Mini Car Rentals Reviews 42

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Highly Recommend this local company Staff are very helpful. Even offered to pick up and drop off to our accommodation. The young lady that had taken our booking and even dropped me back accommodation... See more

Rated 5 out of 5 stars

Mini car rentals Cairns provided us with excellent service from the outset. Friendly phone manner in response to our initial inquiry, very competitive rates, quality vehicle, and lifts to and from our... See more

Rated 5 out of 5 stars

We were stuck in Cairns as Mum was in ICU after a disastrous start to our holiday. The staff at Mini Car rentals were so incredibly helpful I that we had no idea how long we would be there, and I was... See more

Rated 5 out of 5 stars

Have used this company for many years during my annual trip to Cairns. The personnel are always genuinely friendly and helpful and interested in fulfilling one's requirements. They are punctual, t... See more

Company details

  1. Car Rental Agency
  2. Bicycle Rental Service
  3. Car Leasing Service
  4. Tour Agency
  5. Tourist Information Center

Written by the company

Cairns Tourism Industry Award Winning Service. Local Family Owned Business since 1980 servicing Cairns & Far North Queensland. Best Value for Money Cairns Car Rental Rates. Free Cairns Airport and Cairns City Accommodation Pick Up.


Contact info

4.8

Excellent

TrustScore 5 out of 5

42 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Highly Recommend this local company…

Highly Recommend this local company Staff are very helpful. Even offered to pick up and drop off to our accommodation. The young lady that had taken our booking and even dropped me back accommodation was fantastic. Thank you

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Staff are very helpful. Went over and beyond to ensure we had transport at an extremely busy time. Thankyou.

January 1, 2019
Unprompted review
Rated 1 out of 5 stars

incorrect information displayed on website

The car availability were displayed on the website and yet not available when I called the rental company. The contact person said, that they need one day to confirm which is understandable but he said those cars are long gone. Then why is it still displayed? Isn't it a falls advertising of something which is not available. The database on the website should be updated at least in 24 hours , isn't it ?

December 23, 2018
Unprompted review
Mini Car Rentals logo

Reply from Mini Car Rentals

Hello Customer, we appreciate your concern. Please understand that online reservations have a confirmation time of 24 hours due to the process involved. If you call us directly we are able to tell you the most accurate availability. We only have a certain allocation of vehicles for online to avoid any double bookings. Thanks for understanding. From the team at Mini Car Rentals.

Rated 5 out of 5 stars

Excellent service

Excellent service, very friendly and helpful. Very good value for money. New car which was very clean.

November 20, 2018
Unprompted review
Rated 5 out of 5 stars

Darwin visitors

Mini car rentals Cairns provided us with excellent service from the outset. Friendly phone manner in response to our initial inquiry, very competitive rates, quality vehicle, and lifts to and from our accommodation (in the Mercedes no less!). Pleased to be supporting a local small business. We will definitely seek your services again when we are next visiting our friends in Misssion Beach. We may even treat ourselves to a trike ride up the coast. An excellent family-run business. Thank you all.

October 17, 2018
Unprompted review
Rated 5 out of 5 stars

Have used this company for many years…

Have used this company for many years during my annual trip to Cairns.
The personnel are always genuinely friendly and helpful and interested in fulfilling one's requirements. They are punctual, thorough and provide excellent support should there be any issues.
The cars are modern and well-maintained.
I would happily commend them to others.

July 18, 2018
Unprompted review
Rated 5 out of 5 stars

Great start to the trip

Initially we tried to hire a car at East Coast car hire, right next door as that was where our in laws had prebooked a car.
Immediately clear that there was a high volume of people waiting for their booking also. We stood in line for 40 minutes and finally reached the counter. Much to our disappointment we were informed that we were not able to get a vehicle as we had not prebooked.
Feeling frustrated for standing in line all that time with no result was disappointing. So we went next door.
Immediately greeted by a lovely lady who offered her assistance. We explained we had just been next door to no avail.
Well not only did we receive a vehicle to rent which was cheaper than next door, we received a warm welcome to Cairns and some local info on things to see and do. The Hyundai Accent Sport was a dream to drive on those crazy winding roads, and surprisingly spacious with two kids in the back.
I reside in Perth WA and have not received customer service like that in a long time. It was truly refreshing and was a great start to the trip.

July 17, 2018
Unprompted review
Rated 5 out of 5 stars

Really good to deal with

Really good to deal with
- Very willing to facilitate the rental with a pickup an drop off service.
- Car was good for purpose and rate competitive
- Pleasant people to deal with

July 11, 2018
Unprompted review
Rated 5 out of 5 stars

We were stuck in Cairns as Mum was in…

We were stuck in Cairns as Mum was in ICU after a disastrous start to our holiday. The staff at Mini Car rentals were so incredibly helpful I that we had no idea how long we would be there, and I was quite stressed. I would thoroughly recommend them to everyone. Thanks for making our experience just that little bit easier.

July 11, 2018
Unprompted review

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