Purchase made via online store! Happy with all purchases made . Our closest store was Bodmin, Cornwall Which closed down over 5-6 months ago, due to lack of trade & business overheads .
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Popped into Millets in Bodmin whilst on holiday, and had the pleasure of meeting Hannah, who was managing things whilst on loan from her store in Plymouth. Very knowledgeable and professional, but her... See more
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Good customer service & helpful staff. Rebecca, Claire & Stephen were the staff on duty & were busy sorting the rails etc. Chose & tried one pair of trousers & liked the fit so wanted another pair... See more
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My second visit in a week so can't be bad! I noticed that the staff were paying attention to the customers, helping where appropriate and from my experience on both visits were helpful and very pleasa... See more
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Company details
About Millets - Bodmin
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contact info
27/31 Fore Street, PL31 2JA, Bodmin, United Kingdom
- 01208 227003
5.0
Excellent
1K reviews
Asks customers to review
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At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Rebecca and Claire were very attentive…
Rebecca and Claire were very attentive and helpful. Thanks for all your help.
September 2, 2024
Unprompted review
Reply from Millets - Bodmin
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Both the ladies in there were very…
Both the ladies in there were very helpful and cheerful.
August 19, 2024
Unprompted review
Reply from Millets - Bodmin
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Extremely friendly and helpful staff
Extremely friendly and helpful staff, with excellent customer service and knowledge
August 18, 2024
Unprompted review
Reply from Millets - Bodmin
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
Excellent customer service.
The server Beckie was professional, personable and a credit to your store.
August 12, 2024
Unprompted review
Reply from Millets - Bodmin
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Reply from Millets - Bodmin
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Millets Customer Care Team
Reply from Millets - Bodmin
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Helpful and friendly staff
Helpful and friendly staff. Good quality items on offer.
August 5, 2024
Unprompted review
Reply from Millets - Bodmin
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
The staff are always lovely and…
The staff are always lovely and friendly and make me feel welcome. I also appreciate the discount. :) My late dog used to love bringing me in to Millets Bodmin for the treats and attention. I will always hold that dear.
July 29, 2024
Unprompted review
Reply from Millets - Bodmin
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Millets Customer Care Team
Staff could not been more helpful…
Staff could not been more helpful resulting in a very satisfied customer.
July 27, 2024
Unprompted review
Reply from Millets - Bodmin
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Kind and Helpful Staff
Always the loveliest, friendliest staff! Nothing is too much trouble and they are so helpful! Would rather travel into town to go into this store than shop online or use another store, as every time I get a quick, friendly service!
August 3, 2024
Unprompted review
Reply from Millets - Bodmin
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Millets Customer Care Team
Perfect service. Thank you.
Extra helpful, very patient and friendly without being at all pushy.
The chap I refer to may be called Michael!
July 25, 2024
Unprompted review
Reply from Millets - Bodmin
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
Very helpful staff even when busy with…
Very helpful staff even when busy with a large delivery.
It was Nancy and Claire who served us
July 23, 2024
Unprompted review
Reply from Millets - Bodmin
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Staff was a great help which was much…
Staff was a great help which was much appreciated
July 21, 2024
Unprompted review
Reply from Millets - Bodmin
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Millets Customer Care Team
Great service in the Bodmin store with…
Great service in the Bodmin store with Claire and Arzu. Thanks.
June 29, 2024
Unprompted review
Reply from Millets - Bodmin
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Great service in the store
Great service in the shop, made my order quick & easy.
Package arrived within a couple of days
June 28, 2024
Reply from Millets - Bodmin
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Millets Customer Care Team
Reply from Millets - Bodmin
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
Reply from Millets - Bodmin
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Awesome
Awesome, the lady in store yesterday was super helpful and kind. Thank you so much 100% would recommend this store.
July 4, 2024
Unprompted review
Reply from Millets - Bodmin
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Excellent Customer service
Claire and Nancy were very helpful. I run a Local Scout Group and buy a lot of items in the store because the great range and excellent customer service
July 3, 2024
Unprompted review
Reply from Millets - Bodmin
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Staff very knowledgeable about their…
Staff very knowledgeable about their products. Very helpful. Nothing was too much trouble. Stephen and Claire went out of their way to help with my purchase.
July 1, 2024
Unprompted review
Reply from Millets - Bodmin
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
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