Millets - Bridgwater Reviews 

939
TrustScore 5 out of 5

5.0

42 Fore Street, TA6 3NG Bridgwater, GB


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Rated 4 out of 5 stars

Poped in to millets, to see if anything new sadly didnt find anything intresting but i will go back. I was looking at sunglasses and hats. joe and amanda was really poilte, they was amazing. But even... See more

Company replied

Rated 5 out of 5 stars

Both Richard and Carrie were very helpful with making our selection of walking shoes and trousers. Richard brought several styles and sizes for my wife to try and Carrie also brought several trouser... See more

Company replied

Rated 5 out of 5 stars

Very clean shop with variety of sport clothing and equipment. The staff is extremely helpful and friendly making the shopping experience pleasant :) Very good experience in Bridgwater during the visit... See more

Company replied

Rated 4 out of 5 stars

I appreciate Millets staff (2 nice ladies) for accomodating me today even if it was closing time already. I was able to collect my UPS parcel that I’ve been waiting to receive for quite some time now.... See more

Company replied


Company details

  1. Outdoor Clothing and Equipment Shop
  2. Activewear Store
  3. Bags and Luggage Store
  4. Camping Store

About Millets - Bridgwater

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Contact info

  • 42 Fore Street, TA6 3NG, Bridgwater, United Kingdom

  • 01271 446339

5.0

Excellent

TrustScore 5 out of 5

939 reviews

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5.0

All reviews

(939)

5,508 reviews in the last 12 months

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Rated 5 out of 5 stars

Trish and Richard where very helpful…

Trish and Richard where very helpful and give great service when I came in looking for a rucksack and left totally satisfied with my purchase.
Great staff who looked after me the customer.
Great thanks to them both.

June 27, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Wet solution with a smile

Sale ad board reminded me I needed to replace my old walking jacket as last rain soaked through. After few minutes of looking at racks Richard offered helpful advice on options size and colour. All sorted and expected use discussed with shared experience and finally additional discount concluded a most pleasant purchase.

July 25, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Top customer service…

I'd bought shoes and shorts online which didn't fit and returned them to Bridgwater store. Tabitha went out of her way to find my size of both in stock and processed the refund. Friendly, efficient and helpful, I'll just try and buy in store next time and save the returns hassle.

July 25, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Good people

Store had a nice atmosphere and the staff were very friendly and helpful.

July 25, 2024
Unprompted review
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Reply from Millets - Bridgwater

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Rated 5 out of 5 stars

All the boots we wanted to try were in…

All the boots we wanted to try were in the sizes we needed. Bought in sale and used dofe discount for a great price. Tabitha at Bridgewater was very helpful.

July 22, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Rated 5 out of 5 stars

Trish and Richard were Very helpful and…

Trish and Richard were Very helpful and showed us the special offers. Will definitely be going back

July 19, 2024
Unprompted review
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Reply from Millets - Bridgwater

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Rated 5 out of 5 stars

Very helpful with ups label so bought…

Very helpful with ups label so bought some.stuff

July 18, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Rated 5 out of 5 stars

Great customer service

Visited the store to buy some boots - Tabitha was really pleasant helpful and knowledgeable about the product

July 13, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Trish and Richard at the Bridgwater…

Trish and Richard at the Bridgwater Branch were extremely helpful. Trish was knowledgeable, informative, accommodating and really listened to what I 00was looking for in a product

July 12, 2024
Unprompted review
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Reply from Millets - Bridgwater

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Good Staff and Offers- Bridgwater Millets

Just had an excellent visit to Bridgwater Millets today. Got a raincoat and a warm jacket (just right for our current summer) all at a great discount. Wonderful staff, as always, very attentive, caring and helpful.

July 8, 2024
Unprompted review
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Reply from Millets - Bridgwater

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Rated 4 out of 5 stars

There are some bargains to have good…

There are some bargains to have good value for money very friendly and helpful staff

July 5, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Hi,

Many thanks for taking some time to provide your review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Rated 5 out of 5 stars

We visited the Bridgwater store to purchase camping equipment.

We visited the Bridgwater store to purchase a rucksack for my daughter's camping & DofE trip. Trish & Corina were so friendly & helpful, helping my daughter try the different bags, show her how to get the right fit & explain the accessories to use to make her experience much easier.
We also purchased a sleeping bag, again they took the time to explain the range & find the one that would suit my daughters needs.
Great customer service, value for money & product range.

July 7, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Millets Customer Care Team

Rated 5 out of 5 stars

we bought camping chair,nice service…



we bought camping chair,nice service with smile, quick and professional.see you latter Trish & Beck

July 3, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Rated 5 out of 5 stars

Great quality waterproof over trousers

Great quality waterproof over trousers, which were delivered promptly. Unfortunately they were a little too long, despite the leg length shown on the website. However it was worth the round trip of about 40 miles to the nearest Millets shop (Bridgwater), to return them and make sure the exchanged pair fitted. Full marks to the staff there who were very helpful and completed the process cheerfully and without any fuss. In future we'll be making that trip, rather than using the website!

June 28, 2024
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

I had great service from Richard who…

I had great service from Richard who advised me on the items I was looking at and the special offers which were available. He was very pleasant and made shopping in Millets an enjoyable experience

June 7, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Helpful and friendly staff.

July 1, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Rated 5 out of 5 stars

Lovely stuff

Price are high. But you find sometimes good stuff at reduced price.
Trish was were helpful and help me a lot .

June 29, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Rated 5 out of 5 stars

Excellent service by Tabitha

Had a very good experience in the Bridgwater branch yesterday, Tabitha helped my daughter get the kit ready for her school camp. Very helpful in finding things in her favourite colour.

June 29, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Excellent service

We often pop into Bridgwater Millets and are always happy to meet member of staff Richard, he is always so cheerful and extremely helpful. A joy to be served by him.

June 28, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

The staff were very helpful and…

The staff were very helpful and knowledgeable about the equipment I needed
Trish the store manager was very kind in giving me an extra discount because I purchased several items from the shop from the Bridgwater store.

June 28, 2024
Unprompted review
Millets - Bridgwater logo

Reply from Millets - Bridgwater

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

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