Visited this store today after seeing offers in the window, initially we were looking at beach dryrobes... The young ladies were ever so helpful and friendly asked could they help, said I was just... See more
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Apart from buying for the cooler shopping bags my cat has liked it in this hot weather with a little towel or blanket on top of it
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Popped in (22/5) to get some advice about a rucksack, disappointed with the fact that 3 young female member of staff on the till all having a gossip and too busy to help me and my wife. It was only wh... See more
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Thank you Martha for your time and patience selecting my walking shoes today. Also thanks for your great recommendation when I asked for a good coffee shop in town - Motleys was fantastic. So pleased... See more
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Company details
About Millets - Tenby
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contact info
10 High Street, SA70 7EU, Tenby, United Kingdom
- 01834 820160
4.9
Excellent
319 reviews
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Great choice of equipment for a small…
Great choice of equipment for a small shop. Delighted that the OS map was half price
July 8, 2024
Unprompted review
Reply from Millets - Tenby
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Staff at the Tenby store were so…
Staff at the Tenby store were so helpful to us, needed a replacement air inflatable tent pole for a specific tent and they checked and found possible alternative products.
July 8, 2024
Unprompted review
Reply from Millets - Tenby
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
Friendly and helpful staff
Friendly and helpful staff, served by Martha who could not have been more professional
July 3, 2024
Unprompted review
Reply from Millets - Tenby
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
The sales girl Grace was most helpful…
The sales girl Grace was most helpful with assistance and advice on our visit
June 22, 2024
Unprompted review
Reply from Millets - Tenby
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Reply from Millets - Tenby
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Exceptionally knowledgeable and helpful…
My wife and I were looking for a replacement pair of walking boots for her and a gentleman called Martin offered assistance to us.
He was very friendly and knowledgeable and was extremely helpful in selecting a pair.
He asked various questions inorder to ascertain what type of boots might be the most appropriate based on the budget given.
An extremely pleasant experience, there was no pressure, no hassle and we felt like extremely valued customers.
All in all Martin was superb.
June 14, 2024
Unprompted review
Reply from Millets - Tenby
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Millets Customer Care Team
Reply from Millets - Tenby
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Excellent service
Tenby, Wales.
Excellent service.
Martin went above & beyond to help me out on a simple thing like a pair of trainers.
Professional, polite, friendly approach. Would happily shop there again with complete confidence.
June 12, 2024
Unprompted review
Reply from Millets - Tenby
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Went in to buy one waterproof coat
Went in to buy one waterproof coat, but with Emily’s amazing customer service I came out with 2 great coats and some extra bits for it. Would buy again x
June 11, 2024
Unprompted review
Reply from Millets - Tenby
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Polite professional efficient very nice…
Polite professional efficient very nice manner by Emily
June 6, 2024
Unprompted review
Reply from Millets - Tenby
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Really helpful and chatty staff
Really helpful and chatty staff. Shop had everything we needed.
June 3, 2024
Unprompted review
Reply from Millets - Tenby
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Oakley ambush
Popped into the store to just pick up a small clip to attach my dogs bowl to my rucksack,that's when it all went wrong. I spotted their collection on Oakley sunglasses. Martin saw the opportunity, he fetched a great selection down and went through which ones they had in stock, after a few minutes he'd convinced me to purchase a pair. So my £2 clip cost £103.
On serious side, great service and great shop.
June 3, 2024
Unprompted review
Reply from Millets - Tenby
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Great service
The young woman serving us was very helpful and patient - ensuring that we bought the correct walking shoes for my wife and other bits and pieces.
May 29, 2024
Unprompted review
Reply from Millets - Tenby
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Millets Customer Care Team
Friendly and professional staff
The staff we spoke to were very friendly and professional and I was able to use my Scouting Leader discount easily.
May 28, 2024
Unprompted review
Reply from Millets - Tenby
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Excellent customer experience
Excellent customer experience
Great prices today and yesterday
I bought a sports shoulder bag and 2 raincoats in the sale
Both of the customer assistant was very pleasant
May 24, 2024
Unprompted review
Reply from Millets - Tenby
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
I’ve shopped at various Millets for…
I’ve shopped at various Millets for over 35years.
Couldn’t be happier with Martin’s help and advice buying walking shoes and socks really made shopping at Tenby Millets a happy experience.
May 22, 2024
Unprompted review
Reply from Millets - Tenby
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Friendly and helpful staff
Friendly, helpful service. Right product, right place, and a discount. Nobody else in town had what I needed.
May 21, 2024
Unprompted review
Reply from Millets - Tenby
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Vanessa and her colleague.
Vanessa and her colleague helped us to find what we were looking for. They were so friendly. We’ll definitely visit them again.
May 18, 2024
Unprompted review
Reply from Millets - Tenby
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
The sales staff were friendly and…
The sales staff were friendly and informative
We purchased a higher quality product because of the salesmans knowledge of the products
May 13, 2024
Unprompted review
Reply from Millets - Tenby
Hi,
Thanks for choosing to shop with us and thanks for your review.
Thanks again for your time,
Millets Customer Care Team
Martin and Martina were very friendly…
Martin and Martina were very friendly and helpful. Made my shopping g experience a great and memorable on especially since Martin is a fellow Rhondda Boy! Thanks both.
May 10, 2024
Unprompted review
Reply from Millets - Tenby
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
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