My Mac Mini repair at Minko’s Camden was smooth in that the staff member did exactly what he said he’d do, at the time he said he’d do it. He was friendly and professional. Mac repairs are, sadly, exp... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
⭐️⭐️⭐️⭐️⭐️ I took my iMac to Minko’s Macs in Lewisham for a hard drive replacement and a full clean-up service. They were very reliable, professional, and extremely helpful throughout the whole proce... See more
I love this company - they're on a mission to keep old macs out of the landfill. Worked for me. I took my old 2012 Macbook Pro as an urgent repair - knocked a full glass of non-alcoholic beer over t... See more
Quick and easy coms, I actually met with Minko himself and he gave me a diagnostic on my MacBook Pro . It was sorted the next day pretty much and they recommended some extra upgrades for prevention an... See more
Company details
Written by the company
Minko’s Macs is an independent Apple Mac specialist with London branches in Camden, Lewisham, Shoreditch and Wimbledon. We buy, sell, repair, exchange and maintain pre-owned Apple Mac computers, including MacBook, MacBook Pro, MacBook Air, iMac, Mac mini and other Apple devices. With over 10 years’ experience, we provide competitive prices, quality refurbished Apple Macs and professional support for personal, creative and business customers. Our technicians offer Apple Mac repairs, diagnostics, upgrades, macOS updates and restores, data transfer, remote support, business consultancy, Apple accessories, Mac rentals and device buy-back services. We pride ourselves on quality, customer care, innovation, respect and efficiency. Customers can visit our stores, collect in person or use our UK delivery service. Opening hours: Monday to Saturday, 10am–7pm. Camden: 5 Ferdinand Street, London, NW1 8ES – 0208 127 3730 Lewisham: 9 Manor Park Parade, Lee High Road, London, SE13 5PB – 0208 852 1961 Shoreditch: 16 Spelman Street, London, E1 5LQ – 0208 808 8333 [Appointment Only] Wimbledon: 104 Kingston Road, London, SW19 1LX – 0208 542 8635 [Appointment Only] For sales, repairs, buy-backs, trade-ins or general enquiries, contact [info@minkosmacs.com](mailto:info@minkosmacs.com).
Contact info
Ferdinand Street 5, NW1 8ES, London, United Kingdom
- 07544 323279
- info@minkosmacs.com
- www.minkosmacs.com
4.7
Excellent
329 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 16% of negative reviews
Typically replies within 24 hours
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Good communication
Good communication, fast service, fixed a second problem they didn't see the first time for no further charge. Thank you :)
December 19, 2024
Unprompted review
Amazing experience - a lot of money saved!
Amazing experience, was able to call on a Sunday afternoon and drop off my laptop an hour later. Specialist was able to determine the issue over the phone and confirmed in store. Communication was quick on the confirmed issue and cost required. Had it fixed a few days later. Entire process was no more than 5 days and that includes ordering parts.
Best part is that I saved over £500 going with Minko Mac’s vs buying a 2nd hand laptop.
Would definitely recommend!
December 13, 2024
Unprompted review
Great experience
Great experience! I can see why the reviews were so good!
November 29, 2024
Unprompted review
Great service and Price!
Great service and price on a complete motherboard replacement
November 25, 2024
Unprompted review
Had an excellent experience at Lewisham…
Had an excellent experience at Lewisham shop… good price and service. Second time of using this branch.
November 9, 2024
Unprompted review
Highly recommend!
Super quick service repairing my MacBook and kept me updated throughout the process. Would highly recommend for anyone looking for a trustworthy and fast repair service!
October 30, 2024
Unprompted review
Just got my new Macbook M1 Pro from…
Just got my new Macbook M1 Pro from Minko’s Macs, and I’m grateful! The team knows their stuff and took the time to walk me through everything, which made a huge difference. Big respect to David and Minko himself. They also threw in some bonuses that I wasn’t expecting. If you’re looking to get a Mac and want solid support along the way, I definitely recommend checking them out. Love!
October 29, 2024
Unprompted review
Really helpful
Really helpful , knowledge and polite and not expensive
October 24, 2024
Unprompted review
MacBook Air screen repair
MacBook Air screen repair.
Great service and quick turnaround! Thanks!
October 24, 2024
Unprompted review
brilliant service
brilliant service , polite , helpful and efficient
October 21, 2024
Unprompted review
Minko was very Fast service same day…
Minko was very Fast service same day when we was told we had to pay for a an expensive repair elsewhere
October 21, 2024
Unprompted review
Appalling customer service
Appalling customer service. I went in the shop to discuss repairs on the computer they sold me that didn't last nearly as long as they predicted. The one man in the shop completely ignored me. No eye contact, no greeting, no 'I'll be with you soon.' He chatted and laughed with someone through the laptop I suppose he was trying to fix but just ignored me. After 15 minutes waiting with no acknowledgement at all I looked up other Mac repairers and walked out. I don't think I've ever had worse service. I would give no stars if I could.
October 11, 2024
Unprompted review
Reply from Minko's Macs
Dear Meredith,
There was a customer with a baby in front of you in a Que however we thank you for your feedback.
We’re truly sorry to hear about your experience in our shop, and we take such matters seriously. We have reviewed our CCTV footage, and you were indeed in the shop at 15:41-15:42 on the 11th of October 2024, waiting behind another two customers which one was holding a new born baby who had an appointment. We do apologise if you felt overlooked during your visit. Our technician was fully engaged with the customers ahead of you which we viewed on CCTV, which may have led to the impression that you were being ignored. We strive to treat all our customers with respect and professionalism, ensuring everyone is attended to in an equally, fair and timely manner. Nobody takes priority over someone else in a Que in front of them at Minko’s Macs.
We would also like to remind our customers that all items purchased from us come with a warranty, and if a product exceeds this period, it has performed as guaranteed. For faster service, we recommend booking an appointment through our website or contacting us via email, and we will always do our best to assist you promptly.
Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future but we will be sticking to a fair and equal Que system.
Kind regards,
Daryl Morgan
Managing Director
Minko’s Macs Limited
Pleasure working with these guys
Pleasure working with these guys
September 21, 2024
Unprompted review
Great service.
August 8, 2024
Unprompted review
Recommend Minko Macs
Very pleased with my MacPro Trashcan.
I was cautious to buy refurbished but I'm so pleased with the quality and how easy it was to find the right Mac with Minko's. Also, would definitely recommend buying refurbished for those with a smaller budget! Alan is very knowledgeable and no job is to small. I shall be a customer for life with this company. 5*****
July 29, 2024
Unprompted review
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