MiniFridge.co.uk Reviews 

241
•
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Ordered a Coca Cola fridge as a present only because they advise quick 2 to 3 day delivery 7 days later fridge received only after emailing daily for an update ,after sales are useless would not use... See more

Rated 1 out of 5 stars

Non-existent after sales coupled with poor logistics sums this company up for me. No-one seems to want to take responsibility of orders, I had to chase them after my next day delivery service failed t... See more

Rated 1 out of 5 stars

No trust in this company. Bought online with next day delivery, received e-mail confirmation and money taken immediately. After 2 days nothing arrived - called and they didn't have my order. Eventua... See more

Rated 5 out of 5 stars

Purchased a great piece of kit(mini ice machine) .Sadly developed a fault and this is when you fear you may get fobbed off. Nothing of the sort dealt with Ellis from after sales , efficient, courteous... See more

Company replied

Company details

  1. Appliance Store

Information provided by various external sources

If you are looking for a small fridge to keep your drinks cool, or a fun gadget for your kitchen, or even if you need a commercial cooling product like a wine cooler, then MiniFridge.co.uk has exactly what you need. As well as being the UK's leading website for mini fridges, we have a wide range of other products for sale - and all at great prices.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

241 reviews

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2.4

All reviews

(241)

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Rated 5 out of 5 stars

“ Excellent help and service

“ Excellent help and service, thank you. Product entirely satisfactory. "

August 8, 2020
Unprompted review
MiniFridge.co.uk logo

Reply from MiniFridge.co.uk

Hi Maurice,

We are so pleased to hear you are happy with the service and product you received. Thank you so much for your valued review!

Rated 5 out of 5 stars

Great coolbox

“Not yet used it in a camping environment, but on receipt immediately plugged it in at 22.5 deg ambient and within 3 hours it was down to 5 deg. Will be fully testing it in a few days time down in Italy. Happy to report back later.... "

July 17, 2020
Unprompted review
Rated 1 out of 5 stars

FAKE REVIEWS CONFIRMED!

No point in reading product reviews on their website. I just bought a mini fridge for £69 (down from over £100) after reading the reviews saying how amazing the fridge was for silence, cold temp etc. Many great reviews on the product page. It wasn't until a few days later, I was showing a friend and looking at their other products I started reading reviews of another, different, mini fridge, EXACT SAME REVIEWS, WORD FOR WORD. Same names etc. I emailed them about this and was told (and this is a direct copy and paste from their reply); "The reviews on our website are reviews on all our products. We do not have a certain reviews for certain products". However the product pages look like the reviews are for the specific items. So any time you read reviews they're probably for a much better, higher priced item. Not the one they're under! I googled the product I ordered, it's nothing like the reviews it's much louder etc and not as cooler. I've requested a refund immediately, which they offered straight away. I had good speedy communication I'll give them that. But how deceptive with the reviews!! Beware. Google reviews from other websites for their products.

July 14, 2020
Unprompted review
Rated 1 out of 5 stars

Not Next Day Delivery !!

Ordered a small fridge, was told it was dispatched and would be delivered next day. Two days later not yet delivered. Impossible to speak to someone.
Just another company hiding their terrible customer care behind Covid 19.

July 7, 2020
Unprompted review
MiniFridge.co.uk logo

Reply from MiniFridge.co.uk

We are sorry you felt the need to review us in this way. You order was placed 05 Jul 2020 20:53 Which is a Sunday. As stated on the Website orders are deliverd next day when placed before 2pm on Monday- Friday. Your order was dispatched yesterday and should be with you today. If the order has not arived by 7pm today please contact us directly at help@sixty.co.uk tomorrow and we can address this further for you.

Rated 1 out of 5 stars

Don't buy from here after sales is appalling

I purchased a minifridge iceq22 and only had it for just over 3 weeks,then it stopped getting cold,if you need customer service help then you are in trouble,they said that a courierwould turn up on the Monday and they never bothered to turn up,when ever you email customer service they as you questions that you've already answered we had exchanged 11 emails and i was still no further forward for a collection date for the courier.
They then stop responding to your emails and when you ask for a manergers email address to make an official complaint guess what? No reply, I have now been told that my fridge was faulty like i told them and they will send a replacement but they are out of stock and this will take a few weeks. so if your looking for a reliable fridge and good aftersales don't bother using this company it's shocking.

July 3, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

The website is easy to use and my order was dispatched quickly. I received regular updates about delivery times etc. The fridge was well packaged - the box slid easily over the top, leaving the fridge sitting on a base which I could then slide away. There wasn’t lots of unnecessary inside packaging either, making it fairly eco-friendly. Overall, I am very satisfied with the experience; and I would be happy to use this company again and recommend it to others.

July 2, 2020
Unprompted review
Rated 5 out of 5 stars

ICE-Q MINI FRIDGE

The ice-Q mini fridge is what we expected it to be. We have only just received it and have not tried it yet. Delivery was very quick and we were informed when the fridge would be delivered and it was!

June 29, 2020
Unprompted review
Rated 5 out of 5 stars

Originally rang and spoke with customer…

Originally rang and spoke with customer service, very helpful. Then ordered fridge from website on Sunday evening, delivered Tuesday morning. Site extremely easy to use, fridge is excellent and great value for money.

Highly recommended

"

June 25, 2020
Unprompted review
Rated 5 out of 5 stars

I recently bought an electric cool box…

I recently bought an electric cool box from MiniFridge and I am very pleased with their service. It arrived the next day as stated and was a very competitive price. I would definitely use them again with no hesitation.

June 25, 2020
Unprompted review

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