Millets - Uckfield Reviews 

Ben was knowledgeable about the hiking boots & helped advise on the best ones for going to snowy Sweden. He helped with finding the best socks as well.

Great service and the uckfield branch always give useful advice and information on products etc I need as a scout leader but as item not in stock I ordered from internet.

I had a pair of Peter Storm boots given to me for a birthday present (awesome boots btw), 2 months later, the soles had come away. Going into the store and explaining to Andy, and without a receipt, they changed them right away without question. I antisapated to be turned away, that's why I wore them into the store, only I was leaving with a brand new pair. - Thanks Andy and co !

Popped into store to look for walking boots. Was looked after by Josh who was knowledgeable and had a nice manner. He asked me budget and types of walking and suggested several styles. After trying on several pairs, a decision was made and over the moon with my choice.

Isaac very politely asked me if I needed help within a few minutes of me entering the shop and browsing the waterproof jackets. This was very welcome as I had some specific requirements. Isaac very quickly understood what I was looking for and provided a selection of jackets for me to try on. He was extremely knowledgeable about the products too which was really helpful. Undecided about two jackets, he also helped me to make up my mind by discussing the reasoning behind my purchases. I left the store feeling impressed with the outstanding customer service. Well done, Isaac - you are a true asset to Millets!

I was looked after today by Andy who gave excellent customer service, very friendly and helpful.

This afternoon I took my two boys in to get fitted for walking boots. Simon was incredibly attentive, knowledgeable and helpful. He engaged well with the children and was very thorough in getting the right fit. Would highly recommend the store.

Simon was very knowledgeable regarding all aspects of walking boots and I found this very helpful

I needed to buy new walking boots and I had one of the best shopping experiences in your store. Unfortunately I didn't ask the name of the guy who served me but he is currently on crutches. I received great informative advice on which ones to buy and how to look after the boots. Would definitely recommend.

Just purchased a pair of walking boots. Good price and great service from staff-simon.

Fran was great with her link-selling, worked hard to ensure I was satisfied, although I was only there for a pair of shoes. All in all, great service!

Good range of brands, and brilliant knowledgeable advice from Phoenix, meant I left with the right pair of hiking boots - plus lots of tips on how to maintain them. Really impressed with the service.

Phoenix provided the best customer service I have experienced in any retailer for as long as I can remember.
I have never been fitted with a pair of walking boots properly before and I am delighted with my purchase

I needed to return 2 of blacks outdoors items bought online that did not fit. Andy in Millets of Uckfield made the whole process incredibly painless & easy .. he was welcoming & helpful, I was that impressed I ended up buying 2 pairs of waterproof trousers I didn't know I needed!

Phoenix our assistant was fabulous
Had a lot of knowledge about the walking boots I was looking at, made several suggestions, was very patient with me, very particular re the sizing and showed me how to best adjust the laces and tie the boots. Very impressed with her, thank you Phoenix

SIMONE IS WELL INFORMED.
HE GAVE US GREAT ADVICE ON THE CORRECT WARM SOCKS WE NEEDED. AND HE LIKES DOGS !!

Ben guided and helped me find my first pair of decent walking boots. He offered good advice, information and patience to make sure I left with the perfect pair of boots for my needs. Great service. Thank you.

Awesome service, very helpful and friendly staff, especially Simon.
Many thanks.

Excellent service from Phoenix.
Phoenix was very helpful when we purchased a new jacket for our daughter, very friendly and knowledgeable.

Nothing is too much trouble for the staff in this branch of Millets. All the staff are extremely knowledgeable and super helpful. It’s a pleasure to shop there. Thank you