Poped in to millets, to see if anything new sadly didnt find anything intresting but i will go back. I was looking at sunglasses and hats. joe and amanda was really poilte, they was amazing. But even... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Both Richard and Carrie were very helpful with making our selection of walking shoes and trousers. Richard brought several styles and sizes for my wife to try and Carrie also brought several trouser... See more
Company replied
Very clean shop with variety of sport clothing and equipment. The staff is extremely helpful and friendly making the shopping experience pleasant :) Very good experience in Bridgwater during the visit... See more
Company replied
I appreciate Millets staff (2 nice ladies) for accomodating me today even if it was closing time already. I was able to collect my UPS parcel that I’ve been waiting to receive for quite some time now.... See more
Company replied
Company details
About Millets - Bridgwater
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contact info
42 Fore Street, TA6 3NG, Bridgwater, United Kingdom
- 01271 446339
5.0
Excellent
939 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I often pop into my local store to have…
I often pop into my local store to have a look around and I find it to be well stocked and the staff are always friendly and helpful. I recently purchased three items which I am very happy with. I was served by Richard who was professional and answered all my questions and helped me make up my mind about what I wanted to buy.Another member of staff Joseph was also on hand to help. Thank you guys.
April 24, 2026
Unprompted review
Reply from Millets - Bridgwater
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Phoned the shop to enquire about…
Phoned the shop to enquire about possible stock. Richard was great help. He found the items and put them back for me. Once I arrived at the shop he helped with my other enquires too. Also explained how to use the product. Highly recommend staff and store.
May 7, 2026
Unprompted review
Reply from Millets - Bridgwater
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
T shirts. An excellent selection of T shirts at…
An excellent selection of T shirts at good prices. Friendly and helpful service as always. Very pleased with my purchases.
May 5, 2026
Unprompted review
Reply from Millets - Bridgwater
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Amanda was very polite and helpful and…
Amanda was very polite and helpful and made out shopping experience pleasant
May 4, 2026
Unprompted review
Reply from Millets - Bridgwater
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Very helpful staff
Very helpful staff, both Richard and Joseph. Came up with a suggestion to my needs. Know exactly what they were on about. Thank you.
April 17, 2026
Unprompted review
Reply from Millets - Bridgwater
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Polite and friendly service with a…
Polite and friendly service with a sound knowledge of the products available. Carina is a great asset to the company.
Many thanks.
April 10, 2026
Unprompted review
Reply from Millets - Bridgwater
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
What a great 😊 team here in Bridgwater
What a great 😊 team here in Bridgwater.
Joseph And carina .
Always super helpful.
Definitely a pleasure purchasing stuff from this store .
March 28, 2026
Unprompted review
Reply from Millets - Bridgwater
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Always enjoy visiting Richard & Carinn
Always enjoy visiting Richard & Carinn, friendly welcome, knowledgeable about their products. Have bought 2 backpacks here and the range of stock is great even though it's a modest size store. Will return for tent and sleeping bag for sure 👍🙂
March 27, 2026
Unprompted review
Reply from Millets - Bridgwater
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Reply from Millets - Bridgwater
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Fantastic experience at this store.
Fantastic experience at this store.
Good stock and changing rooms.
Richard and Joseph were both very helpful and polite whilst visiting with any queations I had and I will be returning soon!
March 20, 2026
Unprompted review
Reply from Millets - Bridgwater
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Advice and options freely given
Knew exactly which trainers I wanted but Joseph was very happy and helpful to offer advice and the options. Blue light card discount was an added bonus.
March 6, 2026
Unprompted review
Reply from Millets - Bridgwater
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Friendly & helpful staff
March 13, 2026
Unprompted review
Reply from Millets - Bridgwater
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
My cooler arrived damaged
My cooler arrived damaged so took it in to our local store and they replaced it straight away. Although it was a smaller cooler i think it will be ok size for what we want. The guys from store came out to my car and carried it in then took the replacement backto the car
February 23, 2026
Reply from Millets - Bridgwater
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Very helpful Richard was very good and…
Very helpful Richard was very good and made sure that everything was in order very pleased
February 27, 2026
Unprompted review
Reply from Millets - Bridgwater
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Always service with a smile.
Always service with a smile.
Beck and carina are really good store assistants.
February 22, 2026
Unprompted review
Reply from Millets - Bridgwater
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Great customer service
Great customer service by Richard and Josef.
February 21, 2026
Unprompted review
Reply from Millets - Bridgwater
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Carina was helpful and friendly
Carina was helpful and friendly. It's always good dealing with her as she makes any shopping trip easy going. Nothing is ever too much trouble for her
February 16, 2026
Unprompted review
Reply from Millets - Bridgwater
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Millets Customer Care Team
Carina was a lovely person in and out…
Carina was a lovely person in and out the door, positive service, always polite and kind to us. Great shop
February 19, 2026
Unprompted review
Reply from Millets - Bridgwater
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Great service by very helpful assistant…
Great service by very helpful assistant Carina. Shop very clean and tidy.
February 16, 2026
Unprompted review
Reply from Millets - Bridgwater
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
The manager was fantastic
The manager was fantastic — went out of her way to get me a great Berghaus bag. Super helpful, funny, and polite. Deserves a pay rise. Brilliant service.
February 11, 2026
Unprompted review
Reply from Millets - Bridgwater
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.