miTour Sports Events & Travel Reviews 56

TrustScore 3 out of 5

3.1

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Rated 3 out of 5 stars

Slow response to any queries, calls hardly ever picked up, misleading documents. Wouldn't use again

Rated 1 out of 5 stars

Refusing to refund a deposit claiming paid too late, despite them changing the date and all being paid before the new deadline time. Also messed us around with itinery, hence the date cahnge. Would... See more

Rated 4 out of 5 stars

Very well run tournament. Communications before the event were excellent and the organisation over the two days was super. All matches pretty much to time and the referees were excellent. V... See more

Company replied

Rated 4 out of 5 stars

We all thoroughly enjoyed the West Wales Challenge. Boys played some great rugby and we all had a good laugh too. Folks at Dunvant and Llanelli generally couldn't have been more friendly and welc... See more

Company replied

Company details

  1. Tour Operator

Written by the company

miTour are a sports tour operator, organsing sports travel for clubs and schools. In addition to this, miTour own and operate their own sporting events in rugby and football.


Contact info

3.1

Average

TrustScore 3 out of 5

56 reviews

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Rated 5 out of 5 stars

Sussex Raiders Challenge

Sadly this was our last tour with Mountain Ash RFC under 16s as the boys next year go on to youth rugby This was made much easier and memorable for us by the Mitour team who ran great tournament the key to which was good communication and going the extra mile these guys even joined in with our fancy dress and arm wrestling completions. Fabulous time thank you all.

April 13, 2016
Unprompted review
Rated 5 out of 5 stars

Hilversum 2016

Just wanted to say a BIG thank you to all at MI Tour for a fab festival at Hilversum 2016. Not only did the weather play ball (which always helps !), but the team from MI Tour were fab ! It was a well organised tournament, the MI Tour guys were there if we needed anything and we had a great time from start to finish !! ANd to top it off, we came away with silverware !

Looking forward to seeing you in 2017 !!
Tracey CC
Old Scouts RFC Under 14's

April 8, 2016
Unprompted review
Rated 1 out of 5 stars

White Rose Tournament May 2105

Really poor. Buses with no seatbelts for our under 10/11's, Referees who had no knowledge of under 10/11s rules many injuries as numbers in rucks not observed, handing off permitted, no counts for when ball was held up leading to mass issues with discipline, off ball incidents neglected, grounds and facilities which were very poor badly and uncut grass causing many injuries, holes in pitches causing major injury, 1 hour to organise an Ambulance for an injured under 10, multiple injuries due to under 10/11 rules not being followed or known by referees. Bus drivers who did not know how to get to venue, busses ran 1 hour plus late, tournament run 2 hours late, 45 mins to 2 hour waits for games. Booked into holiday camp which could not cope with demand so wait time for food was 1-2 hours (example they have capacity to only cook 2 pizzas at a time!!!), caravan's which were run down, most with heating faults and very unfriendly locals some of whom kicked and punched children in our party.

May 4, 2015
Unprompted review
Rated 5 out of 5 stars

North West Wales Challenge

Boyne RFC U13's travelled from Ireland with miTour on the 27th March to the 30th March. From the first moment we were picked up at our club to when we got home miTour organised it so professionally. The games ran on time and even when the weather got bad they managed to move it all indoors. At night the miTour crew would sit and have a laugh with us also. It was just the best experience our under 13s had. We would definitely recommend miTour and definitely will be travelling with them again in the future. Keep up the good work miTour from all at Boyne RFC Ireland

April 19, 2015
Unprompted review
Rated 5 out of 5 stars

Outstanding tour

MI tours put on a very well organised tour even when the pitchers became water logged they had back up facilities that where outstanding. We will definitely be booking with them again

April 16, 2015
Unprompted review
Rated 5 out of 5 stars

BOYNE RFC WELSH TOUR 2015

Fantastic time had by all in North Wales, kids really enjoyed the rugby and the hospitality of our hosts Mitour. The staff were great and helpful at all times and the facilities and accommodation were spot on. I would recommend Mitour to anybody thinking of bringing a team away on tour

Sean Rochford
Boyne RFC.

April 16, 2015
Unprompted review
Rated 5 out of 5 stars

South Wales Easter Tour 2015 - by Colchester RFC

Totally Awesome Tour.
I cannot thank Gareth Williams & the rest of Mitour company enough. Their support, patience and attention to customer detail was spot on!
Embarking on a tour for 209 people is a daunting prospect but the task was made 100 times easier with the help and support of Mitours.
Despite the practictable rain, we had a memorable time and the tour party will be talking about the whole experience for many years to come.
I would reccommend Mitours to anyone and a massive thank you from myself and the Under 12's and Under 14's from Colchester Rugby Club.
Diolch un fawr

April 16, 2015
Unprompted review
Rated 5 out of 5 stars

West Wales Rugby Festival

The tournament was well organised and managed by the MiTour staff. The staff on site were friendly and well informed. Tthe facilities on site were suitable for the numbers of people attending and the tournament was well run.

I would recommend MiTour to anyone wishing to attend this or other tournaments

April 16, 2015
Unprompted review
Rated 5 out of 5 stars

Very we'll organised and friendly tournament

Hi all
Very we'll organised tournament, plenty of parking with friendly and helpfull staff.
Friendly staff behind bar in club house and food stalls.
Most important thing of all the tournament Big smiles on kids faces brings happy parents.
Nice to see Dan Bigger there handing out medals and trophies, what a gentleman cheers Dan also made the kids tournament.
HAPPY DAYS!!!
Kind regards
Darryl
Maesteg Welsh.

April 15, 2015
Unprompted review
Rated 4 out of 5 stars

West Wales Challenge

We all thoroughly enjoyed the West Wales Challenge. Boys played some great rugby and we all had a good laugh too. Folks at Dunvant and Llanelli generally couldn't have been more friendly and welcoming.

The only thing that didn't quite work was the food on arrival at the Holiday Camp. Having travelled a long way it would have been great if the camp could have provided us with a proper hot meal. Other than that all was good.
MiTour staff were all excellent too.

April 15, 2015
Unprompted review
miTour Sports Events & Travel logo

Reply from miTour Sports Events & Travel

Thank you very much for taking the time to provide feedback on your recent tour. We're obviously delighted that you had a great time and would be delighted to welcome you on tour with us again in the future.

Both of the age groups that travelled were an absolute credit to themselves, their parents and the rugby club as a whole.

Your comments regarding the holiday park are duly noted and will certainly form part of our discussions regarding next year's event.

Kind Regards

The miTour Team

Rated 5 out of 5 stars

Fantastic

This is the second organised tour that we have done and it was the best by far. The Mitour team we great in the weeks leading up to the tour and even managed to sort out an extra caravan so a family could stay together ! The caravan site was ok pretty basic facilities but the vans were clean and in good order. The rugby festival itself was also well organised. Our matches were in the afternoon which meant we could enjoy the facilities on the site in the morning the only issue we had was there was a very late KO on the Sunday plus an injury on the pitch which meant we didn't play our first match until 5 which put our travel home plans behind. All in all a good weekend was had by all and we are looking to book our final under 16s tour with Mitour next year. Many thanks to all the team from Wrexham RFC U15s 😄

April 14, 2015
Unprompted review
miTour Sports Events & Travel logo

Reply from miTour Sports Events & Travel

Hi Becky

Thank you very much for taking the time to provide feedback on your recent tour. We're obviously delighted that you all had a great time and your team were a credit to Wrexham RFC both on the pitch and at the holiday village.

Your comments regarding the holiday park are duly noted and will certainly form part of our discussions regarding next year's event.

In regards to the times of the games on Sunday afternoon, we can only apologise again for any inconvenience caused. You were all very patient waiting for your first kick-off which was obviously caused by a nasty injury in one of the previous games. We hope that the situation, and subsequent late departure, didn't cause too many problems.

Thanks again for choosing miTour as your tour provider in 2015 and we look forward to seeing you again next year.

Kind Regards

The miTour Team

Rated 4 out of 5 stars

The festival was great but the accommodation let it down a little.

The Mitour staff were great and catered for all of our requests. The only issue that let the tour down was the lack of facilities at the Park Resorts. In one way it gave everyone the opportunity to spend more time together, however the catering facilities were a little lacking. This is why we made requests to stop at local supermarkets. It was also quite a distance to the rugby festival and a closer location would have been appreciated. Having said all of that we had a great time and the Tour was one to remember.

April 14, 2015
Unprompted review
miTour Sports Events & Travel logo

Reply from miTour Sports Events & Travel

Hi Sarah

Firstly, thank you very much for taking the time to provide feedback on your tour. We're pleased that, on the whole, you had a fantastic time in West Wales.

Your comments regarding the accommodation and facilities at Carmarthen Bay are also gratefully received and will play a big part in the discussions surrounding our plans for next year.

Thank again and we look forward to seeing you all again in the near future.

Kind Regards

The miTour Team

Rated 4 out of 5 stars

West Wales International Rugby Festival 2015

Very well run tournament. Communications before the event were excellent and the organisation over the two days was super. All matches pretty much to time and the referees were excellent.

Very friendly atmosphere there and we were allowed to leave our tent up overnight which was a bonus.

My only disappointment was teams who came in the bottom two of the group and went onto win the bowl had something to show for the weekend yet teams who lost in the cup semis didn't have anything to show for their efforts. These are still young kids after all.

Dulais Valley U12s.

April 14, 2015
Unprompted review
miTour Sports Events & Travel logo

Reply from miTour Sports Events & Travel

Hi Jamie

Thank you very much for your feedback regarding the recent West Wales Challenge event. We're delighted that your overall experience of the festival was a good one, and that you felt our communications were excellent in the run up to the event.

Your comment regarding the cup/bowl competitions is duly noted. Unfortunately, as is the case at any sporting event, there have to be some winners and some losers. The bowl competition is there to provide the opportunity for the "lesser" teams to have the opportunity to compete for silverwear on finals day. We completely understand your point though, and it will certainly form part of the discussions when planning next year's events.

Thanks again and we look forward to seeing you again next season.

Kind Regards

The miTour Team

Rated 5 out of 5 stars

Gowerton School - Holland 2015

Thanks for a great experience.
Rosie and Ricky were very helpful and easy to contact during our stay - this ensured a more complete experience for our pupils.
Gareth - thanks for your flexibility prior to the tour ensuring organising for myself was less stressful.
Will Definitely be touring with you again - would welcome invites to local tournaments in the future.
Much Love
Will, Dean, Martin and Andrew

April 10, 2015
Unprompted review
miTour Sports Events & Travel logo

Reply from miTour Sports Events & Travel

Hi Will

Thank you very much for your feedback regarding your recent tour to Holland. We are obviously delighted that you intend to tour with us again in the future and look forward to hear what your plans will be.

Most pleasing is that you felt that having Ricky and Rosie on hand over the weekend was of benefit to your overall experience. It is our intention to ensure that all travelling teams have a miTour staff member on hand to deal with anything that comes up during the tour, so your feedback is invaluable in this regards.

Thank you again for choosing miTour as your tour provider and we look forward to seeing you again in the future.

Kind Regards

The miTour Team

Rated 5 out of 5 stars

Chobham RFC Under 17's Tour 2015

This being our last tour as an age group it had to be good and Mitour delivered & some. I have had the very best feedback from our group with everyone saying it was their best tour ever! Rotterdam is a great place to visit and RC Hookers one of the most hospitable clubs I've every been to. I've organised a lot of tours and I found Mitour very friendly and accommodating and if your thinking of touring, this is the company to go with - great coach drivers too.

April 9, 2015
Unprompted review
miTour Sports Events & Travel logo

Reply from miTour Sports Events & Travel

Good afternoon Justin

Firstly, thank you very much for your kind review. We're obviously delighted that the tour was such a resounding success and thank you for choosing us as your tour provider.

We have passed on your comments to RC Hookers and the coach company. In fact, the latter had already been in touch to tell us what a pleasure it was to take your group on tour.

Whilst it was your last tour as an age group, we would be delighted to help with any future tours you may be a part of at senior level.

Everyone at miTour would like to wish you and your team a successful end to the season, and all the very best in the future.

Kindest Regards

The miTour Team

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