MindMyHouse Reviews 

185
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the user-friendly website, noting that it makes posting listings, navigating features, and finding reliable pet sitters remarkably straightforward and efficient. People also deeply appreciate the responsive and helpful support team, alongside the very reasonable membership value that consistently brings them peace of mind during travels. Some reviewers were not happy with certain platform policies, specific site rules, and isolated bad experiences involving problematic individuals. A few users mentioned difficulties regarding unhelpful sitters, a lack of proper vetting, and concerns that negative feedback is restricted from being published.

What people talk about most

Website

Users describe positive interactions with website, highlighting its intuitive, user-friendly interface and... See more

Service

People report positive experiences with the service, highlighting its reliability and affordability for both... See more

User experience

Clients share positive opinions on user experience, highlighting the well-designed and straightforward... See more

Staff

Reviewers highlight positive aspects of staff, noting that the team is very helpful and answers questions... See more

Value for money

Reviewers express immense satisfaction regarding the value for money, highlighting the incredibly affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

16 years and counting as HouseSitters. There is no better way to see the world, learn the culture and history and meet wonderful people. Homeowners are an invaluable source of information that makes... See more

Rated 5 out of 5 stars

As a house owner we have found the site easy to use and update our offer,keeping it hidden until we need to use the advert again. Always willing to help if you have a query. We have had some of our... See more

Rated 5 out of 5 stars

We have been house sitters on MindmyHouse for 13 years enjoying numerous sits in Spain, France, Portugal and more recently the UK. Do your own research to insure a good fit and there won't be a proble... See more

Rated 5 out of 5 stars

MMH has been a remarkably helpful service for my wife and me as home owners. As a retired couple with two dogs, every trip begins not with airline tickets, but with an effort to secure a responsible,... See more


Company details

  1. Pet Sitter

Written by the company

Global house sitting matching service bringing home owners and house sitters together online. Home owners join for free. House sitter members pay the lowest annual fee on the web. Happy house sitting!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

185 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(185)

112 reviews in the last 12 months

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Rated 5 out of 5 stars

I've been using MindMyHouse since 2016

I've been using MindMyHouse since 2016, have organized 9 sitting jobs with this platform. It's worked out great every time. I like that I can get in touch with all the applicants that seem like a good fit, talk to them on WhatsApp and then decide who will come take care of our fur babies and house. All the sitters who have come have done a great job, we always found our house in good order once we got home. I don't know what they do at MindMyHouse, but they attract great sitting candidates! I recommend this service without any reservations.

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly and trustworthy house/pet sitting platform

We've been using MindMyHouse both as home owners and pet sitters for years. The customer service is always courteous, reactive and human, no AI in sight. We always had caring and friendly pet sitters from them, probably because of their careful vetting policy. It’s a very affordable and honest family business, and although we’ve used other house or pet sitting platforms in the past, MindMyHouse is certainly the best.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great site for peace of mind for homeowners

Been using mindmyhouse.com for several years and have found the whole process of finding a sitter very easy. I would highly recommend to anyone either as a home owner or sitter, to give it a try.

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

MindMyHouse changed my life!

MindMyHouse changed my life!
I have always wanted to travel but I prefer slow travel. To get to know a city by wandering around, taking the time to experience the culture, taking pictures that later inspire me to draw and paint.
Coming ‘home’ and having the company of a pet, in my case a cat, is so much nicer than having to stay in a hotelroom.
I love to travel alone so this is the perfect way to be able to see the world.
I am so thankful that this exists and that Mind My House has facilitated all my fantastic petsit experiences.
I am very grateful and will continue to petsit using Mind My House. It’s fantastic ,as I always tell my friends.
I had someone to take care of my cat as well and it was perfect.
I also made friends and have taken care of their car several times now in London for example.
Thank you so much Mind My House!
Masja Donnio

April 1, 2026
Unprompted review
Rated 1 out of 5 stars

Fake, Inaccurate, Sitter Profiles

We hired sitters here in the USA through this New Zealand-based service. The sitters were horrible, yet all their reviews were glowing. Which puzzled us. We submitted our testimonial, calling out their horrible sit, and then discovered that this site is SO LAME that the house sitter must approve the testimonial before it's published! Can you believe this? Do you think that a house sitter who gets a bad review (testimonial) is ever going to approve it? No. Of course not! This is a DANGEROUS site for homeowners, and I would avoid it at all costs!

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

Los que cuidan a los cuidadores 💗

Más de 8 años de experiencia con esta web y estoy encantada.
Detrás de todo este sistema de dueños y cuidadores de casas y mascotas, hay 2 personas maravillosas que te cuidan, escuchan y ayudan en cualquier cosa que necesites.
Nada que ver con otras plataformas mucho más frías, impersonales y con una obvia IA controlando las cosas.
Mindmyhouse lo tiene todo, es la más barata, con la que consigues rápidamente una experiencia de house-sitting y normalmente son muy positivas y enriquecedoras.
Gracias Alan & Susan por cuidar de vuestros cuidadores 💐🙏🏼🤗✨
Un abrazo!
Mally Blanco 💝
-------
Over 8 years of experience with this website and I'm delighted.
Behind this whole system of homeowners and pet sitters are two wonderful people who look after you, listen to you, and help with anything you need.
It's nothing like other platforms that are much colder, more impersonal, and obviously controlled by AI. Mindmyhouse has it all: it's the most affordable, you quickly get a house-sitting experience, and they're usually very positive and enriching.

Thank you, Alan & Susan, for taking such good care of your sitters 💐🙏🏼🤗✨
Hugs!
Mally Blanco 💝

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

Mind My House is one of the two…

Mind My House is one of the two platforms I’ve used since 2022 to find house/pet sitting assignments. I’ve found one assignment that turned into multiple repeat sits over the past 4 years which totaled a year spent caring for this family’s home and pets. And I made great lifelong friends in the process! I highly recommend signing up either as a sitter, home and pet owner, or both!

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly, clear and logic center of exchange for people.

A center of interesting exchange listings from house owners and happy pet & house sitters all over the World! It is very clear and logic to search, observe, use and correspond with each-other. The founders keep on improving it and it even provides samples of contracts-of-exchange for its members. My favourite function is the world map view!
Plus it's friendly and human. I use it since more than 5 years and have succesfully travelled as a pet-sitter. My experience is fully positive.

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

16 years and counting as HouseSitters

16 years and counting as HouseSitters. There is no better way to see the world, learn the culture and history and meet wonderful people. Homeowners are an invaluable source of information that makes the house sit truly fascinating. We have completed many sits globally and no longer consider a boring "fun in the sun" routine.
Long live Mind My House!!

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

We have been with this company for over…

We have been with this company for over 5 years and can highly recommend to anyone wishing to sit houses - pets, or have their house, pets sat. We have really enjoyed all of our experiences with this platform and are more than happy to continue with our membership.

July 26, 2026
Unprompted review
Rated 5 out of 5 stars

Travel and live as a local, being an animal lover


I've been house and pet sitting for 4 years now using the MindmyHouse site for European locations. The MMH site is easy to navigate and offers all sorts of sittings. Sitters and owners can contact eachother, come to an agreement and when all goes well everybody is happy. It's a matter of trust and based on being reliable from both sides. So MMH is not responsible for the outcome and that should not be expected from them. They bring people together and are very well organized. I have no complaints whatsoever and recommend them to anyone who likes to live temporarily at other places and take care of animals in a respectful way, as sincere caretakers. I consider myself being part of a free exchange movement and have created a network of interesting people I otherwise never would have met (and all those sweet animals I lived with). I only regret I can't do as many sittings as I would like to, being a single 60+ woman without own vehicle, while many owners live in remote places. But for couples who can move around freely options are numerous. What I appreciate a lot of MMH is that they are not a commercial business chasing profit but a family who throughout the years have created organically a transparant and friendly structure for human interaction so to speak at low costs. Anyone can join easily! Sonja from the Netherlands

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent well organised company and website

Well designed website, which is easy to navigate. We have been using Mind My House for a number of years to find a reliable trustworthy sitter for our cat and the house. All our housesitters have worked out well, and the information requested has been readily available from Mind My House. They also keep good records of sitters we have used.

January 10, 2026
Unprompted review
Rated 5 out of 5 stars

regular housesitter

i'm using mindmyhouse.com for 5 years now, it was my first housesit portal and I still use it regularly. It's very good value, great opportunities and a terrific team. I clearly recommend it!

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

I've been using this site as a sitter…

I've been using this site as a sitter for several years now and given that the annual fee is significantly lower than some other well known sites, I think it offers real value for money. I've never had any problems with communication, payment or support and the site is functional and practical. I highly recommend it to both sitters and home owners alike.

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

My hobby has become my life

I have been working on this platform for 6 years and I am very satisfied with its work. Thanks to Mindmyhouse, I have traveled to many European countries, living there like a local, because I look after pets. I have met nice people, because we are similar in our views - they allow me to enter their house into their world, but I dare to do it. I can safely call myself a professional animal sitter, thanks to Mindmuhouse. I have really learned a new profession. True, as a volunteer, because I do not receive remuneration for looking after animals. But these adventures in a different living environment are worth it. And on top of that, I also receive free animal love therapy. I recommend this platform to everyone and I want it to work for a long time and successfully. Thank you to the Mindmy house team!!!
Jevgenija from Latvia

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

Fulltime housesit opportunities all over the world!

MindMyHouse has been our housesitting-site since 2021. We are pensioners and decided to housesit fulltime. We don’t even have our own house anymore. We have over 20 reviews on their site. MindMyHouse also allows reviews from other housesitting websites that solidifies our portfolio. This made our own search for houses almost obsolete as houseowners invite us directly (through MindMyHouse). We often get repeat requests from MMH houseowners. We never worry we will be without a housesit.

This website has taken us to Costa Rica, Panama, Spain and the Netherlands. We don’t spend money on rent, electricity, Wi-Fi, so we save for our travels to stay amazing places in the World. Can’t get any better than this.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Trusted website for your home and pets!

I have been using this website for many years to take care of my house and my cat while away on holiday or for work reasons. The system is easy to use, the reviews system is excellent and the assistance given is great. I highly recommend trusting this site!

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

This company feels like a family…

This company feels like a family member. They are so friendly in their approach to everything and the site is very easy to work with. Even when I am not seeking a house sitter myself, I enjoy looking at the possibilities that are out there for house sitting. I have made many new friends through this site and have never had any problems. All of my housesitters have been wonderful.

July 2, 2026
Unprompted review

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