Millets - Eastbourne Reviews 

Great service, staff were really helpful, attentive, friendly and knowledgeable, we dealt mainly with Tracie who really went above and beyond to make our visit useful.

Very helpful women who fitted my back and gave me a lot of advice.

I visited Millets in Eastbourne today and was impressed by the friendly and helpful staff. I was served by Lauren who made every effort to locating exactly what I wanted, including searching the stores to find the right size

Very pleased. Thanks! And Very quick delivery.

Lauren was very helpful. The Peter Storm walking shoes are my second pair. Most comfortable shoes I’ve ever had. So glad Millets in Eastbourne is continuing to trade. Thank you..👍🏻

Phil was great with my son in ensuring

My son had outgrown his hiking boots so we returned to millets, Eastbourne, as the service first time round was second to none.
We were not disappointed. We were served by Phil, again. He took lots of time with my son searching for the perfect boot that met the needs of long hikes in all weathers.
He also watched how my son walked in each pair to whittle it down to the perfect pair.
As my son is in Scouts, Phil also reminded us of the Scout discount. Whilst there he also talked us through the larger rucksacks that will be needed in the near future.
My son was very pleased with his new boots on his hike, so thank you Phil

Great customer care by Phil, he certainly knows a lot about feet and the best walking shoe for you.

I purchased a rucksack. Phil was very knowledgeable and extremely helpful.

Eastbourne Branch Mon 16SEP24 15:06
In Store Receipt: 00300-2-86709 Kiosk Ref: 360130925
For Delivery Receipt: Order Number: 360130925
Assistant Henry Mason :- Henry helped by explaining the in store offers so as to optimise the products purchased. Then he sourced the most suitable "Kiosk"
item for home delivery.
The whole experience was relaxed by his matching the required features with the products available;
Happy Customers = Loyal Customers = Disciples who will tell all their family & friends = More effective than an advert !!!

Phil was very knowledgeable about walking & spent the time to understand my needs. Very happy to recommend to others & worth the time to get the correct walking boots

We went to Millet’s as my son had to prepare for a scouts hike and we got excellent help from Phil. He gave us great assistance and advice about the hiking shoes and the backpack, and scouts discount too . Very pleased with Phil’s advice, definitely will be back again!

We returned to Millets in Eastbourne to thank Phil for the help and advice he had given us a few months ago in helping our son select the right boots for his Bronze DoE. Hikes all completed without a single blister, and now his feet have grown, the quality of the boots means they can be passed on to Mum for long term use. Phil also helped us to fit the rucksack correctly so that didn't rub either. Excellent customer service. Many thanks.

Phil was so knowledgeable about the products in store. He was able to give advice based on personal experience. He was extremely patient and I did not feel at all rushed while deciding what to buy. Thank you!

Excellent customer service, knowledgeable and honest advice from Phil! Can't recommend enough thank you!

Came in with some defective boots and left with a great new pair. Phil and colleague were great. Have been shopping there for 30 years and will continue to do so.

Excellent service from Phil today. I have been into Milletts in Eastbourne several times and have always had excellent service and knowledgeable advice. He has always had the customer's best interests at heart.

I had excellent service from Phil a couple of weeks ago (30/08/24).He did a shoe fitting for me and I found out I had actually gone up a size! I bought the Peter Storm Lindale walking shoes which I love.
Would highly recommend his services and I’m sure I’ll be going back. Very impressed.

Such a great shop with amazing staff. Served by Phil who was very helpful

Very polite and helpful staff. Excellent customer service from Phil the assistant that dealt with our order and the lady who dealt with our original telephone enquiry.