Millets - Colchester Reviews 

1,327
TrustScore 5 out of 5

5.0

17-18 High Street, CO1 1DB Colchester, GB


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Rated 5 out of 5 stars

I purchased a pair of Scarpa walking boots from Millets in Colchester last year and the stitching on the right boot had perished over time. I took them into store yesterday to discuss the problem and... See more

Company replied

Rated 5 out of 5 stars

The staff in the Colchester shop were very helpful. After my visit, I was able to order the correct size on-line, which worked fine

Company replied

Rated 5 out of 5 stars

I had an urgent need for socks as i had managed to neglect my feet when leaving Derby at 10am this morning! Belinda was extremely helpful, even de tagged and facilitated my sliding my fresh cotton a... See more

Company replied

Rated 5 out of 5 stars

Visited Millets Colchester today to purchase a Safari hat and would just like to thank Lee & Vic for all their help. They were both so friendly & helpful and made the experience such a pleasure. The... See more

Company replied


Company details

  1. Outdoor Clothing and Equipment Shop
  2. Activewear Store
  3. Bags and Luggage Store
  4. Camping Store

About Millets - Colchester

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Contact info

  • 17-18 High Street, CO1 1DB, Colchester, United Kingdom

  • 01206 574615

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,327)

5,454 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful and informed service

Very helpful and informed service, when buying walking shoes, from the sales assistant Robert. Very pleased with my purchase. Have always loved Millets, it’s a shame that it’s disappearing from the high street just when interest in outdoor activities is high than ever.

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Went to buy a jacket for my wife. Alas, nothing she really liked. I however saw some boots on sale which I liked. Sophie found me my size but they didn't fit as I liked - four pairs of varying styles and sizes later I left with a purchase I was very happy with. Sophie was a great server, knowledgeable and eager to help. A great shopping experience.

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

My mum needed new boots, whilst there she bought some clothing for me which were the wrong size.
Sophie was extremely helpful and polite. She also went on to help pick out some replacements

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

Helpful Staff

I was served by Lee who knew the stock and gave good advice, pleasantly delivered with a wry sense of humour and charm. I also got a tremendous deal on my new walking boots. A happy customer

February 2, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Lee for helping me today

Thank you Lee for helping me today, I was after a rain coat and he told me what a good quality raincoat needed. Also bought some rain trousers for my son. Happy to help with questions, friendly and polite

January 22, 2025
Unprompted review
Millets - Colchester logo

Reply from Millets - Colchester

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

What lovely staff

What lovely staff! Belinda was super friendly and helpful. Even though they were obviously busy they were still happy to check for additional stock and retrieve extra items for me

January 18, 2025
Unprompted review
Rated 5 out of 5 stars

Vic & Lee took time to go through all…

Vic & Lee took time to go through all the myriad Leatherman options with me, and were both extremely pleasant to deal with, as well as being knowledgeable. Numerous times visited and all the staff here are real gems, who know their stuff!

January 19, 2025
Unprompted review
Rated 5 out of 5 stars

Belinda is fab! If the store is closing I hope the company keep her on… she’s an asset and much appreciated by the outdoorsy types of Colchester.

Given the store had a closing down sale, it was exceptionally busy but all the staff were going out of their way to be helpful. Belinda was especially kind and helpful. She has worked in the store for at least as long as I’ve lived in Colchester 20+ years) and has always had superb knowledge of all things outdoorsy… stock was flying out of the store but Belinda was able to give advice over alternatives once items were sold.

January 18, 2025
Unprompted review

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