Minko's Macs - Shoreditch Reviews 15

TrustScore 4.5 out of 5

4.5

Spelman Street 16, E1 5LQ London, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I had a very positive experience with Minko’s Macs after collecting a free Apple iMac (2009) that had been advertised on Gumtree for spares, repair or testing. The description was accurate, comm... See more

Rated 5 out of 5 stars

Quick and easy coms, I actually met with Minko himself and he gave me a diagnostic on my MacBook Pro . It was sorted the next day pretty much and they recommended some extra upgrades for prevention an... See more

Rated 5 out of 5 stars

I had a problem with my computer. A friend suggested I used Minko’s Macs as he had used them to repair his computer. Well, they took my computer in straight away diagnosed in two days, phoned to let... See more

Rated 5 out of 5 stars

The service was very attentive. Was able to contact them easily for any issues with my repair.


Company details

  1. Computer Store
  2. Computer Accessories Store
  3. Computer Repair Service

Written by the company

Apple Mac and PC Repair and IT Services for East and Central London


Contact info

  • Spelman Street 16, E1 5LQ, London, England, United Kingdom

  • 02088088333

4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with Minko’s Macs after collecting a free Apple iMac (2009) that had been advertised on Gumtree for spares, repair or testing.

The description was accurate, communication was clear, and the collection process was easy. As someone who enjoys repairing and extending the life of older Apple hardware, I really appreciated their willingness to pass the machine on rather than dispose of it.

A genuine business that values reuse and good customer service. I’d happily recommend them and would use them again.

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great seller to deal with

Great seller to deal with! They offer free Mac laptops and also trade in old Macs, which is really helpful and convenient. Communication was clear, the process was smooth, and everything was handled professionally. A good option if you’re looking to recycle, upgrade, or get affordable tech. Highly recommended!

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Minko’s Macs pleasing computer repair experience

I had a problem with my computer. A friend suggested I used Minko’s Macs as he had used them to repair his computer. Well, they took my computer in straight away diagnosed in two days, phoned to let me know that a part needed exchanging and they could have it ready for the next day if I was ready to proceed with the repair.
I was. The service was excellent, the staff were helpful and courteous. Overall a totally pleasing experience.

March 8, 2026
Unprompted review
Rated 5 out of 5 stars

Quick and easy

Quick and easy coms, I actually met with Minko himself and he gave me a diagnostic on my MacBook Pro . It was sorted the next day pretty much and they recommended some extra upgrades for prevention and improvement and I opted for them to be done and that was done pretty much another day on. Perfect for me as I needed my Mac sorted asap ! 5 stars !

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

I took my Mac book air laptop to…

I took my Mac book air laptop to Minko’s Macs and I’m very happy with the service . Quick communication , a smooth process and very professional . Would recommend

September 15, 2025
Unprompted review
Rated 1 out of 5 stars

Absoloute crap

Absoloute crap, bought a mac for music production with a upgrade to 500g harddrive. Half the programs dont work! Computer cant even handle logic pro x with 4 channels open. Harddrive says that there is only 60g free. People in the shop didnt give a toss once they has my money. Dont waste your time or money with these rip off merchants

February 15, 2020
Unprompted review
Minko's Macs - Shoreditch logo

Reply from Minko's Macs - Shoreditch

Dear Ebro,

Thank you for taking the time to share your feedback. At Minko's Macs Limited, we strive to deliver the highest quality products and services, and we regret to hear that your experience did not meet your expectations.

We understand your frustration regarding the software issues you are experiencing with your Mac. As a computer reseller and repair service, we focus on ensuring the hardware is in good working order. However, we do not own or provide support for third-party software such as Logic Pro X, which seems to be the source of your issues. This is clearly stated in our terms and conditions.

While we can offer general advice on what hardware may better support certain software, the best course of action would be to utilise the support provided by your software provider. They will have the specific expertise to assist you in optimizing the software's performance.

Regarding the hard drive issue, it's important to note that the installed software, operating system, and any additional files or programs you might have added will occupy some of the storage space on your hard drive. However, if you believe there is a significant discrepancy, we'd be more than willing to look into this for you.

As for your comments about our staff, we're deeply concerned to hear that you felt uncared for after your purchase. This is not reflective of the service we aim to provide. If you have any further issues, please don't hesitate to reach out to us so we can rectify this.

I'd also like to mention that customer reviews play a crucial role in helping us understand where we can improve. We appreciate all feedback, and while it's disheartening to see only negative reviews from a customer, we hope you understand that we take them seriously and will always aim to resolve any issues brought to our attention.

Thank you again for your feedback, and I hope we can assist you in resolving these issues promptly.

Kind Regards,
Daryl Morgan
Director
Minko's Macs Limited

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