Missgcouture Reviews 

300
TrustScore 2.5 out of 5

2.7

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Rated 5 out of 5 stars

First time buying from Miss G Couture and was so quick for delivery. Ordered standard del and arrived in 3 days. Bought the Lilac Rafal Blazer in size 10 which was stunning and gorgeous quality, sadly... See more

Rated 1 out of 5 stars

I will never deal with this company again. I long since returned their item and almost a month now I haven’t received my refund. They have ignored my emails. The only rapport I received was a cocky In... See more

Rated 1 out of 5 stars

Do not use this company! Absolute shocking customer service, I ordered 3 items, 2 of them only arrived and was charged for three, sent the other two back and never got a refund for the third item afte... See more

Rated 5 out of 5 stars

Was hesitant to buy after seeing one or two bad reviews but with now actually buying items myself I could not be any happier. Did a huge dress haul as wedding season has arrived and the dresses are BE... See more

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2.7

Poor

TrustScore 2.5 out of 5

300 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.7

All reviews

(300)

1 review in the last 12 months

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Rated 1 out of 5 stars

Stole my money :(

I had a really awful experience with Miss G Couture. I ordered clothes and returned them with tracked next day delivery for a refund. Then I had no reply from them for a week. They ignored every email I sent asking if they had got my return and could process my refund. It has been a month and I have not had a single reply from them, my clothes sent back, or a refund- My money has been stolen. Would strongly not recommend ordering from here as they have shocking customer service, and think its okay to keep someone’s money.

November 27, 2020
Missgcouture logo

Reply from Missgcouture

Hello, apologies you feel that way. as stated in the responses back to yourself we did say we had not received your parcel back when you originally got in touch.
Due to COVID19 the postal system is slower, however this is out of our control. We are also on skeleton staff due to the pandemic but we are still turning round refunds within our stated timescale of receiving the package.
When we did receive your package (we state up to 3 working days to process a refund) day 2 we went to refund but were unable to due to you opening a paypal case - this was also explained to you in the paypal messages.
With the case not being closed we had to follow the paypal policy and timescale. This has now been resolved, Thanks, Miss G Couture

Rated 1 out of 5 stars

No communications

Ordered a pair of shoes. They arrived broken (row of jewels hanging off) . Emailed a few times and no response. Given up.
Glued the shoes back together but will never purchase again from here. Sad times.

November 8, 2020
Unprompted review
Rated 5 out of 5 stars

Would recommend

Miss g couture have such lovely clothing especially the bandage dresses they’re such good quality and a really good price
Delivery and returns were both really quick as well.
Would definitely recommend

September 13, 2020
Unprompted review
Rated 5 out of 5 stars

MissGCouture Virgin!!!

The order arrived super quick (which good because I loved the design of the jackets that I bought and wanted them ASAP). I was updated with my delivery details and drivers name and exactly when to expect my parcel, and MissG were excellent with this communication.

I ordered mainly size 10's as I have a small-ish waist but do have a bust and wasn't familiar with the fit, so played it safe. I did end up ordering size 8 becuase the jackets swamped me and dint do the design or cut justice. So I would recommend if you have a tiny waist and want your jacket to fit bang on go with the size you would normally buy. I can still fasten the buttons and it isn't pulling across the fullest part of my bust :-)

The team also let me know that they had received my returned order of the items that were too large and a friendly customer service lady even popped her name on the email to me. Nice personal touch. Ihave already earmarked 2 more jackets that I would like and will have no hesitation in purchasing. They all come in a lovely gift box too which is just adorable :-)

June 26, 2020
Unprompted review
Rated 5 out of 5 stars

Happy with my order

Ordered some blazers from this website the quality is very good, fully recommend their stuff. (Ps the packaging is high quality) ❤️

April 30, 2020
Unprompted review
Rated 5 out of 5 stars

Would 100% recommend purchasing

Would 100% recommend purchasing from this company. Bought 3 dresses and all arrived quickly via courier, amazing packaging and presentation and the quality and designs are fantastic. Best clothes I have bought online and still shocked that one of the items was only £5 in the sale!! Will be back for more very soon.

April 28, 2020
Unprompted review
Rated 5 out of 5 stars

AMAZING AMAZING!

AMAZING AMAZING!! I am totally in love with this brand. The clothes are gorgeous and brilliant quality. The cosmetics are beautiful too.
The care and love that goes into each item that you receive makes this brand so special because you receive your item in a Miss G box all wrapped up and beautifully presented. Shipping is always on time and they are always happy to help.
Best UK online clothing brand on the market as you are never disappointed. Thanks Miss G.

April 22, 2020
Unprompted review
Rated 5 out of 5 stars

FAB!

Amazing customer service and the delivery is super fast! Love the make up! I’ve got both contour pallets and the highlighters and they are unreal! Love the dresses too the material is so good! Really thick and not see through!! Would recommend!!

April 22, 2020
Unprompted review

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