Mini Car Rentals Reviews 

43
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Mini car rentals Cairns provided us with excellent service from the outset. Friendly phone manner in response to our initial inquiry, very competitive rates, quality vehicle, and lifts to and from our... See more

Rated 5 out of 5 stars

We were stuck in Cairns as Mum was in ICU after a disastrous start to our holiday. The staff at Mini Car rentals were so incredibly helpful I that we had no idea how long we would be there, and I was... See more

Rated 5 out of 5 stars

Have used this company for many years during my annual trip to Cairns. The personnel are always genuinely friendly and helpful and interested in fulfilling one's requirements. They are punctual, t... See more

Rated 5 out of 5 stars

1st Class Service Car broke down during an IronMan competition. No cars from other companies, but Mini Car Rentals were able to help out. What's more after returning the car, they drove us home.

Company replied

Company details

  1. Car Rental Agency
  2. Bicycle Rental Service
  3. Car Leasing Service
  4. Tour Agency
  5. Tourist Information Center

Written by the company

Cairns Tourism Industry Award Winning Service. Local Family Owned Business since 1980 servicing Cairns & Far North Queensland. Best Value for Money Cairns Car Rental Rates. Free Cairns Airport and Cairns City Accommodation Pick Up.


Contact info

4.8

Excellent

TrustScore 5 out of 5

43 reviews

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1-star

No recent history of asking for reviews

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4.8

All reviews

(43)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Local company

Local company, family owned. Good vehicle and experience. Highly recommended.

July 10, 2018
Unprompted review
Rated 5 out of 5 stars

Thanks for your heads up re “ turtles “

July 10, 2018
Unprompted review
Mini Car Rentals logo

Reply from Mini Car Rentals

Thanks Smith family for the great review. Hope you enjoyed the turtle spotting! Hope to see you again in the near future. From the team at Mini Car Rentals.

Rated 5 out of 5 stars

1st Class Service

1st Class Service
Car broke down during an IronMan competition. No cars from other companies, but Mini Car Rentals were able to help out.
What's more after returning the car, they drove us home.

July 10, 2018
Unprompted review
Mini Car Rentals logo

Reply from Mini Car Rentals

Thanks Ruth Wood for the 5 star review. We were glad to be of help in your time of need! Cheers. Hope to see you again in the near future. From the team at Mini Car Rentals.

Rated 5 out of 5 stars

Fast and professional staff

Fast and professional staff. Excellent car hired.

July 10, 2018
Unprompted review
Mini Car Rentals logo

Reply from Mini Car Rentals

Thanks Lambert family for the kind review. Great to hear the service was of a high standard! Hope to see you again in the near future. From the team at Mini Car Rentals.

Rated 4 out of 5 stars

A little slow in handling booking

A little slow in handling booking - otherwise, great service.

July 10, 2018
Unprompted review
Mini Car Rentals logo

Reply from Mini Car Rentals

Thanks Taylor for the review. We appreciate the feedback. Apologies for the speed of handling the booking we may have been busy at the time. Overall we are please we were able to maintain the great service. Thanks from the team at Mini Car Rentals.

Rated 5 out of 5 stars

Great overall experience

Great overall experience! I decided to rent a car at the last minute. The hotel called Mini for me and arrangements were made for less than an hour later. I was picked up at the hotel and driven back to the office to fill out the paperwork. Took about 10 minutes tops and I was on my way! And it should also be noted they were cheaper than the competition!

July 10, 2018
Unprompted review
Rated 5 out of 5 stars

Exceptional

Exceptional, very friendly service. Great prices.

July 10, 2018
Unprompted review
Mini Car Rentals logo

Reply from Mini Car Rentals

Thanks Denis for the exceptional feedback. We appreciate the 5 star review. We are glad you had a great experience with our service.

Rated 4 out of 5 stars

Very Good Value for Money

fairly easy process, great choice and reasonable prices.

July 9, 2018
Unprompted review
Mini Car Rentals logo

Reply from Mini Car Rentals

We are glad you had a great experience with our service. Thanks for the great review.

Rated 5 out of 5 stars

Awesome service

June 25, 2018
Unprompted review
Mini Car Rentals logo

Reply from Mini Car Rentals

Thank you Roger for the excellent review. We appreciate your kind words. Thanks for being an awesome customer.

Rated 5 out of 5 stars

Sometimes its meant to be.

Wasn't directed to use when disembarking from cruise ship but stumbled upon next door to the one we were told to use. Found the lady in charge to be very courteous and very helpful. Very good hire rates and would use again if in town.

June 19, 2018
Unprompted review
Mini Car Rentals logo

Reply from Mini Car Rentals

We are glad that you managed to find our business. We can actually come and pick customers off cruise ships at the Cairns cruise liner terminal for future reference! Thanks for being great customers. Hope to see you again soon.

Rated 5 out of 5 stars

very friendly and helpful

June 18, 2018
Unprompted review
Mini Car Rentals logo

Reply from Mini Car Rentals

Thanks Victor for the five star review. Thanks for being an excellent customer. Glad we could help. Hope to see you again in the future.

Rated 5 out of 5 stars

Business like

Business like, but also very friendly.

June 18, 2018
Unprompted review
Mini Car Rentals logo

Reply from Mini Car Rentals

Thanks for the great review. Thanks for doing business with us. Cheers for being a great customer.

Rated 5 out of 5 stars

Very happy with everything

Very happy with everything. Thank you!

June 17, 2018
Unprompted review
Mini Car Rentals logo

Reply from Mini Car Rentals

Thanks Stamatis family. We are glad you were happy with our service. Thanks for the great feedback!

Rated 5 out of 5 stars

Great car

Great car, immaculately prepared, good tip in cheap fuel, smooth deal

June 17, 2018
Unprompted review
Mini Car Rentals logo

Reply from Mini Car Rentals

Thank you for the great star review. We aim for our vehicles to have great presentation for your customers. Most of our vehicles are economical with petrol. We appreciate your great feedback! Thanks and hope to see you again in the future.

Rated 5 out of 5 stars

Great service.

June 17, 2018
Unprompted review
Mini Car Rentals logo

Reply from Mini Car Rentals

Thank you for the awesome review and feedback! We are glad you enjoyed our service! Hope to see you again one day. We will look after you.

Rated 5 out of 5 stars

We are very happy with the friendly and…

We are very happy with the friendly and honest approach shown by the staff. Thank you

June 17, 2018
Unprompted review
Mini Car Rentals logo

Reply from Mini Car Rentals

We appreciate your honest review. Thank you for the great feedback. We aim to be upfront with our customers as much as possible. We appreciate you being fantastic customers. Hope to see you again soon. :)

Rated 5 out of 5 stars

The customer service was fantastic

The customer service was fantastic. Very friendly and very flexible

June 17, 2018
Unprompted review
Mini Car Rentals logo

Reply from Mini Car Rentals

Thank you Daniel for your kind review. We are glad you were happy with our personalised service. We try to be as flexible with our customers as possible to ensure to meet your travel needs and expectations. We hope to see you in the future. Cheers for being fantastic customers!

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