MitoADAPT 4.0 MID is well engineered product that functions as advertised. I provided user manual and specs to several AI tools and developed a guide for initial introduction and test use, and then p... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Mito Red Light Co. has a live support staff to answer questions about the product. They have always answered phone promptly. Very customer oriented. On seldom occasions my questions were not fully... See more
Company replied
Originally there was a mix-up of some sort and my order had not been sent even though the charge had shown up on my credit card. About 3 and a half weeks had gone by when I realized I hadn’t received... See more
Company replied
I’m ordered a mostly full body panel after doing lots of research on Red Light Therapy. I received the product on time and undamaged. Using the red light 4 to 6 days a week since I received it. I have... See more
Company details
Written by the company
Mito Red Light is a U.S.-based health and wellness company specializing in red and near-infrared light therapy devices designed for home and professional use. Headquartered in Scottsdale, Arizona, Mito Red Light has been designing and selling light therapy solutions for over 7 years, serving a global customer base through its direct-to-consumer platform. The Mito Red Light product lineup includes full-body LED panels, targeted and portable therapy devices, wearable light therapy products, and bio-photonic skincare solutions. The company is known for an engineering-first approach, prioritizing safety, accuracy, and transparency over inflated marketing claims that are common in the light therapy industry. Mito Red Light devices are developed with a focus on electrical safety and performance consistency, including IEC 60601-1 medical-grade electrical safety compliance where applicable and independent third-party laboratory testing for wavelength accuracy, spectral output, and realistic power measurements. Detailed technical specifications and testing data are publicly shared so customers can make informed, side-by-side comparisons. Red and near-infrared light therapy has been widely studied for its potential role in supporting general wellness routines, including sleep quality, skin health, muscle recovery, mood support, and overall vitality. Mito Red Light positions its products as non-invasive wellness tools intended to complement healthy lifestyle practices rather than replace medical care. To reduce purchase risk, Mito Red Light offers a 60-day no-risk trial on eligible devices, free shipping within the contiguous United States, and flexible payment options including HSA/FSA-eligible purchases and financing. The company emphasizes clear return policies, responsive customer support, and long-term product reliability. Trusted by hundreds of thousands of customers worldwide, Mito Red Light is committed to raising transparency, safety, and technical standards across the red light therapy and photobiomodulation industry.
Live Better. Shine Brighter.
Written by the company
- Industry-Leading Red Light Therapy Brand
- Mito Red Light is a U.S.-based red light therapy company headquartered in Scottsdale, Arizona. For over 7 years, Mito Red Light has designed and sold premium red and near-infrared light therapy devices for home and professional use. The Mito Red Light product line includes full-body LED panels, targeted therapy devices, wearable light therapy products, and Biophotonic Skincare™ solutions. All devices are engineered with a focus on safety, accuracy, and performance, including IEC 60601-1 medical-grade electrical safety compliance and independent third-party laboratory testing for wavelength accuracy, spectral output, and power consistency. Red and near-infrared light therapy has been widely studied for its potential role in supporting general wellness routines, including sleep quality, skin health, muscle recovery, mood support, and overall vitality. Mito Red Light emphasizes transparency by publishing detailed technical specifications and independent test data so customers can make informed decisions. Trusted by hundreds of thousands of customers worldwide, Mito Red Light is known for precision engineering, responsive customer support, and long-term product reliability. The company operates directly in the United States and supports customers globally through its e-commerce platform.
60-Day No-Risk Trial on All Devices
Free U.S. Shipping (Lower 48 States)
Mito Red Light offers a 60-day no-risk trial on eligible red light therapy devices, allowing customers to experience the product at home before fully committing. If a device does not meet expectations, it may be returned within the trial period in accordance with our return policy.
All qualifying orders ship free within the contiguous United States. Flexible payment options are available, including HSA/FSA-eligible purchases and financing plans, making professional-grade red light therapy more accessible.
Full terms, eligibility, and exclusions are clearly outlined on our website to ensure transparency and a straightforward customer experience.
Contact info
9319 N 94th Way, 85258, Scottsdale, United States
- 866-861-6486
- info@mitoredlight.com
- www.mitoredlight.com
Free MitoAURA Serum
4.4
Excellent
825 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mito Pod
I used the Mito Pod for the first time today. I felt very refreshed. I am excited to see the results after 30 days.
May 14, 2026
Reply from Mito Red Light (USA)
Hi Barbara,
Thank you for sharing your experience. We’re glad to hear you felt refreshed after your first MitoPOD session and are excited to continue incorporating it into your routine.
We appreciate your support and thank you for taking the time to share your feedback with us.
– Team Mito
I originally gave a 3 star rating but…
I originally gave a 3 star rating but am now changing it to 5 stars. The mask is unbelievably awesome in its design and amount of actual led lights that far surpasses the competition. It's not even comparable to so many cheap made in China masks that flood the market which only makes selecting a quality mask that much more confusing. I rated it at 3 stars because the battery/remote control had some issues with holding a charge and so I messaged Mito's customer service and was pleasantly surprised when they messaged me back the following day and immediately sent me another one that same day (free of charge of course) along with a tracking number. Being in touch with a real human being that's only concern was to make everything right instead of an ai assistant is most important after the sale and so Thankyou Mitoredlight I can't thank you enough for immediately making everything right and will strongly recommend your company to anyone who may be interested in beginning this wonderful skin therapy as I am seeing my facial skin becoming smoother and my facial pores much less visible after only 3 weeks of following your provided protocol!
May 7, 2026
Reply from Mito Red Light (USA)
Hi Roberto,
Thank you so much for taking the time to update your review and share your experience.
We truly appreciate your patience regarding the battery/remote concern, and we’re very glad our customer service team was able to quickly step in and help resolve the issue for you. Providing responsive and human support when customers need assistance is extremely important to us.
We also appreciate your thoughtful comments regarding the overall mask design and build quality. Thank you again for your support, your recommendation, and for taking the time to share such detailed feedback.
– Team Mito
Still waiting ...
Ordered on 5/6/2026, I have still not received all the parts. First boxes arrived 5/9. Today is 5/15. The boxes are sitting in my dining room, 60-day warranty ticking away.
May 15, 2026
Reply from Mito Red Light (USA)
Hi Susan,
Thank you for your feedback, and we completely understand your frustration waiting for the final components of your order.
After reviewing the shipment details, your panels were delivered on May 9, and the remaining stand components and remote were shipped as soon as they became available, with the stand portion having been on backorder. The remaining shipments are currently still in transit.
Please also note that if there are any concerns regarding your 60-day trial period due to delayed components, our team is always happy to work with customers directly. In situations like this, we would absolutely honor the trial period based on the final delivery timing of the remaining items.
We appreciate your patience and look forward to you receiving the final pieces so you can fully enjoy your setup.
Great experience with the MitoPro…
Great experience with the MitoPro mobile LED therapy light. Wanted to up grade to the 4.0 unit so I can have more mode options available each time I use the red light units. Eventually I would like to get a large multi panel unit also.
May 14, 2026
Reply from Mito Red Light (USA)
Hi Scott,
Thank you for your support and for sharing your experience with the MitoPRO Mobile. We’re glad to hear you’ve been enjoying it and are considering expanding your setup with the 4.0 series and eventually a larger multi-panel configuration.
We truly appreciate your continued support and look forward to being part of your wellness routine moving forward.
– Team Mito
Very impressed!
Easy to shop website with great products! Checkout was a really simple, smooth process.
May 7, 2026
Reply from Mito Red Light (USA)
Hi Drake,
Thank you for the kind feedback! We’re glad to hear you had a smooth shopping and checkout experience and found the website easy to navigate.
We appreciate your support and thank you for taking the time to share your experience.
– Team Mito
i just purchased the unit but have not…
i just purchased the unit but have not received the mask.
May 14, 2026
Reply from Mito Red Light (USA)
Hi Albert,
Thank you for your feedback. We completely understand the confusion, and the review invitation is tied to the ordering and purchasing experience overall, not necessarily the product experience itself.
We hope your mask arrives soon and appreciate your patience while it is in transit. If you have any questions regarding your shipment, our team is always happy to help.
– Team Mito
MitoADAPT 4.0 MID
MitoADAPT 4.0 MID is well engineered product that functions as advertised. I provided user manual and specs to several AI tools and developed a guide for initial introduction and test use, and then progressed into treatments per my plans. Still assessing results. Customer service is good: staff is polite and courteous. They may be under-resourced, undertrained and/or lack robust IT support. So good, but could be better. Panel working fine now, appears high quality, and will evaluate how it holds up over time. Overall, recommend Mito Red Light.
May 6, 2026
Reply from Mito Red Light (USA)
Hi Joe,
Thank you for taking the time to leave such thoughtful and detailed feedback.
We’re glad to hear the MitoADAPT 4.0 MID has been performing well for you and that you’ve found the build quality, functionality, and overall engineering to meet your expectations so far. It’s also great to hear you’ve taken such a methodical approach to incorporating the panel into your routine.
We appreciate your honest feedback regarding customer support as well. While we’re happy you found the team polite and helpful, we also recognize there is always room for improvement as we continue growing and refining both our systems and customer experience.
Thank you again for your support and recommendation — we truly appreciate it.
I have only had the mask for a week
I have only had the mask for a week. It is well designed but I have a small face. It is a bit heavy and would probably be a bit more comfortable on a larger face. The operation of it is simple and straight forward. It is too early to see results. The shipping was fast.
May 13, 2026
Reply from Mito Red Light (USA)
Hi Don,
Thank you for your thoughtful feedback. We’re glad to hear the mask arrived quickly and that you’ve found it simple and straightforward to use.
We also appreciate your honest comments regarding the fit and weight for smaller face shapes. Feedback like this is extremely valuable and helps us continue improving the overall user experience and comfort of our products.
We appreciate you taking the time to share your experience and hope you continue enjoying the mask as part of your routine.
– Team Mito
Ordering was easy and shipping was…
Ordering was easy and shipping was quick.
Easy to use and well made.
April 10, 2026
Reply from Mito Red Light (USA)
Hi Ruth,
Thank you for your feedback! We’re glad to hear ordering and shipping went smoothly and that you’ve found the device easy to use and well made.
We appreciate you taking the time to share your experience.
– Team Mito
I didn't receive my ordered device yet
I didn't receive my ordered device yet. So why is Mito asking me to write a review?
May 12, 2026
Reply from Mito Red Light (USA)
Hi Gus,
Thank you for your feedback. The review request you received is tied to the overall purchasing and ordering experience, not necessarily the product experience itself.
That said, we completely understand your confusion since your device has not arrived yet, and we appreciate you pointing that out. Once your device is delivered and you’ve had time to use it, we’d certainly welcome any updated feedback you’d like to share.
If you have any questions about your shipment status in the meantime, our team is always happy to help.
– Team Mito
Surprisingly noticeable effects!
Fast shipping and the quality of the panel is clear. I have personally noticed surprisingly noticeable effects on workout recovery and daytime energy when added to my routine. Highly recommend especially for people not getting enough natural sunlight, which is a vast majority of us these days.
May 5, 2026
Reply from Mito Red Light (USA)
Hi Darren,
Thank you for sharing your experience. We’re glad to hear the panel arrived quickly and that you’ve been enjoying incorporating it into your routine.
Please note: our products are not intended to diagnose, treat, cure, or prevent any disease, and we can’t provide medical advice. If you have a medical condition or specific medical questions (or you’re under medical care), please consult a licensed healthcare professional before use. Mito Red Light devices are designed for general wellness use and are commonly used in personal wellness routines focused on overall well-being.
We appreciate your thoughtful feedback and support.
– Team Mito
I tried my daughter’s Red Light and…
I tried my daughter’s Red Light and loved it. It helps my left hand.
May 4, 2026
Reply from Mito Red Light (USA)
Hi Ann,
Thank you for your feedback. We’re glad to hear you enjoyed trying your daughter’s device and decided to incorporate one into your own routine.
Please note: our products are not intended to diagnose, treat, cure, or prevent any disease, and we can’t provide medical advice. If you have a medical condition or specific medical questions (or you’re under medical care), please consult a licensed healthcare professional before use. Mito Red Light devices are designed for general wellness use and are commonly used in personal wellness routines focused on overall well-being.
We appreciate you taking the time to share your experience.
– Team Mito
I just made my second purchase
I just made my second purchase from Mito. They have a good return policy which I did use once before. I bought two panels and decided I only needed the smaller one. I had no issues with the return process. The light is very high quality. I just bought the one that wraps for my husband’s back.
May 11, 2026
Reply from Mito Red Light (USA)
Hi Marcy,
Thank you for your continued support and for sharing your experience. We’re glad to hear the return process went smoothly for you and that you’ve been happy with the quality of the products.
We appreciate you coming back for another purchase and hope your husband enjoys the wrap as part of his routine as well.
– Team Mito
Reply from Mito Red Light (USA)
Hi Emily,
Thank you for sharing your feedback. We’re glad to hear you’ve been enjoying incorporating the device into your routine.
Please note: our products are not intended to diagnose, treat, cure, or prevent any disease, and we can’t provide medical advice. If you have a medical condition or specific medical questions (or you’re under medical care), please consult a licensed healthcare professional before use. Mito Red Light devices are designed for general wellness use and are commonly used in personal wellness routines focused on overall well-being.
We appreciate you taking the time to share your experience.
– Team Mito
Reply from Mito Red Light (USA)
Hi Shantila,
Thank you for your kind words. We’re glad to hear you’ve had a positive experience with our team and that the support and communication have been prompt and helpful.
We truly appreciate your support and thank you for taking the time to share your feedback.
– Team Mito
We originally received two defective and they only have replaced one, after months of waiting for the second one.
EDITED:
After I posted the review (see below), the issue was fixed.
....
We originally received two defective products, both of which we returned to you. I can verify and provide documentation that both items were sent back as instructed. Despite this, we have only received one replacement unit, and your team has stated you will not send the second replacement or issue a refund.
This is unacceptable given that:
Two defective items were returned in good faith
Only one replacement has been received
Multiple attempts have already been made via email and phone to resolve this matter.
I would not recommend based on their customer service.
May 10, 2026
Unprompted review
Reply from Mito Red Light (USA)
Hi Tiffany,
Thank you for your feedback. We sincerely apologize for the frustration and confusion surrounding your replacement request.
After further review and a direct call with our team today, we confirmed the replacement red and blue attachments are being sent out to you, and the replacement order has now been created.
We appreciate your patience while we worked through the claim details and understand how concerning this situation felt from your perspective. Our goal is always to make sure warranty and replacement requests are properly reviewed and resolved as quickly as possible.
Thank you again for giving us the opportunity to get this corrected.
– Team Mito
I was skeptical
I was skeptical, but the NIR wavelengths melted my fibromyalgia pain away in only 5 minutes. I also enjoy the app.
April 15, 2026
Reply from Mito Red Light (USA)
Hi Lindsey,
Thank you for sharing your experience. We’re glad to hear you’ve been enjoying both the device and the app experience as part of your routine.
Please note: our products are not intended to diagnose, treat, cure, or prevent any disease, and we can’t provide medical advice. If you have a medical condition or specific medical questions (or you’re under medical care), please consult a licensed healthcare professional before use. Mito Red Light devices are designed for general wellness use and are commonly used in personal wellness routines focused on overall well-being.
We appreciate you taking the time to share your feedback.
– Team Mito
Mito has changed my life
Mito has changed my life. I have a panel and a mask, both are part of my routine and go to for what ails me and they always solve it. Thanks y'all.
April 27, 2026
Reply from Mito Red Light (USA)
Hi Kathy,
Thank you for your kind words and continued support. We’re so glad to hear your panel and mask have become an important part of your routine.
Please note: our products are not intended to diagnose, treat, cure, or prevent any disease, and we can’t provide medical advice. If you have a medical condition or specific medical questions (or you’re under medical care), please consult a licensed healthcare professional before use. Mito Red Light devices are designed for general wellness use and are commonly used in personal wellness routines focused on overall well-being.
We truly appreciate you taking the time to share your experience.
– Team Mito
Eager but confused
I'm super excited to receive this red light! The ordering process was simple and straightforward, however I got two separate notifications from my bank app so it looks like there may be two separate charges for one order. I ordered one item, but the two separate charges appear to be for slightly different amounts. I did the basics, I clicked submit once, I didn't reload or refresh the page, the was no technical difficulty involved. I will need to wait for the charge(s) to go through fully on my bank account to be sure, I'm hoping it was just a processing error and that I wasn't charged twice. I received two confirmation emails but with one order number. I'm hoping it only processes one of the payments and not have to go through a return or bank dispute. It's hard to not be uneasy while waiting with an order of this cost.
May 7, 2026
Reply from Mito Red Light (USA)
Hi Sarah,
Thank you for your feedback, and we completely understand why seeing multiple notifications from your bank would feel concerning — especially on a purchase of this size.
After reviewing your order, we can confirm that only one final payment was captured for the completed order. What you saw were multiple authorization attempts during checkout processing, which can sometimes happen when taxes, discounts, or checkout adjustments update in real time before the final payment is settled. Pending authorizations are temporary and typically fall off automatically depending on your bank’s processing timeline.
We’re glad to see your order was successfully processed and delivered, and we appreciate your patience and understanding while everything finalized on your bank’s side.
If you ever have questions about billing or order activity, our team is always happy to help review things with you directly.
– Team Mito
I saw the Mito CEO interview on Mike…
I saw the Mito CEO interview on Mike Adams/The Health Ranger podcast, and had interest. I’m looking for a great quality
red light device.
May 8, 2026
Reply from Mito Red Light (USA)
Hi Sam,
Thank you for your interest in Mito Red Light and for taking the time to share your feedback. We’re excited for you to experience your device and appreciate you considering us as part of your wellness routine.
If you have any questions once your device arrives, our team is always happy to help.
– Team Mito
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.