Miracle Brand Reviews 

873
TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Evaluating 153 reviews, most reviewers were somewhat happy with their experience overall. Consumers highly appreciate the comfortable and temperature-regulating nature of the bedding, noting improved sleep quality and reduced night sweats. Many people praise the sleek feel and how well the sheets, including the elastic corners, fit the mattress. However, some customers were dissatisfied because they experienced receiving items with defects or different materials than expected. A minority of people mentioned concerns about product durability, such as towels unraveling after just one wash or sheets developing holes within six months. Additionally, various reviewers pointed out negative experiences regarding the perceived poor value relative to the high cost, and issues with missing or incorrect items in orders.

What people talk about most

Product

Customers had ambiguous experiences with product quality and performance. While many reviewers praised the... See more

Quality

Users describe ambiguous interactions with quality, as experiences vary significantly among buyers. Many... See more

Price

People report negative experiences with price, describing the products as way too expensive for the low... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly. Many consumers praise the... See more

Value for money

Customers consistently note negative experiences with value for money, describing items as far too expensive... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I ordered king size sheets and as I was checking out they offered a special on very specific gray queen size sheets. For the price, I opted to buy those as well for another bed. An itemization of all... See more

Company replied

Rated 2 out of 5 stars

Disappointed with the quality does not fit well to the matress, bunches up. Did not help with cooling and not smooth on the skin. I think they over exaggerated their claim. I found better quality f... See more

Company replied

Rated 4 out of 5 stars

Sheets didnt last 6 months before starting to unravel creating holes. Upon customer service they said I was out of the replacement period. They evidently know not to guarantee 6 months. Offered me a... See more

Company replied

Rated 1 out of 5 stars

Order #MB-139269 returned Dec 13 via USPS. Tracking #9434650899562090844388.miracle Brand 1381 Capital Blbd. Ste200 Reno Nevada 89502. Shipping cost, $41.60. Pillowcase was 20/25” Waiting on refund of... See more

Company replied


Company details

  1. Linens Store
  2. Bedding Store

Written by the company

Premium sheets and towels made with pure, natural silver that kills 99.9% of bacteria.


Contact info

2.8

Average

TrustScore 3 out of 5

873 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.8

All reviews

(873)

113 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well I haven’t received my sheets yet I…

Well I haven’t received my sheets yet I just ordered them yesterday I’m a 100% disabled veteran and have a lot of trouble sleeping with my disability’s I cough a lot due to my disability’s and am hoping these will help. But when I tried to order them it said there was a problem with my card and to use another card or try that one again so I did and it went through but when I got my conformation there were two things that I didn’t order and when I looked at my credit card statement they charged my card twice I am 79 and not to good with this stuff but I sent them an email telling them what happened and they got back to me and said it would be 2 or 3 days do to the backup so today I saw a number to call so I called and it took a few minutes but got a lady from customer service and I must say it was a great experience I told her about being billed twice and that there were 2 things on my order that I didn’t order well I’m not good with names but she made my day she stayed on the line with me for about 15 minutes and couldn’t have been nicer she redid my order and took the 2 items I didn’t order off and they are going to refund them and already sent me a notification that the other charges on my credit card would be taken off within 3 to 5 days. If the sheets and pillowcases are as good as there customer service I’ll be so happy and again I forgot her name but thank you for making my day👍

November 12, 2025
Unprompted review
Miracle Brand logo

Reply from Miracle Brand

Hi there! Thanks so much for sharing your experience! We’re really glad to hear that our team was able to assist and make things easier for you. We hope your sheets and pillowcases exceed your expectations and help make your nights more comfortable. If you need anything else, just let us know.

Rated 5 out of 5 stars

Softest, silkiest sheets I've ever purchased ❣️

Received my order within a week just as promised. Company kept me advised when to expect their delivery. Loved the color‼️

October 30, 2025
Unprompted review
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Reply from Miracle Brand

Hi there! Thanks so much for your wonderful review! We’re thrilled to hear that your sheets arrived quickly and that you’re enjoying their softness and color. If you need anything else, just let us know.

Rated 5 out of 5 stars

Miracle Brand Cooling Sheets

At first I was having issues ordering the sheets, the website wouldnt take ANY of my credit cards. I contacted the banks representing the cards asked if there was a block, no block on my end for each credit card. I thought the company was a scam. I was trying to send them messages regarding my order and asking for help. Messages came back undeliverable, I finally spoke with someone she suggested I use pay pal and it worked. My first order was not received, I called in made a complaint about not receiving the sheets they sent me a new one immediately. I ordered the Miracle Brand Self-Cooling, Self-Cleaning Sheet set. I received a free towel and 2 wash rags. They was very thick and soft. The sheets when I opened them felt cool to the touch and very soft. I usually get so hot with certain sets of sheets, I cant even sleep. Its very hard for me to find the right sheet set, until I got these. I would definitely reorder these sheet sets.

November 10, 2025
Unprompted review
Miracle Brand logo

Reply from Miracle Brand

Hi there! We’re so glad to hear that your Miracle Brand sheets worked out and that you’re finally getting a good night’s sleep! It’s wonderful to know the sheets and towel set met your expectations. If you need anything else, just let us know.

Rated 1 out of 5 stars

Complete Waste of Money

The only way to leave any kind of feedback for this company's products is here. They claim they will refund the cost of the items if you aren't satisfied within 30 days. Unfortunately, I have not found a way to file any kind of complaint or negative comments. These sheets will NOT fit a mattress that requires deep pockets. This is not stated on their site. My mattress is a thicker one so these don't fit properly. They claim that the material is soft after washing. Frankly, 100% cotton is softer. Save your money and buy sheets elsewhere.

November 10, 2025
Unprompted review
Miracle Brand logo

Reply from Miracle Brand

Hi there! We’re very sorry to hear about your experience and appreciate you bringing this to our attention. We have reached out via email to assist you directly—please check your inbox so we can help resolve this as quickly as possible. If you don’t see our message, please check your spam folder as well.

Rated 5 out of 5 stars

I ordered the Bundle

I ordered the Bundle! Love Love it!
These sheets and comforter are Amazing! So Soft and Comfortable! It IS like sleeping at a 5star Hotel every night!

October 2, 2025
Unprompted review
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Reply from Miracle Brand

Hi there! We’re thrilled to hear you’re loving your bundle and enjoying that 5-star hotel feel at home! If you need anything else, just let us know.

Rated 5 out of 5 stars

Pretty, soft and smooth, sleep great

I ordered the Miracle Brand sheets in queen size, nice color of sage, smooth and soft even after washing but a little wrinkly after drying but smoothed out nicely once on the bed. Great elastic corners, fit well under mattress and all the way around. I usually sleep hot and I think they are helping and they don’t smell sweaty after using for a week. Nice I will be ordering more.

October 20, 2025
Unprompted review
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Reply from Miracle Brand

Hi there! We’re so happy to hear you’re enjoying your sheets and that they’ve been keeping you cool and comfortable at night! If you ever need anything else, just let us know.

Rated 5 out of 5 stars

Wow I was surprised

Wow I was surprised, these sheets are as advertised. I purchased the sky blue extra lux. They are soft, cooling and I am sleeping better. Unbelievable!!!

October 29, 2025
Unprompted review
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Reply from Miracle Brand

Hi there! We’re so glad to hear you’re loving your Extra Luxe sheets and that they’ve helped improve your sleep! If you ever need anything else, just let us know.

Rated 5 out of 5 stars

Heavenly sheets

I have never spent this kind of money on a set of sheets but oh my….. these feel heavenly! I will get a second set!! Easy to order. Even the week time in delivery was worth it!

October 14, 2025
Unprompted review
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Reply from Miracle Brand

Hi there! We’re so happy to hear you’re loving your new sheets and found them worth the wait! Thanks so much for sharing your experience — we’re thrilled they feel heavenly. If you ever need anything else, just let us know.

Rated 5 out of 5 stars

We use the sheets a fantastic night's sleep for the first time…

We use the sheets for the first time last night and they were fantastic. There were no night sweats or clammy sheets or bunching up it was incredibly comfortable and felt very Heat regulated. They're very comfortable. I have one criticism which is that the pillowcases need to be about an inch or two longer. Both of our pillows are sticking out the ends of the pillowcases. But other than that they're fantastic and I slept very deeply I think because of the sheets.

October 25, 2025
Unprompted review
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Reply from Miracle Brand

Hi there! We’re so glad to hear you’re enjoying your new sheets and that they’ve helped improve your sleep! We also appreciate your feedback about the pillowcase length — we’ll be sure to share this with our team for future improvements. If you need anything else, just let us know.

Rated 1 out of 5 stars

Miracle Brand scam

I bought from Miracle Brand during a flash sale. After just a couple of nights, my sheets had runs in them and looked awful. I bought an extra set of pillowcases- 1 was premium. After washing, I noted that all 4 pillowcases were identical. For shame! I never even opened the second set of sheets or the two duvets. I contacted the company asking for a return. They told me I would get a lable by email. It never came, and I contacted them many more times, each time they told me to wait. Well, I got pushed out of the 90 day return window and now I'm stuck with $400 worth of unusable product. I've left reviews and comments on social media- they are always removed.

October 20, 2024
Unprompted review
Miracle Brand logo

Reply from Miracle Brand

Hi there! We’re very sorry to hear about your experience and appreciate you bringing this to our attention. We weren’t able to locate any additional information based on your review. Please feel free to reach out to our support team directly through our official website so we can look into this and assist you further.

Rated 1 out of 5 stars

High price for a low quality product

High price for a low quality product. I bought the sheet set during a flash sale thinking okay this is still a lot, but I’m getting a decent deal so maybe it’s worth it. I’ve been using the sheets for a lil over a year now and half the pillow case threading has already come loose, two of them have tiny pulls in the center, and the sheets have started to show significant wearing already too. I have sheets I bought from cheaper box stores almost 10 years ago that are in better shape. I added some of their towels too to give them a try, very basic and not as soft as they claim. Also, their bath towels are smaller than a standard size. Definitely not worth the money and won’t ever be buying anything from this company again.

October 17, 2025
Unprompted review
Miracle Brand logo

Reply from Miracle Brand

Hi there! We’re very sorry to hear about your experience and appreciate you taking the time to share this feedback. We weren’t able to locate any additional information from your review, but we’d really like the opportunity to look into this and help make things right. Please reach out to our support team directly through our official website so we can assist you further.

Rated 1 out of 5 stars

Horrible experience

Horrible experience. They somehow Sent the sheets to wrong address, wrong state even! Will not take responsibility, will not refund my money and customer service is useless. They keep writing for me to contact the carrier and let them know what they say?!?! I will be disputing the charges to see if that works. I have 5 emails begging them to refund and they won’t. I will NEVER do business with this company again. I suggest anyone reading to do same.

October 15, 2025
Unprompted review
Miracle Brand logo

Reply from Miracle Brand

Hi there! We’re very sorry to hear about your experience and appreciate you bringing this to our attention. We weren’t able to locate any additional information from your review, but we’d really like the chance to look into this and help make things right. Please feel free to reach out to our support team directly through our official website so we can assist you further.

Rated 5 out of 5 stars

improved sleep and grounding!

October 4, 2025
Unprompted review
Miracle Brand logo

Reply from Miracle Brand

Hi there! Thank you for sharing your experience! We’re so glad to hear the sheets have helped with your sleep. If you need anything else, just let us know.

Rated 5 out of 5 stars

Extremely high quality sets

October 11, 2025
Unprompted review
Miracle Brand logo

Reply from Miracle Brand

Hi there! Thank you so much for sharing your feedback! We're thrilled to hear you're enjoying the quality of your set. If you need anything else, just let us know.

Rated 1 out of 5 stars

Something in the fabric caused my eyes…

Something in the fabric caused my eyes to sting,burn and swell.
Only used one night.i
I would like refund please! Never dare sleep on them again.
I did wash them before putting them on my bed.

October 3, 2025
Unprompted review
Miracle Brand logo

Reply from Miracle Brand

Hi there! We’re so sorry to hear about your experience with your sheets. We’d really like the chance to take a closer look and help make this right. Since we haven’t received any response to our previous request for details, please feel free to reach out to our support team directly through our official website so we can assist you further.

Rated 5 out of 5 stars

Efficient and easy

The Miracle Brand company is very efficient in their deliveries. Product is very easy to use.

September 27, 2025
Unprompted review
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Reply from Miracle Brand

Hi there! We’re so glad to hear you had a great experience and found everything easy and efficient! Your feedback means a lot to us. If you ever need further assistance, just let us know — we’re always happy to help.

Rated 2 out of 5 stars

Not worth the money, was very disappointed.

Disappointed with the quality does not fit well to the matress, bunches up. Did not help with cooling and not smooth on the skin. I think they over exaggerated their claim. I found better quality for less money elsewhere that really feels smooth and keeps you cool, thats what was important to me. My problem I guess, I really should have read more reviews first I thought if I spent more money I would get better sheets, wrong assumption. Did more research and found what I was looking for this week and love them and they were under $70. YAY FOR ME.

September 23, 2025
Unprompted review
Miracle Brand logo

Reply from Miracle Brand

Hi there! We’re sorry to hear the sheets didn’t meet your expectations. I wanted to let you know that we’ve reached out to you directly by email so we can assist you further. Please keep an eye on your inbox, and we’ll be glad to help from there.

Rated 5 out of 5 stars

Best sheets ever

Best sheets ever! My husband constantly raves about the softness and sleek texture. Thanks for a great product that makes our nights better!

Dana D.

September 15, 2025
Unprompted review
Miracle Brand logo

Reply from Miracle Brand

Hi there! We love hearing this! It’s wonderful to know that you and your husband are enjoying the softness and sleek texture of the sheets. Thank you for sharing such kind feedback—it truly means a lot. If you need any further assistance, just let us know.

Rated 1 out of 5 stars

Not happy with these

Our first set of”pilled” after a couple of months. We were able to exchange them. A few months later they have pilled again and I noticed a large rip in them. Never have I had a ripped sheet! I have reached out to them and will update this if and when I get a response.
UPDATE: The company has very kindly offered to exchange these. I requested a different color thinking maybe that may help. I had gifted a set to my daughter after we purchased ours. I just checked with her and she said hers are “pilling” too! Hmm not sure about these.

September 26, 2025
Unprompted review
Miracle Brand logo

Reply from Miracle Brand

Hi there! Thank you for sharing these details with us. I wasn’t able to locate an order under the email address provided, but I’ve reached out to that email directly to request a bit more information. Once we have those details, we’ll be able to assist you further and work toward a resolution.

Rated 1 out of 5 stars

Cheap

I purchased these sheet 8/2024. They were in rotation with 3 other sets of sheets ( meaning i didn't even use them constantly) and they ripped already. Less than a year. Supposed to be so well made? Don't waste your money. I have sheets from Costo that have lasted me longer- and cost alot less

September 16, 2025
Unprompted review
Miracle Brand logo

Reply from Miracle Brand

Hi there! We’re so sorry to hear about your experience with your sheets. We’d really like the chance to take a closer look and help make this right. Since we weren’t able to locate any additional information from your review, please feel free to reach out to our support team directly through our official website so we can assist you further.

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