I purchased a pair of Scarpa walking boots from Millets in Colchester last year and the stitching on the right boot had perished over time. I took them into store yesterday to discuss the problem and... See more
Company replied
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I purchased a pair of Scarpa walking boots from Millets in Colchester last year and the stitching on the right boot had perished over time. I took them into store yesterday to discuss the problem and... See more
Company replied
The staff in the Colchester shop were very helpful. After my visit, I was able to order the correct size on-line, which worked fine
Company replied
I had an urgent need for socks as i had managed to neglect my feet when leaving Derby at 10am this morning! Belinda was extremely helpful, even de tagged and facilitated my sliding my fresh cotton a... See more
Company replied
Visited Millets Colchester today to purchase a Safari hat and would just like to thank Lee & Vic for all their help. They were both so friendly & helpful and made the experience such a pleasure. The... See more
Company replied
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17-18 High Street, CO1 1DB, Colchester, United Kingdom
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Very helpful and informed service, when buying walking shoes, from the sales assistant Robert. Very pleased with my purchase. Have always loved Millets, it’s a shame that it’s disappearing from the high street just when interest in outdoor activities is high than ever.
Went to buy a jacket for my wife. Alas, nothing she really liked. I however saw some boots on sale which I liked. Sophie found me my size but they didn't fit as I liked - four pairs of varying styles and sizes later I left with a purchase I was very happy with. Sophie was a great server, knowledgeable and eager to help. A great shopping experience.
Very friendly and helpful staff. Always pleasant. Served by Lee who is lovely.
My mum needed new boots, whilst there she bought some clothing for me which were the wrong size.
Sophie was extremely helpful and polite. She also went on to help pick out some replacements
Had great service from Sophie and her colleagues. Really helpful and assisted us with our purchases. Great products and great prices. Thank you!
I was served by Lee who knew the stock and gave good advice, pleasantly delivered with a wry sense of humour and charm. I also got a tremendous deal on my new walking boots. A happy customer
Excellent service from Sophie and Rob
They are so helpful
Lee and Vic were super friendly and helpful with great knowledge and a passion and desire to guide me around the store to the right products for my expedition to Sweden for a charity event
we were served by Mandy. She was really helpful and gave us some advice.
Great service from Sophie yesterday in helping us choose new walking boots
Thank you Lee for helping me today, I was after a rain coat and he told me what a good quality raincoat needed. Also bought some rain trousers for my son. Happy to help with questions, friendly and polite

Reply from Millets - Colchester
Staff were extremely helpful, and friendly,excellent!
Great service from Robert who was most helpful, ordering some trousers I wanted which they didn't currently have in stock
What lovely staff! Belinda was super friendly and helpful. Even though they were obviously busy they were still happy to check for additional stock and retrieve extra items for me
Vic & Lee took time to go through all the myriad Leatherman options with me, and were both extremely pleasant to deal with, as well as being knowledgeable. Numerous times visited and all the staff here are real gems, who know their stuff!
Given the store had a closing down sale, it was exceptionally busy but all the staff were going out of their way to be helpful. Belinda was especially kind and helpful. She has worked in the store for at least as long as I’ve lived in Colchester 20+ years) and has always had superb knowledge of all things outdoorsy… stock was flying out of the store but Belinda was able to give advice over alternatives once items were sold.
Excellent service from Robert who helped me find what I needed.
Friendly and well-informed staff, always happy to help!
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