MiniFridge.co.uk Reviews 

241
•
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Ordered a Coca Cola fridge as a present only because they advise quick 2 to 3 day delivery 7 days later fridge received only after emailing daily for an update ,after sales are useless would not use... See more

Rated 1 out of 5 stars

Non-existent after sales coupled with poor logistics sums this company up for me. No-one seems to want to take responsibility of orders, I had to chase them after my next day delivery service failed t... See more

Rated 1 out of 5 stars

No trust in this company. Bought online with next day delivery, received e-mail confirmation and money taken immediately. After 2 days nothing arrived - called and they didn't have my order. Eventua... See more

Rated 5 out of 5 stars

Purchased a great piece of kit(mini ice machine) .Sadly developed a fault and this is when you fear you may get fobbed off. Nothing of the sort dealt with Ellis from after sales , efficient, courteous... See more

Company replied

Company details

  1. Appliance Store

Information provided by various external sources

If you are looking for a small fridge to keep your drinks cool, or a fun gadget for your kitchen, or even if you need a commercial cooling product like a wine cooler, then MiniFridge.co.uk has exactly what you need. As well as being the UK's leading website for mini fridges, we have a wide range of other products for sale - and all at great prices.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

241 reviews

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2.4

All reviews

(241)

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Rated 1 out of 5 stars

be warned!!!

Sent me someone's used, dirty return. Suggested I should pay for to send it back to them, but thankfully I paid via PayPal so a courier was sent to collect.
No customer service, or apologies from the company.
Dreadful company, please do not buy from them, just incase this happens to you too.

May 2, 2020
Unprompted review
MiniFridge.co.uk logo

Reply from MiniFridge.co.uk

Hi Lucy,
I am so sorry to hear this.
Please can you email us at help@sixty.co.uk, along with images of the product you have received and your order number so we can investigate further into your review.
Kind regards,
Sixty Stores

Rated 5 out of 5 stars

The fridge was easy to order

The fridge was easy to order, delivery was swift and in spite of the current difficulties arrived on the promised day without issue. The product is as described and meets all expectations.

April 30, 2020
Unprompted review
Rated 5 out of 5 stars

Professional

Professional

From putting my order in I was kept informed throughout all stages and received on time if your looking for a refrigerator this is the company to come to THANK YOU Steve

April 28, 2020
Unprompted review
Rated 4 out of 5 stars

Great first time experience with this company

Very prompt delivery. Great item that suited our space perfectly. Great (as opposed to excellent) rating based on some cosmetic damage to the door. Excellent customer service however, when the damage was reported. A replacement part was requested but due to unavailabilty of the part, a full exchange was offered. As we needed to use the unit immediately, that wasn't suitable for us, therefore the company quickly refunded a small part of the cost as a gesture of good will. Great service and would highly recommend this courteous and rapidly responsive company

April 16, 2020
Unprompted review
Rated 5 out of 5 stars

Easy to order and quick delivery

Easy to order from the website and arrived next day. Very impressed with this considering the current world situation. It was also very handy as purchased for an early birthday present for recipient to use now due to current situation, ready in case of self-isolation needed within household of 5.

April 7, 2020
Unprompted review
Rated 5 out of 5 stars

Purchase and delivery of freezer

1. First rate dealing on telephone
2. Delivery as promised
3. Excellent packing
4. Most important, the delivery man was very aware of our age..84/88 years and was very careful, first class
5. Off course the freezer was well packed, instructions clear, up and on test within an hour.
Can’t say better than that
Sam Copnell

March 25, 2020
Unprompted review
Rated 5 out of 5 stars

Mini 'fridge

“Excellent delivery service (next day) and a very good little 'fridge. I'm using it for fishing bait (my wife objects to maggots in the 'fridge :-( I can't think why). "

March 2, 2020
Unprompted review
Rated 1 out of 5 stars

A non-working product and awful after-sales care

A non-working product and truly shocking after-sales support. I would avoid these guys.

I bought what was advertised as a 3-way absorption fridge (12v/240v/gas). During the process of installing it in my van, it came to light that the fridge wasn't able to run on 12v electricity at all - and so was useless in my vehicle. It runs fine on 240v and gas.

I called the after sales care many times and got no answer. Same story for emails to their email address. Eventually I managed to speak to someone called Sonia who confirmed the model of fridge I had bought was misadvertised and didn't run on 12v at all! I then said I wanted to send it back at which time the line mysteriously cut out.

After a load more unanswered calls, I finally managed to speak to someone called Max who said there had never been an issue with these fridges and accused me of either installing it incorrectly or breaking it. When I told him his colleague Sonia had already admitted there was a problem with the unit - and that business to consumer sales in the UK are covered by legislation requiring products to be as advertised and of a reasonable quality for such a product, he hung up.

Avoid.

January 27, 2020
Unprompted review

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