Mint formations Reviews 607

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, efficiency, and professional approach, making the entire process smooth and stress-free. Many people highlight the exceptional customer service, noting quick response times and clear guidance, which contributes to a positive user experience. However, some people were dissatisfied with the customer support, mentioning slow replies and issues with renewing services. A few other people also felt that the company was unprofessional and incompetent in certain areas, leading to delays and unfulfilled obligations, particularly concerning international director identification and accountancy services.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, efficiency, and... See more

Service

Clients share positive opinions on service, frequently highlighting its efficiency, professionalism, and... See more

Customer service

People report positive experiences with customer service. Many customers praise the helpfulness and... See more

Response time

Reviewers express high satisfaction with response times, highlighting the promptness and efficiency of the... See more

User experience

Consumers find the user experience to be positive. Many reviewers describe the process as seamless, smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Highly recommended. Very helpful people, especially Ann and Peter. Super quick service. Answered all my phone calls and questions quickly. Having rang many formations company's not all answe... See more

Rated 5 out of 5 stars

Using Mint formation registration is really really superb. Price is reasonable. Refund due to my error was quick. The staff who attended with me in the person of Brandon and Carol were very su... See more

Rated 5 out of 5 stars

Mary Franklin and Jennifer Adams from mint Formations are fantastic. They are fast, efficient, easy to deal with and they get the job done as they assited with all our needs. We highly recommend them... See more

Rated 5 out of 5 stars

The whole process was seamless and very fast. I had no biometric passport and Peter Wilson from Mint Formations assisted me in getting the whole process completed asap. Got my personal code from Compa... See more


Company details

Written by the company

Want to register a company in the UK? Mint Formations help register limited, LLP and LBG companies for UK and non-UK citizens.


Contact info

4.8

Excellent

TrustScore 5 out of 5

607 reviews

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Replied to 60% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Absolutely Outstanding Service.

Absolutely Outstanding Service!

Mint Formations is hands down the best company formation service in the UK. I was blown away by how efficient and responsive the team was — I received support directly via WhatsApp from Carol and Mary, and my order was fully processed within just one hour!

Five stars honestly don’t do them justice. I highly recommend Mint Formations to anyone looking for a fast, friendly, and reliable setup experience. Truly appreciated — thank you so much!

April 7, 2025
Unprompted review
Rated 4 out of 5 stars

Fast and efficient

Mint Formations [Carol Watkins.] was totally onboard and attentive to every detail of my application. Communication was fast and efficient.
Would happily recommend this firm, as I would definitely use them again.

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

Overall

Overall, it was a great experience working with Mint Formation. Carol Watkins was really helpful and supportive, we are truly grateful to her responsiveness and attention to our requests.

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

Fast and easy

I recommend Mint Formations. Carol Watkins was very helpful and fast in all aspects needed to create a company.

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

I wanted to set up a new company to pay for my old age and give me something to do.

I wanted to set up a new company to take me from House Husband to Pensioner. I have seen a lot about Google My Business being great for small businesses, so I wanted to use my old-world computer experience to get a promising start-up.

Here I am. I have lit the blue touch paper. Let's see where this company takes me.

I want to give a big shout-out to Carol Watkins, who helped me get all this set up and made it feel safe and easy.

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Slick process

Slick process, Ann Henderson in particular was very responsive on the follow-up queries. Mint made the set up of my company really easy.

March 31, 2025
Unprompted review
Rated 5 out of 5 stars

To get straight to the point

To get straight to the point: I am extremely pleased with the help Mint Formation has given me in setting up a new Ltd. My special thanks go to Ann Henderson who has successfully completed the process in a very professional manner and in a short time. I can - and will - say nothing other than that I can highly recommend Mint Formation and Ann.
To be continued!

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent turnaround time and…

Excellent turnaround time and contactable team to assist with the process. Seamless, compared to similar services I have used in the past. Support from Ann Henderson was very helpful indeed.

March 25, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid This Company – Unprofessional and Unreliable

I had been a loyal customer of this company for several years, but unfortunately, my experience ended on a very disappointing note.

After deciding not to renew their virtual address service for another year, I clearly informed them in advance and asked for cancellation. Despite this, they charged my account £70.80 without my consent. I immediately contacted them and sent proof of payment.

They later claimed that only £49.56 was charged and refunded — which is simply not true. My bank statement clearly shows that £70.80 was taken. To make things worse, I still haven’t received any refund at all, not even the partial amount they claim to have processed. It has been several days since their last message, and there has been no update or resolution.

Communication has been poor, and after years as a customer, I feel I’ve been treated with no respect or professionalism. I would not recommend this company to anyone.

March 24, 2025
Unprompted review
Mint formations logo

Reply from Mint formations

Hi Artur,

I apologize for any inconvenience this may have caused.

The case has already been escalated to the appropriate team, and it appears that a refund of £70.80 has been processed. A representative from our customer service team will be in touch with you shortly regarding this matter.

We sincerely appreciate your continued partnership and look forward to serving you in the future.

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