Dan in the Worthing branch this morning was simply amazing, so helpful indeed. He helped with judging the sizing of the shirt for my husband and suggested an additional perfect birthday gift for him.... See more
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Dan in the Worthing branch this morning was simply amazing, so helpful indeed. He helped with judging the sizing of the shirt for my husband and suggested an additional perfect birthday gift for him.... See more
Company replied
Popped into Millets today with my daughter as she prepares for her first camping trip, and we weren’t quite sure where to start. Shaun was absolutely fantastic; friendly, knowledgeable, and incredibly... See more
Company replied
Went in looking for a work rucksack and although the type of/ configuration of pockets wasn’t on any of the bags I saw, what I did see were a crate of Eurohike rucksacks 25L which were well made and w... See more
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It would be great if Millets would make sure that items listed as in stock at a particular store are actually in stock. A potentially wasted journey was rescued with the help of great staff, however... See more
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78 Montague Street, BN11 3HE, Worthing, United Kingdom
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Fantastic service as always when I visit their Worthing Store. Ellie & Damon extremely helpful and non pushy creating a relaxed environment to shop in. 😁
Excellent service once again from the team coat purchased
This store has a great selection of well priced, quality outdoor clothing and goods. You get that " this is the right place" feeling when you walk in. The staff know the products, and offer friendly helpful advice when needed. Not in stock..no problem, the systems are checked, ordered in store and in my case delivered next day. Excellent service.
Extremely friendly staff. Always helpful. A great range for all sorts of activities. I seem to be lucky with bargains too.
Only other comment is I'd like to see rechargable batteries. There was a green pack but didn't appear to be rechargable, although there were some rechargable for solar power which is brilliant.
Very friendly and helpful on the phone and in store. Particularly Mason, service with a smile.
Excellent service from Ellie and the team.
Lily was very helpful In finding me everything I needed for my ski trip. Would recommend
Wanted a specific T-shirt and the store didn’t have the size that I wanted, the sales assistant ordered one for me and was over and above helpful on Saturday 25th Jan 2025. Although very busy she was brilliant.
Excellent Service. Very helpful and friendly staff.
I had bought a coat for my wife online. It turned out to be too small. I phoned the Worthing branch and spoke to Mason who was most helpful. Following Mason's advice I went to Worthing and Millets. Mason sorted out a refund and ordered a larger size for my wife, all done in a very friendly, courteous and professional manner, the other staff member was also friendly and welcoming. A first class experience. John Pointing
Great members of staff so happy to help with my query n exchanged my odd boots with no hassle thank you Mason and the manager @ Worthing
Lily was extremely helpful after needing to return a pair of faulty boots, advised on the best replacement
Popped in twice over the weekend to buy items for our holiday - specifically a pair of walking boots each! The staff were very lovely and patient. The gentleman on Footwear was very happy to wait while I tried on shoes in varying sizes until I was satisfied. It was brilliant to see Damon in there leading the team - lovely to check in with him on what we were buying for and where we were going. Left as happy customers with our boots and an additional bundle of items we couldn't help but pick up! Thanks Millets Worthing!
Excellent service throughout the purchase
I went in the find some walking boots as I was the only one in my family without a pair. I didn’t know very much beforehand but Mike was very knowledgeable and explained everything very well so I was able to understand everything. He went into great detail about what the pros and cons were of each shoe and tailored his recommendations to my needs.
I walked into the shop and found what I was looking for immediately. Tried it on and it was perfect.
Both of the staff were very helpful and friendly, especially Lily. Thank you :-)
We were served by Ellie who was really helpful and knowledgeable in providing advice about the walking boots. She was also very friendly and we had a nice discussion about holiday destinations
Ellie and her colleague ( Millets Team Worthing were very attentive and helpful
Excellent customer service from Lily. Needed a new pair of hiking boots (old ones worn out!) and Lily was very informative and had great knowledge of the products. Very pleased with our purchase and the service we received. Well done Lily and Millets.
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