

5,177 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Claire and Michael are lovely! 😊

Claire and Michael were exceptionally friendly and helpful, despite me arriving only shortly before the store was due to close. Great customer service!

May 5, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Rated 5 out of 5 stars

Great staff very helpful and friendly

Great staff very helpful and friendly

May 13, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Rated 5 out of 5 stars

Claire and Rebecca were really helpful…

Claire and Rebecca were really helpful and friendly. We will definitely be back.

May 8, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, happy to help and go the extra mile

May 6, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Yeah buddy.

Nice shoes selection.
Good sleeping bags too.

May 2, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Millets Customer Care Team

Rated 5 out of 5 stars

Friendly helpful staff.

Friendly helpful staff.
Had products that we wanted in the store.

May 5, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Rated 5 out of 5 stars

Very helpful staff couldn't do enough…

Very helpful staff couldn't do enough for you and it was bank holiday , Michael and Claire credit to you both

May 5, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Great customer service

Went into our local millets to be greeted straight away by Jamie. He helped us with our purchase which was easy. Would recommend. Staff were very helpful

May 4, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Millets Customer Care Team

Rated 5 out of 5 stars

Always very friendly and helpful staff

Always very friendly and helpful staff. Found what I wanted and was advised about the relevant offers.

April 19, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

Rated 5 out of 5 stars

Wonderful staff

Wonderful staff, very attentive. Lovely store as usual

April 30, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Rated 5 out of 5 stars

Served by Rebecca and helped by Arzu…

Served by Rebecca and helped by Arzu both delightful assistants, always happy, smiling and knowledgeable about products in store, thank you.

April 25, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Very helpful staff and a great smile 😃

Very helpful staff and a great smile 😃

April 26, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Enjoyable shopping experience.

Very helpful and friendly staff.

April 23, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Excellent exchange of goods.

I bought some ladies hiking socks that were too small and had taken off the packaging but the staff were very helpful to advise that I could exchange them. The customer service was excellent, both members of staff on were friendly and very obliging. Thank you.

April 24, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Price matched the online deal, which meant I got 20% off. Always friendly and happy to help.

April 23, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Great little store with friendly staff.

Great little store with very friendly and helpful staff.
Have shopped here a few times and my experience has always been the same.
The staff are a credit to the company

April 22, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Amazing offers and helpful staff.

Amazing offers and helpful staff.
Bodmin Millets has a large variety of products.

April 20, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Rated 5 out of 5 stars

Great customer service by Rebecca

Great customer service by Rebecca as the item required had been removed from display due to seasonal changes in stocks but she was very happy to find one for me.

April 16, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Good service and good stock

We called in today to browse and we could not have received a better service. The member of staff there was helpful and friendly and very professional. She helped us identify what we wanted and as a result we made a purchase. A credit to your organisation.
The store itself was well stocked and well laid out. Overall our experience was very positive and it would encourage us to return.

April 16, 2024
Unprompted review
Millets - Bodmin logo

Reply from Millets - Bodmin

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

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