A warm welcome on entering the store by a young lad, the young lady also approached and asked if she could be of assistance which was gratefully accepted. We left after spending nearly £50, when I onl... See more
Company replied
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See what reviewers are saying
Very helpful service from Jenni in finding bits and pieces for a trip. Non pushy no obligation advice, and a decent selection of items for a smallish store.
Company replied
Sharon and Allie were just so helpful today with advice and options on the clothes and ruck sacks I needed to get for my son’s trip to South America. I have been going to this store for all my son’s c... See more
Company replied
Good service the other day. Needed to buy some camping essentials and outdoor bits and Allie was a great help in the Leighton buzzard Millets.
Company replied
Company details
About Millets - Leighton Buzzard
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contact info
49 High Street, LU7 1DN, Leighton Buzzard, United Kingdom
- 01525 305623
5.0
Excellent
1K reviews
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Had a great experience buying a pair of…
Had a great experience buying a pair of walking shoes today. Sharon was particularly helpful, making conversation and ensuring we had everything we needed. Great service thank you!
May 10, 2025
Unprompted review
Reply from Millets - Leighton Buzzard
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Excellent Service and Great Prices - thank you Jack
I needed some poles for walking. I popped into my local Millets in Leighton Buzzard to have a look.
They had two different types of pole in there and they were on offer (result!). Not being an expert, I made enquires of the difference.
A member of the sales team - Jack - he explained the difference between the two and showed me how to use them and get the best adjustments and fit.
From his demonstration and explanation I was confident in choosing the pole right fir me and at a lower price. Win-win.
Thank you Jack, excellent service. A credit to your company.
May 2, 2025
Unprompted review
Reply from Millets - Leighton Buzzard
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Friendly staff across the store
Friendly staff across the store! Jenny helped me out with my DPD parcel to collect, as well as some advice on how to best care for my slightly tired leather boots.
May 9, 2025
Unprompted review
Reply from Millets - Leighton Buzzard
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Kitted out for Snowdon in one shop
My 12 year old son and I are going to walk Snowdon so needed walking boots, socks and other bits and bob. Charlie gave some excellent advice on which boots to go for, giving us options and talking through the benefits of each. We came away confident we had made the right choice for us. Charlie gave advice and kitted us out with the rest of what we'd need and gave options that were suitable for our needs - not quality labels but good enough cheaper options. Charlie was great as he was very knowledgeable, listened to us and we had a good laugh while we were shopping.
May 4, 2025
Unprompted review
Reply from Millets - Leighton Buzzard
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Great advice and service from Jenni
Great advice and service from Jenni as always. Sorted out a pair of boots for my daughters DofE in a few weeks' time...all done in 20 minutes!
Thanks Jenni :-)
May 6, 2025
Unprompted review
Reply from Millets - Leighton Buzzard
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Millets Customer Care Team
Great service as always
Jenni and her colleague greeted me with a friendly welcome. Not sure what I was looking for, Jenni offered to check upstairs. Great shop, great service
May 6, 2025
Unprompted review
Reply from Millets - Leighton Buzzard
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
As always with this store
As always with this store, very impressed with the level of customer service. Jenni was polite, considerate and professional. None of my visits have ever been otherwise!
May 3, 2025
Unprompted review
Reply from Millets - Leighton Buzzard
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Jenni was very helpful!
Jenni was very helpful!
Very nice shop, well organised and clean, well stocked too.
May 3, 2025
Unprompted review
Reply from Millets - Leighton Buzzard
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
As usual, great experience!
As usual Jenni is super helpful and accommodating. The store is well run and clean/tidy, always has what I need.
May 1, 2025
Unprompted review
Reply from Millets - Leighton Buzzard
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Jenni was very friendly and helpful
Jenni was very friendly and helpful. She is a huge asset to Millets and definitely deserves to be recognised.
April 29, 2025
Unprompted review
Reply from Millets - Leighton Buzzard
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Jenni was really helpful!
Jenni was really helpful and gave us some great advice!
April 26, 2025
Unprompted review
Reply from Millets - Leighton Buzzard
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
So helpful
Sharon and Jack were so helpful and knowledgeable. Would definately recommend.
April 25, 2025
Unprompted review
Reply from Millets - Leighton Buzzard
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Always made to feel welcome and all…
Always made to feel welcome and all staff are so friendly and knowledgeable. Such a refreshing change in today's society. Leighton Buzzard store is a credit to the company in my opinion.
April 24, 2025
Unprompted review
Reply from Millets - Leighton Buzzard
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
I found everything I needed
I found everything I needed. Jack was extremely helpful.
April 4, 2025
Unprompted review
Reply from Millets - Leighton Buzzard
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
I was welcomed as I csme in the store
I was welcomed as I came in the store. I knew what I was there for so didn't need to ask for help, but felt it was there if I needed it. Sharon was on the till and couldn't be more helpful. Top work people, it makes it a pleasure to go in the shop, in a world that is now sadly lacking in customer service. Well done.
April 12, 2025
Unprompted review
Reply from Millets - Leighton Buzzard
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
A Well Chosen Product
A big thankyou to Allee and Charlie who were both really helpful on several occasions and very knowledgeable when helping me choose the correct walking boots for my needs.
Lucky you have such great staff, thankyou.
April 14, 2025
Unprompted review
Reply from Millets - Leighton Buzzard
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Millets Customer Care Team
Great shop!
Sharon was very helpful today. The shop is a real asset to our town centre, thank you!
April 11, 2025
Unprompted review
Reply from Millets - Leighton Buzzard
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
A massive thank you to Sharon and Jack…
A massive thank you to Sharon and Jack in the Leighton Buzzard store today who were amazingly helpful. They helped us find the right tent and camping accessories and helped us carry to the tills etc... were super friendly and didn't mind answering my children's questions. Really impressed!!
April 11, 2025
Unprompted review
Reply from Millets - Leighton Buzzard
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Millets Customer Care Team
Sharon was lovely and friendly great…
Sharon was lovely and friendly great service
April 10, 2025
Unprompted review
Reply from Millets - Leighton Buzzard
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Millets Customer Care Team
Reply from Millets - Leighton Buzzard
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
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