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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, most reviewers were let down by their experience overall. Many people feel the games are unfair and not balanced, frequently matching them against cheaters or bots, making fair play challenging. Customers often report unresponsive and unhelpful support, receiving automated responses and feeling their issues are not addressed. The user experience is frustrating due to constant ads, pop-ups, game crashes, and loading difficulties. In-game purchases are also seen as expensive and useless, with some feeling that the value is not commensurate with the cost. However, some customers mentioned having played the games for many years, indicating a past enjoyment or significant time investment.

What people talk about most

Product

Customers had negative experiences with the product, frequently describing it as unfair, a "pay to win" game,... See more

Application

Reviewers express strong dissatisfaction with the app, with many feeling exploited and advising others not to... See more

User experience

Reviewers highlight negative aspects of user experience, with many finding the game frustrating and a waste... See more

Price

Users describe negative interactions with price, with many reviewers feeling that the company's practices are... See more

Customer service

Consumers find customer service to be negative, with many expressing frustration over a lack of human... See more

Reviews shaping this summary

Rated 1 out of 5 stars

What a joke of a "company". Basically all of the games are rigged, full of hackers and littered with p2w yet the company does nothing to fix these issues and even goes out of there way to delete any s... See more

Rated 1 out of 5 stars

Terrible.Started ok many years ago but now so many robot players and players using hacks to win it's no longer fun you just get ripped off.Miniclip know this and don't do anything,when a player hits a... See more

Rated 1 out of 5 stars

The people at Miniclip are absolutely dirtbags. They will not answer any requests to look into their game and the problem with cheaters. They will not look into any issues with how unfairly the algo... See more

Rated 1 out of 5 stars

They keep allowing cheaters to run rampant in 8 ball pool. Legal action needs to be taken against this company for stealing from their customers. If they refuse to address this problem which they have... See more


Company details

  1. Gaming service Provider
  2. Betting Agency
  3. Game Store
  4. Video Game Store

Information provided by various external sources

Play Free Online Games, sports games, massive multiplayer games, action games, puzzle games, flash games and more


Contact info

1.2

Bad

TrustScore 1 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.2

All reviews

(1,278)

109 reviews in the last 12 months

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Rated 1 out of 5 stars

Miniclip is ridiculous to sell for…

Miniclip is ridiculous to sell for money what cheaters get for free by winning with a single shot. Its ridiculous that miniclip doesnt care but still advertises her thousands of users. Its ridiculous that support is non existant. i have a been playing 8ball for ever and now the cheating one shot ruins all the experience. 8/10 opponents are having an aimbot. F u miniclip

June 9, 2024
Unprompted review
Rated 1 out of 5 stars

Show no bias

3 straight times my opponent didn't hit rail and I didn't get ball in hand thus losing. When I do it, opponent gets ball in hand every time. Happens a lot! Also, just made my shot without scratching and gave gave opponent the shot. Just played 5 straight games without getting the break. I'M DONE!!!

June 12, 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible game

Absolutely terrible game. Do NOT buy anything from this company until they sort there crap out,which they won't. They don't give a monkeys about you. You'll gradually build up a few coins to make you buy things then anything from 100k upwards you'll just encounter a bot or hacker that just takes all your coins. Stupid automated replys from customer service that you won't get refunded. Uninstall and look elsewhere for a game

June 9, 2024
Unprompted review
Rated 2 out of 5 stars

Cheap game!!

When I try and get the lousy 75 coins it boots me off.Then when I come back it says no videos available..game is CHEAP!!! TIRED OF PLAYING BOTS!! THETE ARE ALOT OF OTHER POOL GAMES

June 5, 2024
Unprompted review
Rated 1 out of 5 stars

8 ball pool - This game is garbage

This game is garbage.
No matter how good you get, whatever your skill level, if the game dictates you’re losing, then you’re losing - either by some extremely unlikely in off, snookering yourself or even just running the cue ball into the only place on the table where you can possibly lose.
Garbage, pure garbage.

May 26, 2024
Unprompted review
Rated 1 out of 5 stars

When u play against those that dmash…

When u play against those that smash the balls in randomly and get in every shot in one instance the shot on the black was impossible and they still got it in u know it's hacked and if u have to cheat to win there's no point in playing

May 25, 2024
Unprompted review
Rated 1 out of 5 stars

Tufail Doon below from Pakistan is a…

Tufail Doon below from Pakistan is a cheat his country is this worst as well as Indonesians, and the Turkish another thing that grinds my gears is have children playing there should be an app for children and adults separate.

May 23, 2024
Unprompted review
Rated 1 out of 5 stars

clown service

Often things go wrong. Either a game change causes a glitch or you run into cheats that hack your game. Either way the management of 8ballpool is very poor to the point that your dealing with clowns that won't resolve anything at all. Not worth complaining and possibly not worth playing.

May 18, 2024
Unprompted review
Rated 1 out of 5 stars

Title: Inadequate Customer Support and Repeated Issues with Leaderboards

The reason why I rated this customer support so poorly is because it only sends automated messages; it's like a dumb bot. In my first email, I already stated the three reasons they keep sending me, but it seems to be ignored. I have informed them that I play on my account where it was created, and I also face different opponents every day, so there's no reason my winnings shouldn't be counted in the leaderboards. Most importantly, I don't use any exploits to gain an advantage in the leaderboards. Yet, after sending them evidence contradicting their three possible reasons why my leaderboards aren't counting my winnings, they still sent me those same three possible reasons again. It seems that they don't really read my messages; this is the worst customer support experience I've had.

May 13, 2024
Unprompted review
Rated 1 out of 5 stars

Started playing

Started playing, stopped after day 2. Zero point playing this game. You'll be paired with people that are level 80 - 150. 9 times out of 10 they clear the table either from the break of the turn after the break. Impossible to win. Joke of a game.

May 10, 2024
Unprompted review
Rated 1 out of 5 stars

Company should be shut down

Company should be shut down. I have played for about 6 years. I refuse to buy anything. I did purchase before the cheaters moved in. I like the game, but not the cheating. I have adapted to their bs. I keep myself at a lower level to minimize cheaters. I have amassed over 12 billion in coins by playing Miami 9 ball.

May 3, 2024
Unprompted review
Rated 1 out of 5 stars

Worst Experience ever

Miniclip's gaming experience has been severely compromised by the prevalence of hackers and cheaters. 😡 This unethical practice not only undermines fair play but also generates revenue for Miniclip through the sale of hacks to players. 💰 As a professional in the gaming industry, I strongly recommend a thorough investigation into Miniclip's practices and the implementation of strict measures to combat hacking and cheating. 👮‍♂️ If necessary, a ban on Miniclip's games should be considered to protect the integrity of the gaming ecosystem and ensure a positive experience for all players. 👍

April 30, 2024
Unprompted review
Rated 1 out of 5 stars

8 Ball Pool Sham

Before you even download this 8 Ball Pool game, I hope you read this and every review on here. You'll find a pattern. If you try to play without paying, you'll be so hooked that you'll set up an account. Then, the programmers flip the script on you and you can't win a game until you pay more. They let you advance at first but you'll find your bank drained with no hope but to buy in. I had amassed 80+ million after paying $75 to buy my piggy bank and winning a ton of games. Next time I log in, every game wasn't just ran on me but blatantly so with impossible 2, 3, and 4 rail bank shots. To the tune of 78 million dollars over 40 games in a row or something. DO NOT WASTE YOUR TIME AND HOPEFULLY MONEY TO THESE CRIMINALS!

April 28, 2024
Unprompted review
Rated 1 out of 5 stars

This is the worst most manipulated game…

This is the worst most manipulated game I have played,
It is hard to believe how contrived the game writers have made this game, not an ounce of skill, just premeditated control of the outcomes, have never seen anything so annoying 🤯🤯

April 23, 2024
Unprompted review
Rated 1 out of 5 stars

I wish this game would be fair

I wish this game would be fair. Win 8 in a row then lose 15 in a row. My opponent breaks drops a ball and continues to run the table and win. I break nothing drops my opponent clears the table. I complain but miniclip does nothing. Maybe if everyone stopped spending money with them they would fix it. The hackers I believe come from miniclip themselves. I've played 2 in the same week more than once.

April 21, 2024
Unprompted review

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