Millets - Leighton Buzzard Reviews 

1,171
TrustScore 5 out of 5

5.0

49 High Street, LU7 1DN Leighton Buzzard, GB


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Rated 5 out of 5 stars

A warm welcome on entering the store by a young lad, the young lady also approached and asked if she could be of assistance which was gratefully accepted. We left after spending nearly £50, when I onl... See more

Company replied

Rated 4 out of 5 stars

Very helpful service from Jenni in finding bits and pieces for a trip. Non pushy no obligation advice, and a decent selection of items for a smallish store.

Company replied

Rated 5 out of 5 stars

Sharon and Allie were just so helpful today with advice and options on the clothes and ruck sacks I needed to get for my son’s trip to South America. I have been going to this store for all my son’s c... See more

Company replied

Rated 4 out of 5 stars

Good service the other day. Needed to buy some camping essentials and outdoor bits and Allie was a great help in the Leighton buzzard Millets.

Company replied


Company details

  1. Outdoor Clothing and Equipment Shop
  2. Activewear Store
  3. Bags and Luggage Store
  4. Camping Store

About Millets - Leighton Buzzard

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Contact info

  • 49 High Street, LU7 1DN, Leighton Buzzard, United Kingdom

  • 01525 305623

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,171)

5,107 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service from Sharon and Allie. They were so helpful - finding what I needed and pointing out some great deals. It was a pleasurable shopping experience.

June 3, 2025
Unprompted review
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Reply from Millets - Leighton Buzzard

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Allie and Sharon were very helpful

Allie and Sharon were very helpful! They helped me choose the right product for my needs and were very knowledgeable. Great shopping experience, well done and thank you!

June 4, 2025
Unprompted review
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Reply from Millets - Leighton Buzzard

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Very good customer service from Jenni

Very good customer service from Jenni . She was very pleasant and helpful .

May 26, 2025
Unprompted review
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Reply from Millets - Leighton Buzzard

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Rated 5 out of 5 stars

Really friendly service

Really friendly service. Whenever I go to the store they are always very helpful.
The male and female working on 25th May gave excellent service.

May 25, 2025
Unprompted review
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Reply from Millets - Leighton Buzzard

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Rated 5 out of 5 stars

Emergency repair to tent.

Whilst weathering my tent I found it had a hole in the inner tent. I visited Leighton Buzzard Millets to see if I could make an emergency repair. I spoke to a lovely sales assistant called Jenni who directed me to the tent repair tape and gave me very helpful advice on how to do the repair properly so as not to compromise the waterproofing. It was so nice to speak to someone knowledgeable. Thank you Jenni.

May 26, 2025
Unprompted review
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Reply from Millets - Leighton Buzzard

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Really friendly and helpful staff

Really friendly and helpful staff - some good offers today

May 26, 2025
Unprompted review
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Reply from Millets - Leighton Buzzard

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Rated 5 out of 5 stars

Jenni and Sharon are always helpful…

Jenni and Sharon are always helpful and informative. They always offer good advice. They make the shop a joy to visit. Thank you ladies.

May 24, 2025
Unprompted review
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Reply from Millets - Leighton Buzzard

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Excellent know-how and customer service

Jenni was so helpful. Great product knowledge and guidance. A good experience.

May 24, 2025
Unprompted review
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Reply from Millets - Leighton Buzzard

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Rated 5 out of 5 stars

The Leighton Buzzard store hadn’t the ladies jacket size required.

The Leighton Buzzard store hadn’t the ladies jacket in the size we wanted but Jenni was able to obtain one from another store and had it delivered to our address with no extra charge, great service 👍

May 14, 2025
Unprompted review
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Reply from Millets - Leighton Buzzard

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Rated 5 out of 5 stars

A pleasant calm experience

A pleasant calm experience. 😊

May 17, 2025
Unprompted review
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Reply from Millets - Leighton Buzzard

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Excellent service from Allie polite and…

Excellent service from Allie polite and very professional would shop there again

May 19, 2025
Unprompted review
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Reply from Millets - Leighton Buzzard

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Rated 5 out of 5 stars

Jenni was fantastic

Jenni was fantastic, excellent customer service, nothing was too much trouble for her.

May 19, 2025
Unprompted review
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Reply from Millets - Leighton Buzzard

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Sharon was amazing like usual

Sharon was amazing like usual. Very helpful

May 17, 2025
Unprompted review
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Reply from Millets - Leighton Buzzard

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Rated 5 out of 5 stars

Lovely customer service from Jenni.

Lovely customer service from Jenni.

May 18, 2025
Unprompted review
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Reply from Millets - Leighton Buzzard

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Rated 5 out of 5 stars

A very helpful assistant

Shop assistant Jack was most helpful in choosing a backpack for my son’s DofE expedition as well as some other items.

May 16, 2025
Unprompted review
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Reply from Millets - Leighton Buzzard

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Rated 5 out of 5 stars

Jenni was very helpful

Jenni was very helpful, in the shop today.
I picked up some good bargains, which is usually the case in the Leighton Buzzard Millets.

May 14, 2025
Unprompted review
Millets - Leighton Buzzard logo

Reply from Millets - Leighton Buzzard

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Rated 5 out of 5 stars

Nice

Nice! Just needed a light jacket to fend off rain showers.

May 14, 2025
Unprompted review
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Reply from Millets - Leighton Buzzard

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Millets Customer Care Team

Rated 4 out of 5 stars

Good little store

Very helpful service from Jenni in finding bits and pieces for a trip. Non pushy no obligation advice, and a decent selection of items for a smallish store.

May 12, 2025
Unprompted review
Millets - Leighton Buzzard logo

Reply from Millets - Leighton Buzzard

Hi,

Many thanks for taking some time to provide your review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Rated 5 out of 5 stars

Excellent service

Excellent service Jack the sales assistant was very pleasant knew his stuff and easily laid hands on the items I purchased.

May 9, 2025
Unprompted review
Millets - Leighton Buzzard logo

Reply from Millets - Leighton Buzzard

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Helpful, friendly and polite

I’d like to thank Jenni in the Leighton Buzzard store. Not only was she super helpful but also polite and friendly. I find staff are always willing to go above and beyond in this store. 5*

May 3, 2025
Unprompted review
Millets - Leighton Buzzard logo

Reply from Millets - Leighton Buzzard

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

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