Visited this store today after seeing offers in the window, initially we were looking at beach dryrobes... The young ladies were ever so helpful and friendly asked could they help, said I was just... See more
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Apart from buying for the cooler shopping bags my cat has liked it in this hot weather with a little towel or blanket on top of it
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Popped in (22/5) to get some advice about a rucksack, disappointed with the fact that 3 young female member of staff on the till all having a gossip and too busy to help me and my wife. It was only wh... See more
Company replied
Thank you Martha for your time and patience selecting my walking shoes today. Also thanks for your great recommendation when I asked for a good coffee shop in town - Motleys was fantastic. So pleased... See more
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Company details
About Millets - Tenby
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contact info
10 High Street, SA70 7EU, Tenby, United Kingdom
- 01834 820160
4.9
Excellent
319 reviews
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Big thanks to Martha and Martin
Big thanks to Martha and Martin for there expertise on purchasing a Vango banshee 300 tent today. Very friendly and welcoming .Will definitely be coming back for more kit.
May 15, 2024
Unprompted review
Reply from Millets - Tenby
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
What a great store
What a great store! Extremely friendly staff. Well stocked and excellent presentation.
May 13, 2024
Unprompted review
Reply from Millets - Tenby
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
Friendly Staff
The store was well laid out and Martha was very friendly and helpful
May 10, 2024
Unprompted review
Reply from Millets - Tenby
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
This shop is brilliant, wonderful staff
This shop is brilliant and it’s made that way by the staff. The gentleman (clerk 003) that served us was knowledgeable, helpful, polite and wanted to really help us today. The lady that was serving with him was also fantastic and helped our son who had something in his eye. Not only would I recommend this shop to anyone but I will be going back shortly to get some more things I need knowing full well I will be helped to the max.
May 7, 2024
Unprompted review
Reply from Millets - Tenby
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Emily was very helpful and…
Emily was very helpful and knowledgeable about the products.
We were after some hiking boots.
Emily was also very honest and didn’t try to push us to a certain brand but gave us the best options for our needs.
Emily had a lovely disposition about her.
Will not hesitate to use Millets again.
May 1, 2024
Unprompted review
Reply from Millets - Tenby
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Linda was very helpful and polite.
Linda was very helpful and polite. Allowed me time to browse and was more than happy to help when I needed assistance.
April 25, 2024
Unprompted review
Reply from Millets - Tenby
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
I needed to wash and waterproof my coat…
I needed to wash and waterproof my coat and Linda in millets in Tenby was very good explaining what I needed
April 25, 2024
Unprompted review
Reply from Millets - Tenby
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Reply from Millets - Tenby
Hi,
Thanks for your feedback.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Real lovely staff at Tenby Millets
Really lovely staff at Tenby Millets. So nice to be able to take our dog into the store where she was treated to a biscuit too. Store was well stocked and presented, nice to receive some special offers.
We were well served by Linda but everyone was friendly.
April 16, 2024
Unprompted review
Reply from Millets - Tenby
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Great service - above and beyond
Great service. I asked Martha if they had any coats to fit my son and she went straight to the stock room and produced what they had available. Purchased straight away.
April 8, 2024
Unprompted review
Reply from Millets - Tenby
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Millets Customer Care Team
Top service and an great product !!
Visited my local branch of Millets in Tenby to look at sun hats. Stu and Martha were the sales assistants who were friendly and efficient and both provided an excellent service. I wasn’t intending to buy a Tilley Hat there and then but their expert guidance and excellent price offer persuaded me to buy. Top job and many thanks to Stu and Martha for being spot on!! :))
April 9, 2024
Unprompted review
Reply from Millets - Tenby
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Putting it simply great service from…
Putting it simply great service from Emily who quickly found exactly what my soggy wife needed. Thank you.
April 8, 2024
Unprompted review
Reply from Millets - Tenby
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Millets Customer Care Team
Good service
Good service. Great sizing advice. Knowledgeable product information
April 5, 2024
Unprompted review
Reply from Millets - Tenby
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Knowledgeable and friendly staff
Martin was extremely knowledgable and helpful when I asked about buying a day rucksack. The store was welcoming as a whole and I would recommend for any outdoor/camping gear
April 4, 2024
Unprompted review
Reply from Millets - Tenby
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Happy to shop here
Good old fashioned service with a smile very friendly caring staff
March 30, 2024
Unprompted review
Reply from Millets - Tenby
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Really helpful member of staff in the…
Really helpful member of staff in the Tenby store. She assisted with purchase of boots and nothing was too much bother for her. Would definitely go into the Tenby store again
March 29, 2024
Unprompted review
Reply from Millets - Tenby
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Helpful
Was searching for an item in the shop when the assistant Martha came over immediately to help. I managed to buy the last two of the patterned chairs on show. Martha was friendly and courteous.
March 24, 2024
Unprompted review
Reply from Millets - Tenby
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Martha and Emily were fantastic
Martha and Emily were fantastic. Helped with trying on coats and selecting sizes. I’ve not bought any garments since a massive weight loss so I had no idea. Very professional and cheerful. Over and above. Highly recommended.
March 22, 2024
Unprompted review
Reply from Millets - Tenby
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
I went to the Millets store in Tenby
I went to the Millets store in Tenby, Wales near closing time and Martha was extremely helpful! I didn’t have a particular shoe in mind and she helped me weigh my choices. I ended up buying a pair that I’m happy with. Commendable service!
March 21, 2024
Unprompted review
Reply from Millets - Tenby
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Needed wellies
Needed wellies. Millets had exactly what I needed at a.very reasonable price. Excellent service given by Grace.
March 19, 2024
Unprompted review
Reply from Millets - Tenby
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
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