Mindfactory.de Reviews 17,340

TrustScore 4 out of 5

3.8

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Rated 3 out of 5 stars

In general it is ok. Except for some misinformation, such as: BeQuiet! hdd cage 2 is listed as compatible with case that i've ordered (Silent Base 802), but in reality it is not. Discontinued case... See more

Company replied

Rated 5 out of 5 stars

I ordered a custom PC system with professional assembly from Mindfactory. You can choose your favorite parts while avoiding the hassle of assembling it yourself. What really stood out was their sup... See more

Rated 5 out of 5 stars

Fast dispatch. Items as described and a competitive price. My only concern was the items were showing as being dispatched on their site and wasn't updating. However, I received the items withou... See more

Rated 5 out of 5 stars

The company was very friendly very forthcoming and just overall left a good experience behind. I did buy computer parts there twice. Spend about 3k in total. But still after the "Gewährleistung" en... See more

Company details

  1. Computer Accessories Store

About Mindfactory.de

Written by the company

Die heise mindfactory gmbh aus Wilhelmshaven ist eines der größten deutschen Hard- und Software-Versandhäuser und Vollsortimenter in den Bereichen Computer, Zubehör, Komponenten und Software.

Contact info

3.8

Great

TrustScore 4 out of 5

17K reviews

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Rated 5 out of 5 stars

Very happy customer

The delivery was very fast as I ordered them on weekend and the package was on my doorstep the next Thursday in Finland. Everything was as it should.

As an international customer (who doesn't know any German), it would greatly improve to have the site in English. I bet the number of customers would increase after that since you have notable cheaper prices than in Finland. I managed with Google Translator, but not everyone will do it.

May 29, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent business

Prices were low, quality was excellent and customer service was rapid and satisfying. I can recommend Mindfactory to everyone.

May 21, 2015
Unprompted review
Rated 5 out of 5 stars

Quick and efficient

I placed an order of parts for my computer 8.5.2015 and 19.5.2015 the packet was at my place. Considering I ordered parts from Germany and they were delivered to Finland I think 11 days is a reasonably quick time for delivering a large packet with delicate electronics without any damages to products themselves.

May 19, 2015
Unprompted review
Rated 5 out of 5 stars

Buying GTX 980 Gaming g1

I admire Mindfactory for its speed and great customer service. I myself live in Finland and Mindfactory is very fast in sending packets. I got what I bought in FIVE days! Very fast! Much faster than any other company. And cheap transport! And cheaper prices than elsewhere!
If you need something for your computer, Mindfactory AG is the best place to look for components.

May 18, 2015
Unprompted review
Rated 4 out of 5 stars

Very annoying problem occured.

I gave 4/5 because I got everything I bought in satisfying condition. The price was very good, and delivery very fast to Finland.

BUT!

Mindfactory forgot to put my phone number on the package/delivery notices, AND USP COULDNT REACH ME ANYWAY. So... USP driver got to my place 4 times, knocking our downstairs doors, not knowing we have a buzzer at street level, and couldn't give us the package, because we didnt know he was there. What I had to do was contact USP customerservices after a while, not getting the package, and find out about the problems not getting contact. Then I had to drive 50km to the USP storage facilities.

MARK YOUR GOD DAMN PACKAGES BETTER FFS!

May 13, 2015
Unprompted review
Mindfactory.de logo

Reply from Mindfactory.de

Hello Henri,

thank you for the review. Usually a phone number is not necessary, that's why we don't put it on there. Sorry for the inconvenience.

Rated 5 out of 5 stars

Incredibly fast!

I had a very pleasant experience.
My order got shipped in a few hours and arrived the day after.

Customer support were also quite fast replying to my questions.

The product works as advertised and was properly packaged.

I recommend this shop.

May 11, 2015
Unprompted review
Rated 5 out of 5 stars

super

I dont have anything to say, except "very satisfied".
From order to the receiving goods, everything was as it should be.
Good prices, good packaging and fast delivery and everything working... what more do you want ? :D

April 29, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Very good experience buying from Mindfactory, excellent customer service and prompt delivery of items ordered. Would definitely shop with them again.

April 4, 2015
Unprompted review
Rated 5 out of 5 stars

Very satisfied

We have ordered twice from mind factory and we are pleased to say that we were very satisfied by them. Fast shipping and when we had a problem they replied immediately and helped us with the issue.

March 26, 2015
Unprompted review

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