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Mister-Auto.dk Reviews 

2,601
•
TrustScore 1 out of 5

1.1

Auto Parts Store
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Rated 1 out of 5 stars

I have some parts that I wish to return. I paid 50 DKK for the extra service whereby I can return free of charge within 100 days. However, the website is unresponsive when I try to type in the detail... See more

Company replied

Rated 1 out of 5 stars

Three times I sent an email with the OEM code as well as which car, link to the car, the car's registration number, described which spare part I should have. Three times I got back with questions... See more

Company replied

Rated 1 out of 5 stars

I recieved a part that i didnt order, and didnt recieve a part that i ordered. I have called the company two days in a row to make them send me the correct part. I was told that I would get a confirma... See more

Company replied

Rated 1 out of 5 stars

Not cheaper. They put the prices high and make 20 to 30% discount so after discount and shipping it will become the normal price as local market. i recommend to buy local as compare the here.

Company replied

Company details

  1. Auto Parts Store
  2. Car Accessories Store

Information provided by various external sources

Mister-Auto er et fransk firma som sælger autodele til 23 lande. På mister-auto.dk finder du dele til bremsning, motorrummet, udstødning, filtration, opvarmning, koblingssystemer, affjedring, motorkøning...

Contact info

1.1

Bad

TrustScore 1 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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1.1

All reviews

(2,601)

1 review in the last 12 months

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Rated 1 out of 5 stars

I've bought a SKF tensioning strap

I've bought a SKF tensioning strap, and i got a SKF box with a Dayco part inside.That's not nice!

April 1, 2018
Unprompted review
Mister-Auto.dk logo

Reply from Mister-Auto.dk

Hello Halaghiuc.

Thank you for contacting us.

This is very strange. Thus we would sincerely like to apologize to hear that.

Do you mind to check your customer profile so we can find a proper and quick solution?

Thank you for your assistance.

Best regards,
Mads
The Mister-auto Team

Rated 3 out of 5 stars

Super god side at købe på

February 23, 2018
Unprompted review
Mister-Auto.dk logo

Reply from Mister-Auto.dk

Hej Tonny,

Vi siger tusind tak for din feedback.

Vi håber, at du vil besøge mister-auto.dk igen.

Med venlig hilsen
Mads
Mister-Auto Teamet

Rated 1 out of 5 stars

Late delivery

Late delivery, split delivery not advised, wherupon only the first package was informed delievered by form of SMS.making it difficult to collect the incorrect parts recieved after typing the number plate identification. Ordered Bosch brake disc showing signs of surface rust and 3 mm thinner than the origionas. conclusion ...Will not be using this company again.

February 7, 2018
Unprompted review
Mister-Auto.dk logo

Reply from Mister-Auto.dk

Dear Steven,

Thank you for giving us your feedback.

When you type in the number plate we only get general information about your vehicle. There can be different sizes.

All the information you need about your order and parcels can be found on your Mister-Auto account by logging in.

Also the information about how many different parcels we have shipped.

If you have further questions, you are welcome to contact us.

Best Regards
Your Mister-Auto Team

Rated 1 out of 5 stars

Never again

Shipped and charged me for the cancelled order.
No reply on my mails to the customer service.

October 22, 2017
Unprompted review
Mister-Auto.dk logo

Reply from Mister-Auto.dk

Hello Igor.

Thanks a lot for contacting us.

We would like say that you have not contacted us in order to cancel your order.

Please bare in mind that when you would like to do either cancel or make changes always to give us a message or a call.

We can see from our system that unfortunately there has not been any calls or e-mails from you.

According to the track&trace number the parcel is ready to be picked up.

We have written you a message on your costumer profile, please go there and check it so we can find the best solution.

Best regards
Torben
The Mister-Auto team

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