Millets - Bridgwater Reviews 

939
TrustScore 5 out of 5

5.0

42 Fore Street, TA6 3NG Bridgwater, GB


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Rated 4 out of 5 stars

Poped in to millets, to see if anything new sadly didnt find anything intresting but i will go back. I was looking at sunglasses and hats. joe and amanda was really poilte, they was amazing. But even... See more

Company replied

Rated 5 out of 5 stars

Both Richard and Carrie were very helpful with making our selection of walking shoes and trousers. Richard brought several styles and sizes for my wife to try and Carrie also brought several trouser... See more

Company replied

Rated 5 out of 5 stars

Very clean shop with variety of sport clothing and equipment. The staff is extremely helpful and friendly making the shopping experience pleasant :) Very good experience in Bridgwater during the visit... See more

Company replied

Rated 4 out of 5 stars

I appreciate Millets staff (2 nice ladies) for accomodating me today even if it was closing time already. I was able to collect my UPS parcel that I’ve been waiting to receive for quite some time now.... See more

Company replied


Company details

  1. Outdoor Clothing and Equipment Shop
  2. Activewear Store
  3. Bags and Luggage Store
  4. Camping Store

About Millets - Bridgwater

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Contact info

  • 42 Fore Street, TA6 3NG, Bridgwater, United Kingdom

  • 01271 446339

5.0

Excellent

TrustScore 5 out of 5

939 reviews

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5.0

All reviews

(939)

5,559 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very friendly lady

Very friendly lady, helpful and efficient 🙂

June 28, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Rated 5 out of 5 stars

Positive

Positive, friendly, helpful staff...Trish ans Beck. Welcomed, till quickly actioned and a community feel to the shop despite being a chain shop.

June 24, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

Rated 5 out of 5 stars

Great service as always

Great service as always. Advice given on wide variety of aspects regarding not only my purchase. Top notch customer service from Trish. Cannot recommend enough.

June 23, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Beyond helpful

Beyond helpful ! Really interested in me as a customer and what I was buying and what for - chatted on a very personable level!

June 23, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

Rated 5 out of 5 stars

Great shop

Great shop, excellent customer service!

Trish & Richard should be nominated for Millets staff of the week, month, year, decade, Millennium, etc….

Thanks

June 21, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Trish and Becks couldn't do enough to…

Trish and Becks couldn't do enough to help greeted me as soon as I walked into shop. Was a pleasure to shop in there.

June 17, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Carina and Tabitha were very efficient…

Carina and Tabitha were very efficient and helpful. Millets was well stocked with quality outdoors items

June 15, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Rated 5 out of 5 stars

Great customer service from Tabitha and…

Great customer service from Tabitha and carina today .

June 15, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Rated 5 out of 5 stars

Tabitha was extremely helpful .

June 9, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Rated 5 out of 5 stars

The staff were extremely pleasant and…

The staff were extremely pleasant and helpful. Carina Beck served me and was warm engaging and immediately responsive.
She sourced the jackets I wanted to try and made sure I could try them on in privacy.
Carina was cheerful and brilliant.

June 11, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Rated 4 out of 5 stars

Thank you Team Millets

I appreciate Millets staff (2 nice ladies) for accomodating me today even if it was closing time already. I was able to collect my UPS parcel that I’ve been waiting to receive for quite some time now. Thanks Millet team! Keep up the good work!

June 11, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Hi,

Many thanks for taking some time to provide your review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Rated 5 out of 5 stars

Trish was really helpful and polite…

Trish was really helpful and polite when asked questions about the product I was after. Great service

June 7, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

So friendly and helpful today Carina…

So friendly and helpful today Carina Beck great service

June 5, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Rated 5 out of 5 stars

Excellent service from Trish

Excellent service from Trish. Very polite and knowledgeable. Made me feel very welcome in the shop.

June 3, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

The staff were very helpful and…

The staff were very helpful and supportive- with a good knowledge of the products- I was served by Trish and becks.

June 3, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Fantastic staff Trish and becks both…

Fantastic staff Trish and becks both asked if we needed any help
When we found what we needed Trish asked if we going somewhere nice when I said it was for my daughters Duke of Edinburgh camp she gave us a discount
If we need anything else we will be back

June 3, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Very friendly

Very friendly, helpful and welcoming staff, carina and Trish are lovely inside and outside the store

June 2, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Rated 5 out of 5 stars

Excellent customer service

I needed to replace some faulty boots and Trish and Carina were superb.
They offered great advice on replacement options and it was a pleasure to shop with them.

June 2, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Thanks for giving us a 5 star review.

It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Millets Customer Care Team

Rated 5 out of 5 stars

The 2 ladies Trish and Carina very…

The 2 ladies Trish and Carina very polite helpful and the store looked immaculate all stock well displayed and nice clean shop AA++++

June 2, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Very helpful team in the Bridgwater…

Very helpful team in the Bridgwater branch today, looking for some kit for my coast to coast kayaking trip next week, Trish and Carina were both very helpful and knowledgeable, and went above and beyond to locate a product that had sold out. Many thanks.

June 1, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

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