I was shopping for a pair of waterproof walking shoes which would reduce the pain in my foot (caused by a medical condition) when walking. George offered assistance, explaining the difference betwe... See more
Company replied
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Website said delivery on Weds but wait for confirmation. Was passing shop on Thursday so just called in. Helpful lady said that items were still in transit but were delayed which was not a problem to... See more
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I was served by a really nice guy called George. Gave me some useful advise and was very helpful. It's a pity that the shop isn't bigger and could therefore hold more and more variable stock.
Company replied
We came over to UK to visit family from our home in France. Visiting old haunts we went to Louth and decided to visit Millets to find a coat for my wife. There we met Ian, your sales assistant. The... See more
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Company details
About Millets - Louth
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contact info
78 East Gate, LN11 9PG, Louth, United Kingdom
- 01507 308711
5.0
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Millets of Louth
Hi, went to the shop in Louth had everything I needed for a holiday that includes light walking. Staff advised and very helpful. Prices competitive , Will go again
Cheers Millets of Louth
May 15, 2026
Unprompted review
Reply from Millets - Louth
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
George couldn't of been more helpful
George couldn't of been more helpful. We visited the day before we made our purchase and his help prompted us to return. Great service. 👍
May 4, 2026
Unprompted review
Reply from Millets - Louth
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Very friendly and knowledgeable staff…
Very friendly and knowledgeable staff members who helped us to find everything we needed, particular thanks to George.
May 9, 2026
Unprompted review
Reply from Millets - Louth
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Excellent Customer Service from George
I had a great experience at Millets in Louth thanks to George. He was really helpful, took the time to explain the products properly, and made sure I understood the different options available. Excellent customer service and very knowledgeable. I would definitely recommend Millets in Louth.
May 9, 2026
Unprompted review
Reply from Millets - Louth
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Very helpful staff
Very helpful staff and knowledgeable about products. Served by Kelly
May 6, 2026
Unprompted review
Reply from Millets - Louth
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
The team in the Louth branch are always…
The team in the Louth branch are always helpful, friendly and polite. Nothing is too much trouble.
May 8, 2026
Unprompted review
Reply from Millets - Louth
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
George served me this afternoon and was…
George served me this afternoon and was extremely helpful when discussing shoes sizes and brands.
May 4, 2026
Unprompted review
Reply from Millets - Louth
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
Excellent
Visited today to purchase some bits for my sons scouting camp, served by George, who was very helpful and knowledgeable with which products would be better suited.
May 4, 2026
Unprompted review
Reply from Millets - Louth
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Excellent customer service by Kelly…
Excellent customer service by Kelly with super sense of humour
May 2, 2026
Unprompted review
Reply from Millets - Louth
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Friendly staff
Visited yesterday for a swiss army knife
Kelly was friendly and helpful from the very beginning
May 2, 2026
Unprompted review
Reply from Millets - Louth
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Thank you for your help Kelly and thank…
Thank you for your help Kelly and thank you for Briars dog biscuits 🐶🦴
May 1, 2026
Unprompted review
Reply from Millets - Louth
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Louth store
Fantastic experience as usual in Louth, great advice about ordering a product online into store to get free postage.
April 20, 2026
Reply from Millets - Louth
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Everyone love the Louth store at this store are so friendly…
Everyone at this store are so friendly helpful , we were in store yesterday and Kelly was so helpful and knowledgeable on all products and as always found exactly what I needed at a very reasonable price too , big thank you for your patience
April 20, 2026
Unprompted review
Reply from Millets - Louth
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Great service from George today
Great service from George today. Thank you for your help with our purchase.
April 18, 2026
Unprompted review
Reply from Millets - Louth
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Excellent friendly service from George
April 15, 2026
Unprompted review
Reply from Millets - Louth
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
My boy needed urgent wellies we called…
My boy needed urgent wellies we called into Louth store wonderful Yong man George at first could not find his size after another through search he found the perfect fit ! Good service and more so wonderful customer service by George !! Thankyou
April 1, 2026
Unprompted review
Reply from Millets - Louth
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
George was very helpful and…
George was very helpful and knowledgeable when I came in to the shop to look for a new coat. We were made to feel very welcome by all staff and will most definitely be returning soon!
April 4, 2026
Unprompted review
Reply from Millets - Louth
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Excellent service from George in Louth…
Excellent service from George in Louth today very patient and helpful, Thank you very much.
April 4, 2026
Unprompted review
Reply from Millets - Louth
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Having decided to return a pair of…
Having decided to return a pair of boots which were not what I wanted, Tony dealt with the refund in a friendly and professional manner. Top marks.
April 4, 2026
Unprompted review
Reply from Millets - Louth
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Friendly knowledgeable staff
Friendly knowledgeable staff. Great service from George
April 4, 2026
Unprompted review
Reply from Millets - Louth
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
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