Missgcouture Reviews 

300
TrustScore 2.5 out of 5

2.7

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Rated 5 out of 5 stars

First time buying from Miss G Couture and was so quick for delivery. Ordered standard del and arrived in 3 days. Bought the Lilac Rafal Blazer in size 10 which was stunning and gorgeous quality, sadly... See more

Rated 1 out of 5 stars

I will never deal with this company again. I long since returned their item and almost a month now I haven’t received my refund. They have ignored my emails. The only rapport I received was a cocky In... See more

Rated 1 out of 5 stars

Do not use this company! Absolute shocking customer service, I ordered 3 items, 2 of them only arrived and was charged for three, sent the other two back and never got a refund for the third item afte... See more

Rated 5 out of 5 stars

Was hesitant to buy after seeing one or two bad reviews but with now actually buying items myself I could not be any happier. Did a huge dress haul as wedding season has arrived and the dresses are BE... See more

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2.7

Poor

TrustScore 2.5 out of 5

300 reviews

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No recent history of asking for reviews

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2.7

All reviews

(300)

1 review in the last 12 months

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Rated 5 out of 5 stars

I ordered a jacket which arrived…

I ordered a jacket which arrived quickly and was lovely but unfortunately it didn’t fit me very well. I sent the jacket back and within 2 days I received a notification that my refund was being processed. Very good and easy service

March 22, 2021
Unprompted review
Rated 5 out of 5 stars

The dresses I ordered were beautiful

The dresses I ordered were beautiful, they just didn’t suit me. I sent my order back for a refund and it was refunded as soon as they received the item! Best returns service I’ve ever had from a company. Will definitely be ordering again

March 22, 2021
Unprompted review
Rated 5 out of 5 stars

5 stars

I ordered 2 slightly different yellow bandage dresses to see which one I like the best and am keeping them both! I am a size 8 generally and found size XSmall perfect.
Delivery was very fast and the packaging box was so pretty and very high end. The bandage material was good quality and comfortably thick and supportive. The colours were stunning.
I emailed an enquiry about another and got a very polite and prompt reply.
Very happy customer and will be buying more from this lovely company x

March 16, 2021
Unprompted review
Rated 5 out of 5 stars

The loveliest customer service ever!!

The loveliest customer service ever!!! The products are such high quality, think I have found my favourite shop! Their Rafal Blazers are just unreal, fit so well, I want them in every colour! Delivery and exchanges are also super quick which is just a bonus for such a good company! Would 100% recommend as overall a m a z i n g! Will definitely shop again!! 🤍

March 15, 2021
Unprompted review
Rated 5 out of 5 stars

Lovely business with lush clothes

Lovely business with lush clothes, the quality is unreal with such beautiful pieces. The customer service is second to non and we’re so helpful and nice with very fast replies. Delivery was very quick too. Will definitely be purchasing from here again

March 14, 2021
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Fast delivery. Lovely dress, unfortunately it was a little too small for me so had to return. Refund received a couple of days after return. Great service.

March 6, 2021
Unprompted review
Rated 5 out of 5 stars

Really love their rafal blazer

Really love their rafal blazer. Soo so happy with it! ❣❣❣ omg
I searched for soo long a white blazer with gold buttons and finally found it!
Looks so great, fits good, good quality, fast delivery to Germany and amazing customer support.
Would order it again and again!
Thanks MissgCouture!

March 5, 2021
Unprompted review
Rated 5 out of 5 stars

HOLY GRAIL BLAZERS

HOLY GRAIL BLAZERS. I already have a black and a baby blue one and the only reason I returned a lilac blazer is because the colour didn’t suit me. But these blazers are amazing quality and I have recommended them to everyone I know and always get asked about them. I wear my blazer almost every time I go out. LOVE. LOVE. LOVE

March 4, 2021
Unprompted review
Rated 5 out of 5 stars

Easiest online purchase I’ve ever done

Easiest online purchase I’ve ever done. Contacted the customer service for advice on a dress, received quick & friendly and genuine advice. Received the dress and it was just perfect! Order was shipped within an hour of ordering and delivered the following morning. I’m glad I went with the majority of the five star reviews. Will shop again.

January 12, 2021
Unprompted review
Rated 5 out of 5 stars

Last minute purchase

I needed a last minute outfit for Christmas, I ordered late and didn’t expect my outfit to arrive but it did!!! And it’s amazing quality too. Thankyou so much would definitely recommend xxx

January 5, 2021
Unprompted review
Rated 5 out of 5 stars

5* service and communication!

Ordered a dress recently and was worried about the timescale of it arriving due to Christmas and COVID but the service and responses I got were amazing, over and above what you would receive from a standard company. Dress arrived and it is beautiful - will most definitely be ordering again, thank you MissG! 💕

January 5, 2021
Unprompted review
Rated 4 out of 5 stars

First time ordering from MissGCouture…

First time ordering from MissGCouture as My friend had a pair of shoes from here that I loved. Unfortunately there was a slight wear mark on the strap from the buckle when they arrived so I emailed the sales team as instructed on the delivery form. I didn’t receive a response so direct messaged on Instagram where a really helpful member of the team got back to me and apologized as they have been short staffed over Christmas. They refunded my money and told me I could keep the shoes as all drop off locations are now closed for returns due to the national lockdown. Can’t say fairer than that! Great service!

January 5, 2021
Unprompted review
Rated 1 out of 5 stars

Do not order from here

Ordered lovely dress, arrived as faulty.
Tried to contact via FB and e-mail multiple times...
Didn’t sent item back (because I was waiting for an answer)... <- happy that I didn’t at least I have the faulty dress.. but still wanted to get my money back

January 4, 2021
Unprompted review
Missgcouture logo

Reply from Missgcouture

Hi Anni-Maria,
Thank you for sharing your experience. All your messages were answered via Facebook - we stuck to one means of communication with you as the emails were duplicating the messages, sorry if you thought we were ignoring the emails.

As stated on our website any faulty item are of course refunded. We would never not process a refund for a faulty item.

If you can please email info@missgcouture.co.uk and we can resolve this.

Thanks,
Miss G Couture

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