Millets - Uckfield Reviews 

What a very helpful chap Ben was… perfect

Merrell MOAB3.
Looked after by Rocco and Simon who provided superb advise including lace tying method to avoid pressure on bridge of walking shoe.
Genuine advice on products.
Tested on Paintball stag event.

I bought some walking poles from Simon in the Uckfield branch Feb 21st. I had an accident and had not used them until today. They are excellent and he was so helpful in the time he spent with me. It was so greatly appreciated. My husband and myself were so impressed with the service

We went to Millets in Uckfield to get our daughter prepared for DofE Gold. Simon could not have been more helpful if he tried. Could not recommend him highly enough. What he doesn’t know about the products is not worth knowing. Thank you so much!

Andy was very pleasant and helpful. Good knowledge

Bought a pair of Brasher water repellent trousers from Uckfield branch today and the staff could not have been more helpful.
Thank you

Purchased my first walking shoes today with the help of Phoenix. Fabulous customer service and extremely knowledgeable . The whole team are extremely friendly and approachable , I would highly recommend the Uckfield store.

Thanks to Simon, our family does not shop in any other outdoor shop. Clone him :)

I recently visited Millets in Uckfield and had a fantastic shopping experience, thanks to a wonderful staff member named Poppy.

From the moment I walked in, Poppy greeted me with a warm smile and offered her assistance.
I was looking for some outdoor gear, and Poppy's knowledge about the products was impressive.

She patiently answered all my questions and provided excellent recommendations based on my needs. Her friendly and professional demeanor made the entire shopping process enjoyable.
Poppy went above and beyond to ensure I found everything I needed, even checking the stockroom for a specific item. Her dedication to customer service truly stood out, and I left the store feeling very satisfied with my purchases.
Overall, Poppy's exceptional service made my visit to Millets a memorable one. I look forward to my next visit and seeking out Poppy for any future purchases.

Isaac was so helpful today helping me find some new walking boots. I really felt I had the time to choose and he gave me plenty of options. Everyone showed us great customer service today.

Amazing knowledge of staff when finding a pair of shoes that would work for me personally. Thank you.

Simon was- as usual- fantastic in his service. Explaining how the types of boots were good for certain kinds of activities, and how to lace them differently to make them more comfortable.

Once again, superb service and advice from Simon.

I bought walking boots and the man in Millets really knows his stuff! Fabulous service and personal attention, thank you.

Went into the store to look at the different types of hiking boots. Tried on a couple of different pairs trying to see which ones I liked, then one of the workers came over and started to explain why one of the pair of boots wouldn’t suit my foot shape. He went and got a pair he thought would work for my feet and explained how to tie them to support my feet more when I’m walking, as he looked at my feet and saw I had a high instep. Learnt a lot in half an hour talking to him about boots and laces that I never knew about before. The boots were on sale. Extremely grateful for Simons help and expertise.

I came into store to look for hiking socks. They were on discount. I was trying to assess the range of options by reading the labels. A staff member came over to help, telling me pros and cons of different brands. I learned the washing instructions and, as a bonus, I got some advice about tying hiking hoot laces can affect both comfort and fit of the sock/boot combo. Needless to say, I purchased a good choice of hiking socks and left with lots of extra info too!

I bought a pair of Peter Storm Snowdon II walking boots in store today. The assistant was very knowledgeable and advised me how to check the size, how to lace them up correctly and how to care for them. What's more, as I had seen them on line he matched that price and included the store sale discount. The sale offers also extended to the Nikwax cleaning and proofing products which he recommended.
You don't get that sort of service on-line.

Very helpful and knowledgeable staff. Thank you.

Great service from Rocco. Very knowledgable and extremely helpful.

Helped in store by both Rocco and Issac. Both were knowledgable and keen to find me the correct walking jacket for January days. I’d looked at Millets online but glad I visited the store.