Missgcouture Reviews 

300
TrustScore 2.5 out of 5

2.7

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Rated 5 out of 5 stars

First time buying from Miss G Couture and was so quick for delivery. Ordered standard del and arrived in 3 days. Bought the Lilac Rafal Blazer in size 10 which was stunning and gorgeous quality, sadly... See more

Rated 1 out of 5 stars

I will never deal with this company again. I long since returned their item and almost a month now I haven’t received my refund. They have ignored my emails. The only rapport I received was a cocky In... See more

Rated 1 out of 5 stars

Do not use this company! Absolute shocking customer service, I ordered 3 items, 2 of them only arrived and was charged for three, sent the other two back and never got a refund for the third item afte... See more

Rated 5 out of 5 stars

Was hesitant to buy after seeing one or two bad reviews but with now actually buying items myself I could not be any happier. Did a huge dress haul as wedding season has arrived and the dresses are BE... See more

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2.7

Poor

TrustScore 2.5 out of 5

300 reviews

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No recent history of asking for reviews

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2.7

All reviews

(300)

1 review in the last 12 months

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Rated 5 out of 5 stars

Shelley - Green Puff Sleeve Bandage Dress

I ordered the Shelly- green puff sleeve bandage dress for the races however unfortunately I had to return as it didn’t suit me, however the dress itself is gorgeous and the material used is so flattering on. Such a good website to find dresses for the races!

Thank you

October 27, 2021
Unprompted review
Rated 1 out of 5 stars

The most terrible company I have ever…

The most terrible company I have ever dealt with. I purchased a gold dress from this company which I wore once and all of the gold from the back has peeled off! I have emailed them 5 times, I have messaged on Facebook and Instagram and still not had a response from them. I’m not even asking for a refund, I was asking them to repair the dress which cost a lot of money.
Not only is the dress faulty but I also had an issue when I purchased 5 items but returned two ‘guaranteed & signed for’ whereby after 10 days I hadn’t heard from them. After chasing they advised me they hadn’t received the items despite me posting to address on the sticky label they provided and the track and trace clearly showing they had signed for it! After sending them this proof they conveniently found the package!
If anyone had any ideas how I can get them to come back to me on my faulty dress it would be much appreciated.

October 17, 2021
Unprompted review
Rated 5 out of 5 stars

I recently purchased a dress but…

I recently purchased a dress but unfortunately had to return it as it didn’t suit me. However it was lovely and great quality so would definitely purchase another style in the future! My refund was handled quickly, overall very happy with my experience.

October 13, 2021
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience with this website, free next day delivery for my large order. I did end up sending a few of the items back (which you have to pay postage for) but these were processed quickly and I received my refund quickly with no fuss.
The items were all a decent quality for the price so I’ll definitely be ordering from Miss G Couture again!

October 3, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service

I purchased a dress from Miss G Couture and the delivery was very quick! Unfortunately, the dress did not suit me so I had to sadly return it but they were super quick with the return process. I would definitely shop with them again!

September 22, 2021
Unprompted review
Rated 1 out of 5 stars

Do not use this company!!

Do not use this company! Absolute shocking customer service, I ordered 3 items, 2 of them only arrived and was charged for three, sent the other two back and never got a refund for the third item after emailing Georgina 3/4 times and even said I would write this review if I did not hear back from them, it's been nearly a month now and still no reply Will! Will not be buying from this company again and I will certainly telling my friends not to order from here too! Be vary wary when ordering from this website!!

September 20, 2021
Unprompted review
Rated 1 out of 5 stars

Absolute scam of a website

Absolute scam of a website.

The dress I ordered came as more like a kimono. It was supposed to be a wrap over dress.it was made with cheap flimsy material, the strings weren’t long enough to wrap, the slit in the middle was up to high. Overall disaster. Overall it cost me €72 between the dress, delivery charges, customs and then having to send it back!

I received an email today that they are partially refunding me £31 which is less than what the dress cost itself. States no where in the product returns or information anything about a partial refund. Only a full refund!

A absolute disgrace all I wanted was a nice dress for my daughters christening day and I was disgusted with what arrived now I have to fight for my money back! If I was given my full refund I would’ve left it but I knew instantly I was gonna have problems getting my refund.

Don’t waste your money On this company and order from a reliable clothing website, that makes good quality clothes and care about their customers because this company certainly do not! I would give 0 stars

September 17, 2021
Unprompted review
Missgcouture logo

Reply from Missgcouture

Hello,
Apologies you feel that way - we have never had bad feedback for the product you ordered before now.

We do state on our delivery information page that it is the customer's responsibility to pay custom charges, we also state that you check this before ordering. It is also stated that your original shipping charges will not be refunded on our returns information page as the shipping charge is the customers responsibility to pay.

You accepted all of these terms and conditions when you placed the order. We ship orders on time and process refunds within 24 working hours of reaching them back.

Thanks,
Miss G Couture

Rated 5 out of 5 stars

Beautiful dresses

Beautiful dresses
sadly they didn’t fit my weird body shape.
great communication from the second I hit pay, was very impressed with the updates via text. Will 100pct order from this site again xx

September 17, 2021
Unprompted review
Rated 5 out of 5 stars

Thank you miss G

The product was fantastic. And looks absolutely gorgeous. Just unfortunately it didn't fit me. The delivery and returns were fantastic. I would definitely shop here again.

September 8, 2021
Unprompted review
Rated 5 out of 5 stars

Very pleased with quick delivery and quality of goods

Very pleased with quick delivery. Material of dresses and top excellent quality unfortunately dresses I ordered did not suit me. Upon return my refund was processed quickly, will be ordering again and would recommend this site to anyone looking for good quality dresses and great prices

August 25, 2021
Unprompted review
Rated 5 out of 5 stars

Beautiful dresses

I am absolutely in love with the dresses! My dress I ordered fits like a glove and is superb quality. I’ll definitely be ordering more. Miss G is my go to! I can’t recommend them enough. The service was fantastic and delivery was easy and on time.

August 16, 2021
Unprompted review
Rated 4 out of 5 stars

I loved the dresses I recently bought…

I loved the dresses I recently bought from Miss G Couture 💕 The quality and fit is amazing!

However, I had to return one as I bought the same dress in two different sizes, and you don't get very long to return an item, you also get charged for this delivery.

August 13, 2021
Unprompted review

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