Mirillis Reviews 83

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I purchased Action years ago on a perpetual license and they're still supporting it - not something you can take for granted these days. Given it was 10+ years since I purchased, I've changed ema... See more

Rated 5 out of 5 stars

I’ve been using Mirillis Action since 2016, and now well, for quite some time actually it’s become free, and you’ve improved it even more. It’s better than ever! Thank you so much — you’ve been pion... See more

Rated 5 out of 5 stars

I've used many game recorders over the years; AverMedia, Fraps, D3DGear, and OBS. And Action! is the best so far. Going on 3 years now... And I'm glad they finally remove the (random) photo splas... See more

Rated 5 out of 5 stars

Absolutely thrilled with this video recording software! I've been using it for a very long time, and it's hands down one of the best purchases I've ever made. The developer consistently improves the p... See more

Company details

  1. Software Vendor
  2. Software Company

Information provided by various external sources

Mirillis is a software development company that provides technologically advanced and innovative multimedia solutions to wide range of home and business users. Founded in 2010 by Paul Hladkiewicz a software developer specialized in advanced digital broadcast solutions, the company has grown and today it employs a team of skilled developers totally focused on delivering high quality user-friendly multimedia software that has already won the hearts of millions of users around the world.


Contact info

4.8

Excellent

TrustScore 5 out of 5

83 reviews

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1-star

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Rated 5 out of 5 stars

Mirillis products and services...

Mirillis has been around developing multi-media applications for the digital age but the most notable (and if I must say,) and great leap is with "Mirillis "Action!"" game recording software. To date I can't see any review that bested "Action!" in this category (well, I think). Action has plenty of settings and tweaks that will keep the user happy whether it be of the highest quality of his recording or (say,) the best possible balance of better quality with a low file size. The inclusion of live streaming gives the user more mileage as the program itself teems with a lot of tools, options and settings for a better video recording experience with everything the user needs to create HD quality recorded videos at honorable frame rate.

One thing worth mentioning is the customer especially with issues you may encounter as you use "Action!" Support team is ready to reply to any queries and issues and also they have their own forum where if you have issues while using the program the most probable thing is that it may have been experienced also by a a user thus the help and solution is there atop having to learn tips and tricks from other users. Without a doubt "Action!" is what makes Mirillis shine.

Also I wish is that Mirillis Team would "also" concentrate on improving "Mirillis Splash!" which has not been updated since 2017. There are very good competitions out there (and we all know the free ones fair good also, like the popular VLC Media Player, Pot Player and KM Player). The free version cannot actually fair with the ones mentioned above (like for instance Splash Free has no subtitle support) but the Premium version should be at par or go beyond popular paid applications like Cyberlink's PowerDVD. If the the development will be the same and as effective as Action then I bet it will be a real player on that field. Well knowing first hand of the great support and forum community they have "Mirillis Splash!" can make waves once Mirillis starts to update it (but then again, if only, but they really should!).

October 14, 2018
Unprompted review
Rated 5 out of 5 stars

Best recording software experience

Best recording software experience , I can record with high quality level , without loss of fps and better cost benefit of the market and Recommended for new customers for great future experiences.

September 21, 2018
Unprompted review
Mirillis logo

Reply from Mirillis

Hello Lacoste Gamer,

Thank you for your great review!

Best regards!
Mirillis Team

Rated 5 out of 5 stars

Mirillis Makes Incredible Products!

I am a huge fan of Mirillis’ “Action! Recording Software” after trying countless other softwares with my computer nothing was working out. After discovering Action however, it works beautifully on my PC. No lag or low FPS and has an incredible GUI making the product easy to use and effcient!

September 19, 2018
Unprompted review
Rated 5 out of 5 stars

I was looking for a software that can…

I was looking for a software that can record anything in my desktop including video recording while in game until I bumped into to Action!. I tried the 30days trial and I loved it! Tried other desktop recording software but this one is what I will buy, for sure! Everything in this software is totally user friendly.

September 4, 2018
Unprompted review
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Reply from Mirillis

Thank you Adriel for your great review! We work really hard to offer our Users the best software solutions and customer service they deserve. Thanks again for your lovely note!

Best regards!

Rated 5 out of 5 stars

Awesomeness - Dan's Review

The video recorder is clear as an eagle. The price is great. I recommend it for all ages.

August 31, 2018
Unprompted review
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Reply from Mirillis

Hello Dan!

Thank you for your review! We really appreciate you taking the time out to share your experience with us. Currently, our team is working hard on a new project of a professional LIVE streaming studio - Overband Broadcaster. Hope you like it too!

Kind regards!

Rated 5 out of 5 stars

I recommend Action! of Mirillis!

I have been using several recording programs of the competition (some of them worked well for me), but the simplicity of configuration and the great potential of possibilities (now allows to record the webcam in different track) of "Action!" I simply fell in love....

On the other hand (very important for me), the technical service is exceptional; I had to open 2 support tickets that solved me in a very short time.

August 28, 2018
Unprompted review
Mirillis logo

Reply from Mirillis

Thank you for the kind words, Xavier!

Our whole team work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Thank you again for sharing such a positive experience. It means the world to us.

Best regards!

Rated 5 out of 5 stars

It is the best software ever

This software is not limited to just shooting the screen of the personal computer, it will be software specialized to leave information on the current personal computer such as only sounds and screenshots. I have used other capture software variously, but the UI is simple and it can set up to a fine place, but the operation itself is not difficult. It is very convenient software. The most important thing is that customer correspondence is very good. Even when there was a problem that it becomes impossible to start up after updating, support was enriched enough that it took about three days of interaction, had the problem uploaded a new version that was fixed, and started up successfully It is. I think that there was never been so much support so far with other software.

August 27, 2018
Unprompted review
Mirillis logo

Reply from Mirillis

Dear 将悟

Thanks for your great review! We're happy that our support team helped you fix the problem. We hope that Action! meets all your expectations.

In case of questions, you can contact our customer service at any time!

Regards!

Rated 5 out of 5 stars

Very impressed

I was experiencing some problems with the sound in Action! I contacted Mirillis support team. I received a quick reply and soon we figured out that I just forgot to enable the system sound recording in the main settings. The issue was solved immediately and I think Mirillis support is a great example of what good customer service should be. Thanks again guys!

August 3, 2018
Unprompted review
Mirillis logo

Reply from Mirillis

Thank you so much for your kind words, CAM!

We really appreciate you taking the time out to share your experience with us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Cheers!
Mirillis Team

Rated 5 out of 5 stars

Frequent updates with new features

The software I bought (Action!) is frequently updated, and new features are added which is nice - the license is lifetime, and I don't have to pay any extra money for any options, or for upgrading the software to a newer version.

I had some problems with a Mirillis Action! recorder after some Windows updates, but the issues were quickly fixed in the new versions of the software.

July 19, 2018
Unprompted review
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Reply from Mirillis

Thank you for taking time to post your comment Anwie. Frequent updates result from the need to make our software better with every single new version. We aim at perfection and providing our Users with the most reliable and stable screen recording and live streaming solutions. It is worth noting that all new Action! updates are free, so even Customers who purchased version 1.x.x are entitled to free updates to the newest 3.x.x version. Action! license is lifetime which means one-time purchase price with no monthly or annual fees plus free customer service and software support any time you may need it.

Best regards!
Mirillis Team

Rated 1 out of 5 stars

Terrible experience

It is a shame I have had to write a poor review of Mirillis. Please note, that when I paid and downloaded the 'Action' software it worked absolutely fine for the first few days.

However, after a few days it failed to open on my laptop. I have since contacted the company several times (once to rectify the situation, and then after becoming frustrated that I paid for software which wont open I contacted them for a refund). It is during the latter that I experienced awful service, hence the 1 star review.

It had only been about a week since buying the software that I asked for a return and refund. However, the 'customer service' team are completely avoiding my request for a refund, and in my opinion are being very rude about giving me one. Instead of just giving me my money back (which isn't unreasonable as I have unusable software - and is within reason of the Consumer Rights Act 2015), they are instead emailing me telling me their software is fine. We are literally going around in circles, avoiding the refund.

I am disgusted by this service.

I would like to reiterate, that whilst the software was working it was great software. So, if you don't have any issues with the programme on your PC/laptop then you shouldn't have any problems. It is when/if the software goes wrong that the issues seem to arise.

I will now be contacting Paypal to see if i can get a refund that way. I will also be contacting Trading Standards.

May 26, 2017
Unprompted review
Mirillis logo

Reply from Mirillis

Dear Emily,
I'm so sorry to hear about your unfortunate experience. We're normally known for our exceptional attention to detail, and we regret that we missed the mark. We really appreciate your feedback and, hope you do give us the chance to make it right. My name is Joanna and I am the Director of the sales department. If you would like to discuss this situation further, please contact me at sales@mirillis.com.

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