Purchase made via online store! Happy with all purchases made . Our closest store was Bodmin, Cornwall Which closed down over 5-6 months ago, due to lack of trade & business overheads .
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See what reviewers are saying
Popped into Millets in Bodmin whilst on holiday, and had the pleasure of meeting Hannah, who was managing things whilst on loan from her store in Plymouth. Very knowledgeable and professional, but her... See more
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Good customer service & helpful staff. Rebecca, Claire & Stephen were the staff on duty & were busy sorting the rails etc. Chose & tried one pair of trousers & liked the fit so wanted another pair... See more
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My second visit in a week so can't be bad! I noticed that the staff were paying attention to the customers, helping where appropriate and from my experience on both visits were helpful and very pleasa... See more
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Company details
About Millets - Bodmin
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contact info
27/31 Fore Street, PL31 2JA, Bodmin, United Kingdom
- 01208 227003
5.0
Excellent
1K reviews
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Reply from Millets - Bodmin
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Claire & Arzu were both very helpful &…
Claire & Arzu were both very helpful & friendly. I phoned in the morning to check the item was in stock they put it behind the counter and it was ready for when I arrived later that day
June 29, 2024
Unprompted review
Reply from Millets - Bodmin
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Friendly and efficient service
Friendly and efficient service. I was made to feel welcome and valued
June 29, 2024
Unprompted review
Reply from Millets - Bodmin
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Millets Customer Care Team
Absolutley brilliant service from the…
Absolutley brilliant service from the Bodmin branch. Saw a tent online and called to see if they had in stock, they did!
Was able to get advice from the team in store about the product and felt happy with our purchase.
June 15, 2024
Unprompted review
Reply from Millets - Bodmin
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Absolutely amazing staff!
Absolutely amazing staff!
10/10 service from the minute I entered.
Great offers also.
June 18, 2024
Unprompted review
Reply from Millets - Bodmin
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Helpful staff
Really friendly staff who helped discuss through all of the options before our purchase
June 17, 2024
Unprompted review
Reply from Millets - Bodmin
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Staff are always welcoming
Staff are always welcoming, friendly and helpful.
June 13, 2024
Unprompted review
Reply from Millets - Bodmin
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Great experience from start to finish
Great experience from start to finish. The staff are helpful with finding what you need and giving the best advice. We were served by Stephen and Rebecca. We will definitely be coming back.
June 14, 2024
Unprompted review
Reply from Millets - Bodmin
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Very patient staff even after trying on…
Very patient staff even after trying on the 10th pair of boots thank you Rebecca
June 13, 2024
Unprompted review
Reply from Millets - Bodmin
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
My second visit in a week
My second visit in a week so can't be bad! I noticed that the staff were paying attention to the customers, helping where appropriate and from my experience on both visits were helpful and very pleasant to talk to. This time Arzu helped me buy some Peter Storm shorts which I can't wait to wear. In fact I was very impressed by the range of items in store, including the variety in sizing. Recommended.
June 1, 2024
Unprompted review
Reply from Millets - Bodmin
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Millets Customer Care Team
Jamie and Rebecca were extremely…
Jamie and Rebecca were extremely helpful this morning
Many thanks👌🏻
May 31, 2024
Unprompted review
Reply from Millets - Bodmin
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
Awesome service today from Rebecca
Awesome service today from Rebecca. Nothing was too much trouble and saved our holiday replacing a damaged tent. Thank you team Millets Bodmin!
May 28, 2024
Unprompted review
Reply from Millets - Bodmin
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Excellent Service, Millets Bodmin
I had an exceptional experience with a staff assistant at Millets. They were incredibly knowledgeable, patient, and attentive, taking the time to understand my needs and guide me to the best products for my outdoor adventure. Their friendly demeanor and expert advice made my shopping experience enjoyable and stress-free. This level of service is rare and greatly appreciated. Millets is lucky to have such a dedicated and helpful team member. Highly recommended!
May 27, 2024
Unprompted review
Reply from Millets - Bodmin
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Millets Customer Care Team
Consistently good service by friendly staff
Good service by friendly staff .... and it is consistently good and friendly service; been here many times.
May 25, 2024
Unprompted review
Reply from Millets - Bodmin
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Millets Customer Care Team
Friendly and Knowledgeable staff
Friendly and Knowledgeable staff, always smiling and so helpful! Rebecca and her colleagues were great!
Go team Bodmin!
May 23, 2024
Unprompted review
Reply from Millets - Bodmin
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Excellent service
We received a very warm friendly welcome from all the staff on the shop floor. We weren’t hassled to buy giving us plenty of time to browse. Rebecca was extremely helpful and knowledgeable. Excellent service. We’ll definitely be back.
May 23, 2024
Unprompted review
Reply from Millets - Bodmin
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Reply from Millets - Bodmin
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
A pleasure to go into a shop and to be…
A pleasure to go into a shop and to be served by friendly and helpful staff, Clare and Nancy.
May 22, 2024
Unprompted review
Reply from Millets - Bodmin
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Good stock and choice
Good stock and choice, great staff, Claire and Nancy from Bodmin are so great.
May 22, 2024
Unprompted review
Reply from Millets - Bodmin
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Helpful staff
Millets (Bodmin) Female assistant Claire very helpful and not pushy. She answered my queries re: the Berghaus Hillwalker II GTX TECH BOOT AM and leather cleaners, etc.
May 21, 2024
Unprompted review
Reply from Millets - Bodmin
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
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