Mint formations Reviews 607

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, efficiency, and professional approach, making the entire process smooth and stress-free. Many people highlight the exceptional customer service, noting quick response times and clear guidance, which contributes to a positive user experience. However, some people were dissatisfied with the customer support, mentioning slow replies and issues with renewing services. A few other people also felt that the company was unprofessional and incompetent in certain areas, leading to delays and unfulfilled obligations, particularly concerning international director identification and accountancy services.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, efficiency, and... See more

Service

Clients share positive opinions on service, frequently highlighting its efficiency, professionalism, and... See more

Customer service

People report positive experiences with customer service. Many customers praise the helpfulness and... See more

Response time

Reviewers express high satisfaction with response times, highlighting the promptness and efficiency of the... See more

User experience

Consumers find the user experience to be positive. Many reviewers describe the process as seamless, smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Highly recommended. Very helpful people, especially Ann and Peter. Super quick service. Answered all my phone calls and questions quickly. Having rang many formations company's not all answe... See more

Rated 5 out of 5 stars

Using Mint formation registration is really really superb. Price is reasonable. Refund due to my error was quick. The staff who attended with me in the person of Brandon and Carol were very su... See more

Rated 5 out of 5 stars

Mary Franklin and Jennifer Adams from mint Formations are fantastic. They are fast, efficient, easy to deal with and they get the job done as they assited with all our needs. We highly recommend them... See more

Rated 5 out of 5 stars

The whole process was seamless and very fast. I had no biometric passport and Peter Wilson from Mint Formations assisted me in getting the whole process completed asap. Got my personal code from Compa... See more


Company details

Written by the company

Want to register a company in the UK? Mint Formations help register limited, LLP and LBG companies for UK and non-UK citizens.


Contact info

4.8

Excellent

TrustScore 5 out of 5

607 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 60% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Unprofessional, Technical Glitches, and False Allegations - Avoid!

I am the Director of a UK company (15119276). My experience with Mint Formations was a total disaster.

First, their website is broken. After I paid, I was met with a blank "Thank You" page. I received no order number and no confirmation email. My application didn't move for nearly 12 hours until I had to chase their support myself to prove I had already paid.

Second, they are incompetent at identifying international directors. Because I have a common name (Muhammad Nadeem), they claimed I appeared as a "match" on a Sanctions list. Despite me being a verified customer of Tide Bank UK and PayPal,who have already cleared my ID, Mint Formations refused to listen. Even when I told them it was a "false positive" name match, they claimed they "conducted checks" and refused to proceed, essentially sticking to a false accusation because they couldn't be bothered to manually verify my Date of Birth against the list.

They wasted my time during a critical filing deadline. I went to Icon Offices instead, who verified the exact same ID manually and issued my Companies House code immediately. Mint Formations is unprofessional, and their "checks" are a joke. Do not trust them with your business or your reputation; you will have to wait 5-7 days for a refund, too.

February 18, 2026
Unprompted review
Mint formations logo

Reply from Mint formations

Dear Muhammad,

Good afternoon. We are responding to your review. We cannot share details of private conversations between you and us, but will confirm that a senior co-founder of our firm subsequently reached out to you on this matter with sincere intent, where we pride ourselves on striving to provide good customer service, grateful for other positive reviews received on Trustpilot

We are a professional company formation agent and take out legal obligations seriously, to ensure we can legally deal with a potential client. We complete a high level sanctions list check, which costs us money. There was no motivation by us to not provide the service to you, having incurred this cost. We were judging risk, which ultimately is ours and making a wrong decision could have serious consequences for our firm and its staff.

We have subsequently looked into your case, as we can manually check the UK sanctions list if required and have reviewed our internal process. However, manual override is still a significant decision to be made on a case-by-case basis, after investigation and being confident we can proceed.

We wish you well and our company co-founder who contacted you wants to emphasise his best wishes and apologies that you were dissatisfied.

Regards,

Customer Service Team
Mint Formations Limited
Website: www.mintformations.co.uk
PH: +44 2071128684

CONFIDENTIALITY NOTICE: This message is for the named person's use only. It may contain confidential, proprietary or legally privileged information. No confidentiality or privilege is waived or lost by any mistransmission. If you receive this message in error, please immediately delete it and all copies of it from your system, destroy any hard copies of it and notify the sender. Any unauthorized review, use, disclosure, dissemination, copying, forwarding or distribution is prohibited. Thanks.

Rated 5 out of 5 stars

I had trouble verifying my identity…

I had trouble verifying my identity using the Gov one app, I was recommended to mint formations, I paid the small fee and a lady called Mary Franklin was in touch within 30 mins, 2 hours later my identity was verified it was a quick and easy process.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

i can't explain that much I'm happy the…

i can't explain that much I'm happy the service from Carol Mint formations Thank you so much for everything my suggested for everyone if u want something do for company house jast work together with Mint formations It’s number one Trust able

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

I will highly recommand to all my partner and friends

I will highly recommand to all my partner and friend.
First, i want to appreciate Mint Formations because it was the only plateform where I my payment got succesfull.
Prior to that, I got issue with all the others plateform, i tried all of them with my visa card payment but i was not allowed. Some because of the country of origin.
Mint Formations gave me the chance to form my Company and make my Dreams vision come through.
I appréciated the professionalism, the hassle free and the speed of the process in mint Formations.
I particularly appreciated the patience of mrs Jennifer Adams, the lady who patiently guide me through the process. She was very professionnal, knowledgeable, patient, kind; in one word very efficient. Thank you so much Mint Formations,you are the Best.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Pleasurable Experience

Mint Formations is always extremely helpful. Mary Franklin is on my account, and she is friendly, informative and extremely efficient in her interactions with me. The entire experience with her and the team is a pleasure.

February 27, 2026
Unprompted review
Rated 1 out of 5 stars

I almost got scammed

I almost got scammed, I got prompted by Google that the website name might be wrong, "mintformation.co.uk" I didnt thought much about it, but then after another look, there is another company called "mintformations.co.uk", no difference in look or wording, just missing "S" in URL. You might be legit, but I dont know which one, so choosing neither. Be careful out there!!

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

MINT ......PROFESSIONAL, CARING & PROMPT

After countless attempts to get ID Verification, all without success, I came across Mint Formations. After looking at some reviews and their own very impressive Website, I decided to give them a call.
The call was answered almost immediately, and I was speaking to Peter Wilson. Peter was so helpful, extremely knowledgeable, and guided me in a manner I could not have envisaged, all without pressure or mention of money. I already knew that the charge of £19.00 + VAT was so reasonable, so the combination made the chat easy and friendly.
That was on 9th February.
By early afternoon on 11 February, Peter had been doing exactly what he said he would....and emailed me to let me know the Verification was complete, borne out by (at last) confirmation from Companies House.
My experience with Mint Formations Ltd and Peter Wilson was an absolute pleasure, and lifted a load off my mind...totally professional and so friendly.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Peter

Excellent service from Peter. He was very professional and helped me navigate the ID verification process smoothly. Great communication throughout. Highly recommended!

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with Mint…

I had an excellent experience with Mint Formations, especially with Peter Wilson. He was extremely professional, responsive, and supportive throughout the entire ID verification process with Companies House. Everything was handled smoothly and efficiently, and he kept me informed at every step.
I truly appreciate his dedication and high level of customer service. I highly recommend Mint Formations and Peter Wilson to anyone looking for reliable and professional company formation services.

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great

Great! So fast and helped me with my ID verification with companies house.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

10/10 service highly recommend

I can't recommend these people enough. They have been so helpful and quick with their responses, answering the phone and answering my questions. Jennifer Adams was so helpful. Her responses to my emails was quick and efficient if you're looking to register on companies house I would definitely use their service. It makes it so much easier and hassle-free 10/10 service, thank you so much.

Valhalla Creator Network Limited

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Hi Jennifer,

Hi Jennifer,

I just wanted to send a quick note to say thank you for your help so far.

I am very satisfied with the clear instructions you've provided regarding the name update and the new identity verification requirements. Your guidance made it much easier for me to understand the next steps and get the payment sorted.

I appreciate your quick responses and look forward to the successful formation of my company.

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

ID verification with UK government

As I don't have a biometric passport, I took a service from Mint Formation to verify my identity with the UK government.
Peter Wilson was extremely helpful and worked quick to help me with the process.
It was a butter smooth experience.
They have the best pricing amongst everyone. Do visit them if you're looking for quality service at a great price.

January 27, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look