I would like to send a massive ‘thank you’ to Mitchell’s Mazda service team and in particular James, Becky and Emma. They provided an exceptional service with an urgent car repair recently and the re... See more
Company replied
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See what reviewers are saying
Mitchell’s offered us a very professional services from start to finish when deciding on the right vehicle. Greeted by Justin he kept us well informed , good advice and helpful service from h... See more
Company replied
The service we received was second to none. Our car was collected for the service promptly and returned sooner than promised. Paul and Josh did a great job. They definitely went above and beyond. Paul... See more
Company replied
Very scruffy MX-5’s for sale. Before you tell me they aren’t go and take a look at them… of course you are still charging premium prices. It must be “the people who make the difference” as it’s certai... See more
Company replied
Company details
Information provided by various external sources
Mazda, Skoda and Lexus new car retailer as well as over 300 previously enjoyed used cars with Mitchell Select.Click the Like / Fan button above to receive
Contact info
Stanney Mill Lane, CH2 4RG, Chester, United Kingdom
- www.mitchellgroup.co.uk
4.2
Great
66 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Looking to purchase new car
Looking to purchase new car, they lost the sale over a set of carpet mats. I also wanted a towbar and asked if I could have any discount this was also refused. Yet they wanted my p/x.
May 31, 2021
Unprompted review
Lexus Chester
Recently purchased a rx450h from Lexus Chester, fantastic customer service, well looked after.
As it's a generation 4 model the tow bar is a Lexus only fitting. I rang round a few Lexus dealers to get some quotes and pleased to say Chester were the cheapest at £1098. Liverpool Lexus wanted £1537 for the same tow bar.
The sales team in particular Jane Waddington were brilliant. Special thanks to Tom Skelton, servicing for sorting a great deal re the tow bar.
November 26, 2020
Unprompted review
Great customer support from manager…
Great customer support from manager Neil and Debbie. I have just had used skoda delivered in a fabulous condition.Highly recommend them and will buy again in future God willing.
October 14, 2020
Unprompted review
Ignorant and incompetent
Since purchasing a new car from these people I have been plagued with telephone calls and strange emails from both Mitchell Skoda and Skoda Connect. I contacted Charlotte at customer services several times to ask who they have given my details to but I don't get any reply.
April 16, 2019
Unprompted review
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