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mindbodygreen Reviews 

64
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the products, highlighting their effectiveness in improving energy, sleep, and overall wellness. Many appreciate the high quality, clean ingredients, and science-backed formulations, noting good taste and easy mixability. However, some people were dissatisfied with aspects of the ordering and subscription process. Several customers reported being unknowingly enrolled in subscriptions, receiving unwanted repeat orders, or experiencing issues with shipping to incorrect addresses. Additionally, a notable number of reviewers expressed frustration over a lack of communication and very slow or absent responses from customer support regarding their concerns.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing satisfaction and love for the products,... See more

Quality

Clients share positive opinions on quality, with many reviewers highlighting the use of clean, premium, and... See more

Subscription

Customers had ambiguous experiences with subscription, with some reviewers expressing strong dissatisfaction... See more

Order

Users describe ambiguous interactions with order processes, with some customers reporting issues such as... See more

Response time

Customers consistently note negative experiences with response times, with many reporting no return phone... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Ordered the Creatin from Mindbodygreen and on all advertising it appeared I would be receiving individual packets. Order came in 3 large bags. The product mixes well and has no taste, but I have tri... See more

Company replied

Rated 2 out of 5 stars

As much as I LOVE these products, I wish I had read these reviews before subscribing to products from this company. Clearly I am not alone in my frustration with the poor choice of shipping options M... See more

Company replied

Rated 2 out of 5 stars

The products are okay, but shipping took forever. I tried to contact customer service to track my package, but got no response for weeks. According to their profile, over a month to reply is normal he... See more

Company replied

Rated 5 out of 5 stars

I love having mindbodygreen as part of my wellbeing routine. Their education and community help me keep learning and stay up to date on the science of health. Their creatine has been a total game chan... See more


Company details

  1. Wellness Center
  2. Fitness and Nutrition Service
  3. Vitamin and Supplements Store
  4. Wellness Program

Written by the company

Since 2009, mindbodygreen has been at the forefront of the global health and well-being movement. As a digitally native platform, it sits at the apex of cutting-edge wellness, immersive media and commerce, and deeply engaging community experiences. 
 Through expert-led content, high-quality products, transformative online education offerings, and inspiring events, mindbodygreen has empowered millions worldwide to live healthier, more balanced lives.


Contact info

3.3

Average

TrustScore 3.5 out of 5

64 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically takes over 1 month to reply

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3.3

All reviews

(64)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Ethical company with effective product

Their sleep supplement works well for me, but just as importantly, this is one of the only companies I've ever subscribed to who actually has the courtesy and ethical fiber to remind people diligently of what they are subscribed to (they sent me reminder emails to let me know I was still paying for a monthly sub, and that I could adjust the sub easily-- which I did, since I had some extra). That's honestly standout customer service amid the usual thirsty treachery à la Amazon Prime. MBG doesn't have to trick me to keep my business. I wish this were a more common practice.

June 25, 2023
Unprompted review

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