Millets - Worthing Reviews 

1,082
TrustScore 5 out of 5

4.9

78 Montague Street, BN11 3HE Worthing, GB


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Rated 5 out of 5 stars

Dan in the Worthing branch this morning was simply amazing, so helpful indeed. He helped with judging the sizing of the shirt for my husband and suggested an additional perfect birthday gift for him.... See more

Company replied

Rated 5 out of 5 stars

Popped into Millets today with my daughter as she prepares for her first camping trip, and we weren’t quite sure where to start. Shaun was absolutely fantastic; friendly, knowledgeable, and incredibly... See more

Company replied

Rated 5 out of 5 stars

Went in looking for a work rucksack and although the type of/ configuration of pockets wasn’t on any of the bags I saw, what I did see were a crate of Eurohike rucksacks 25L which were well made and w... See more

Company replied

Rated 4 out of 5 stars

It would be great if Millets would make sure that items listed as in stock at a particular store are actually in stock. A potentially wasted journey was rescued with the help of great staff, however... See more

Company replied


Company details

  1. Outdoor Clothing and Equipment Shop
  2. Activewear Store
  3. Bags and Luggage Store
  4. Camping Store

About Millets - Worthing

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Contact info

  • 78 Montague Street, BN11 3HE, Worthing, United Kingdom

  • 01903 256162

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,082)

5,186 reviews in the last 12 months

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Rated 5 out of 5 stars

The right place for outdoor gear

This store has a great selection of well priced, quality outdoor clothing and goods. You get that " this is the right place" feeling when you walk in. The staff know the products, and offer friendly helpful advice when needed. Not in stock..no problem, the systems are checked, ordered in store and in my case delivered next day. Excellent service.

January 30, 2025
Unprompted review
Rated 5 out of 5 stars

Extremely friendly staff

Extremely friendly staff. Always helpful. A great range for all sorts of activities. I seem to be lucky with bargains too.
Only other comment is I'd like to see rechargable batteries. There was a green pack but didn't appear to be rechargable, although there were some rechargable for solar power which is brilliant.

January 28, 2025
Unprompted review
Rated 5 out of 5 stars

I had bought a coat for my wife online

I had bought a coat for my wife online. It turned out to be too small. I phoned the Worthing branch and spoke to Mason who was most helpful. Following Mason's advice I went to Worthing and Millets. Mason sorted out a refund and ordered a larger size for my wife, all done in a very friendly, courteous and professional manner, the other staff member was also friendly and welcoming. A first class experience. John Pointing

January 23, 2025
Unprompted review
Rated 5 out of 5 stars

Holiday Purchases

Popped in twice over the weekend to buy items for our holiday - specifically a pair of walking boots each! The staff were very lovely and patient. The gentleman on Footwear was very happy to wait while I tried on shoes in varying sizes until I was satisfied. It was brilliant to see Damon in there leading the team - lovely to check in with him on what we were buying for and where we were going. Left as happy customers with our boots and an additional bundle of items we couldn't help but pick up! Thanks Millets Worthing!

January 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience, great service

I went in the find some walking boots as I was the only one in my family without a pair. I didn’t know very much beforehand but Mike was very knowledgeable and explained everything very well so I was able to understand everything. He went into great detail about what the pros and cons were of each shoe and tailored his recommendations to my needs.

January 14, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Ellie

We were served by Ellie who was really helpful and knowledgeable in providing advice about the walking boots. She was also very friendly and we had a nice discussion about holiday destinations

January 12, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service from Lily

Excellent customer service from Lily. Needed a new pair of hiking boots (old ones worn out!) and Lily was very informative and had great knowledge of the products. Very pleased with our purchase and the service we received. Well done Lily and Millets.

January 4, 2025

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