MindMyHouse Reviews 120

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the website for its ease of use and the excellent service provided, highlighting the helpful and responsive staff. Many users appreciate the positive user experience, finding the platform straightforward and efficient. The pricing is also frequently mentioned as being very reasonable, offering great value. However, some customers have expressed dissatisfaction with the website's design, finding it outdated and difficult to navigate, with limited search filters. A few people also reported negative experiences with sitters, noting a perceived lack of vetting and an insufficient process for handling damages or issues. Additionally, some reviewers felt that the site's review system was biased or incomplete.

What people talk about most

Website

Customers consistently note positive experiences with the website, praising its ease of use, straightforward... See more

Service

Users describe positive interactions with service, highlighting its helpfulness for homeowners and pet... See more

Staff

Customers had positive experiences with staff, often forming lasting friendships with sitters and homeowners.... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform's ease of use and... See more

Price

Reviewers express satisfaction with the pricing, highlighting its affordability compared to competitors. Many... See more

Based on these reviews

Rated 5 out of 5 stars

We have used Mindmyhouse since 2016. Made some lasting friendships from all corners of the globe, sitters have been multiple times over the years. Can thoroughly recommend this service.

Rated 5 out of 5 stars

Ive been a MindMyHouse user for more than 10 years and, as I've had a great experience, keep coming back when I need petsitters. The website has improved during the decade, usually following feedbac... See more

Rated 5 out of 5 stars

I have been on MMH website over the last 25 years on and off. I have always found it easy to use and have found many excellent sitters some of whom have become friends. It’s a great concept and has... See more

Rated 5 out of 5 stars

MMH has been a remarkably helpful service for my wife and me as home owners. As a retired couple with two dogs, every trip begins not with airline tickets, but with an effort to secure a responsible,... See more


Company details

  1. Pet Sitter

Written by the company

Global house sitting matching service bringing home owners and house sitters together online. Home owners join for free. House sitter members pay the lowest annual fee on the web. Happy house sitting!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

120 reviews

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Replied to 20% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I am the house sitter

I am the house sitter. I've sat around the world and have had excellent experiences. MMH is a great resource for bringing home owners and sitters together. Whichever role you sign up for, it's up to you to do your own due diligence. Take responsibility for the experience you want to have, ask a lot of questions, read individual reviews. Good people use and maintain this site. Get out there and find them!

April 19, 2026
Unprompted review
Rated 5 out of 5 stars

Never let us down.

MMH has been a remarkably helpful service for my wife and me as home owners. As a retired couple with two dogs, every trip begins not with airline tickets, but with an effort to secure a responsible, available person or couple, to house sit. MMH has never failed us. Our appreciation is heartfelt. Thank you MMH!

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

I have been on MMH website over the…

I have been on MMH website over the last 25 years on and off.
I have always found it easy to use and have found many excellent sitters some of whom have become friends.
It’s a great concept and has worked extremely well for us as we have many animals and a small farm that requires regular attention and without help we don’t get to go and visit family in the UK or go on a holiday elsewhere.

April 9, 2026
Unprompted review
Rated 4 out of 5 stars

Mind My House has served me very well…

Mind My House has served me very well ... as a pet sitter and a home owner. As a home owner we have had lots of 'strangers' visit our home. These 'strangers' have now become our friends and our cat(s) have been well looked after. What more can you ask for ? I would certainly recommend ... mindmyhouse

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

We have used them for 15 years

We have been using Mind My House for 15 years! I love the platform. We have found the best sitters. Some that have even become close friends we end up traveling with. I highly recommend Mind My House.

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great petsitting website I've used for more than 10 years

Ive been a MindMyHouse user for more than 10 years and, as I've had a great experience, keep coming back when I need petsitters. The website has improved during the decade, usually following feedback from users, and I feel part of a lovely petsitting community. Our personable parrot has been featured in a MindMyHouse newsletter!
I've kept in-touch with many of my petsitters and, as friends, they have visited us afterwards. We have two returning this year to see us in our new house.
I always recommend MindMyHouse to anyone who asks me who looks after my pets when I go away.

May 4, 2025
Unprompted review
Rated 5 out of 5 stars

Mind My House is Absolutely the best…

Mind My House is Absolutely the best platform for pet sitting. We have done it all over the world, starting in Manchester, England, which we never thought of visiting but it was just perfect. Mind My House works well and the pet owners are delightful to work with. Cheers, Roger

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

No hassle website

Excellent web site, I have been using it since 2015. It always finds me housesitters of the highest calibre. Also on occasions when I need questions answered they are replied to with speed & clarity. I strongly recommend house owners to subscribe to MMH where you will find your ideal housesitter/s

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

MindMyHouse is the platform you've been…

MindMyHouse is the platform you've been searching for.
They're a mom-and-pop business that has been around for more than two decades.
They have quality sits & sitters, helpful resources, responsive customer service, and a low price.
Other platforms are popping up like weeds to respond to a well-known one that has made multiple unpopular decisions to appease their investors at the expense of their members.
At the same time MMH has listened to their members and made helpful improvements to their offering, adding features that enhance the experience for all concerned.
At a fraction of what other platforms cost, what do you have to lose by giving them a chance?
The more of us that join, the better it becomes.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

A Great Experience

My wife and I started signing up for several house/pet-sitting websites in 2017, and we can’t say enough wonderful things about MindMyHouse. The website is incredibly intuitive and easy to use. All the tools and resources you need to create a great profile are right there, making this the standout platform for house hosting and pet sitters. Alan and Susan continually add thoughtful features that make the experience even better. If you’re just starting your house-sitting/hosting journey, look no further — MindMyHouse is the perfect place to begin!

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

MindMyHouse is our favorite house sitting site since 2017

My wife and I have been house sitting since 2017 and we belong to a couple of house sitting sites. MindMyHouse was the company we found our very first sit and since then it has been the site we find a majority of our sits with. We sit once or twice a year all over the world.
The process is easy from beginning to end and the communication between the owners and the sitters has always been efficient and easy to manage. Unlike other sites we have used occasionally and found to be difficult to use.
My wife and I have recommended MindMyHouse to anyone who asks us who we use and we hope they have found them to be easy and efficient as we have.
We love this house sitting site/company.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

I definitely recommend MindMyHouse

I've been a housesitter on MindMyHouse since 2017 and it has been a wonderful experience. The listings are clear, how to apply, respond, search, etc. are all great and have been improved over the years, and whenever I have a question, support is easy to access and they respond quickly. The best part is the homeowners that I have met over the years! I never would have encountered such wonderful people, or traveled to some amazing destinations, without MindMyHouse. And for the price point, it is priceless! I highly recommend the platform.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Extremely satisfied user of the site

I have been a member of mindmyhouse, as a property owner, for many years. We have had a number of sitters through this site, most of whom have become good friends.
The site is easy to use, the advice and information provided is clear and straightforward and I have never experienced any problems.
I have recommended mind my house.com to many other people and I would not think of using anyone else to find housesitters to look after my property and pets. Keep up the good work!

March 15, 2026
Unprompted review
Rated 5 out of 5 stars

Long time members

We have been members of Mind My House for 12 years now and have only good words to describe this organization: trustworthy, kind, respectful and easy to use.
For us, Mind My House has offered us a way to connect with pet loving people. People from all over the world who are willing to come to our home here in Canada! They have taken such great care of our pets and our home, while we are off travelling. We know our pets are happy and contented while we are away.
We highly recommend Mind My House!

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been on MMH since 2007 first as a…

I’ve been on MMH since 2007 first as a homeowner and then as a housesitter. I’ve continued to use MMH throughout the past 19 years to find the best sitters and some of our best housesits in various parts of the world. Mind My House has given me the greatest service throughout my time in the site. Many of the people we’ve met have now become some of my best life-long friends. Some years ago the site allowed sitters to review home owners and their experiences on the sits. This has been a valuable feature which can reassure future prospective sitters that the sit advertised is genuine and the home is as described.
Thanks MMH for all the support you’ve given me over the years. I’ll continue to use your site with confidence.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

We love MindMyHouse!

We started using MindMyHouse about 12 years ago when we were living in France. We met lots of interesting people, who looked after our dogs, cats and the house, during our absences. Sometimes the same people, sometimes new, always a pleasant and safe experience. Now we live in Spain, and guess what? We are having just as much success and pleasure in using MindMyHouse as before. A great, honest and straightforward site.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

MindMyHouse.com has been the best thing…

MindMyHouse.com has been the best thing that has happened to us since Covid! We have used the site for house/pet sitting and for finding house/pet sitters for our own home/animals for several years now. We have enjoyed assisting others with the pets while they travel, and have met some very kind and helpful house/pet sitters for ours. Try it out for yourself!

July 26, 2025
Unprompted review
Rated 5 out of 5 stars

Always find a match!

Since 2014 I put my yearly (long) housesitter assignments at Mindmyhouse.com, and I have always found a good match.
It never takes long for me to find a good sitter, even when it can be quite challenging on the island of Bali sometimes.

April 5, 2025
Unprompted review
Rated 4 out of 5 stars

Fantastic site and will always use you

We have used your site for many many years and have had some lovely sitters during that time we have only had one bad experience in that time.
We have also stayed friends with quite a few of the sitters and have used the same sitters now for about 3/4 years and grately appreciate there care for our animals and home.
Would only use Mindmyhouse and recommend to wherever we can, thank you

October 13, 2025
Unprompted review

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