Slow response to any queries, calls hardly ever picked up, misleading documents. Wouldn't use again
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Refusing to refund a deposit claiming paid too late, despite them changing the date and all being paid before the new deadline time. Also messed us around with itinery, hence the date cahnge. Would... See more
Very well run tournament. Communications before the event were excellent and the organisation over the two days was super. All matches pretty much to time and the referees were excellent. V... See more
Company replied
We all thoroughly enjoyed the West Wales Challenge. Boys played some great rugby and we all had a good laugh too. Folks at Dunvant and Llanelli generally couldn't have been more friendly and welc... See more
Company replied
Company details
Written by the company
miTour are a sports tour operator, organsing sports travel for clubs and schools. In addition to this, miTour own and operate their own sporting events in rugby and football.
Contact info
Rainbow Business Centre, Phoenix Way, SA7 9FP, Swansea, United Kingdom
- 08007734820
- info@mitour.co.uk
- www.mitour.co.uk
People also looked at
Sussex Raiders Challenge
Sadly this was our last tour with Mountain Ash RFC under 16s as the boys next year go on to youth rugby This was made much easier and memorable for us by the Mitour team who ran great tournament the key to which was good communication and going the extra mile these guys even joined in with our fancy dress and arm wrestling completions. Fabulous time thank you all.
Hilversum 2016
Just wanted to say a BIG thank you to all at MI Tour for a fab festival at Hilversum 2016. Not only did the weather play ball (which always helps !), but the team from MI Tour were fab ! It was a well organised tournament, the MI Tour guys were there if we needed anything and we had a great time from start to finish !! ANd to top it off, we came away with silverware !
Looking forward to seeing you in 2017 !!
Tracey CC
Old Scouts RFC Under 14's
White Rose Tournament May 2105
Really poor. Buses with no seatbelts for our under 10/11's, Referees who had no knowledge of under 10/11s rules many injuries as numbers in rucks not observed, handing off permitted, no counts for when ball was held up leading to mass issues with discipline, off ball incidents neglected, grounds and facilities which were very poor badly and uncut grass causing many injuries, holes in pitches causing major injury, 1 hour to organise an Ambulance for an injured under 10, multiple injuries due to under 10/11 rules not being followed or known by referees. Bus drivers who did not know how to get to venue, busses ran 1 hour plus late, tournament run 2 hours late, 45 mins to 2 hour waits for games. Booked into holiday camp which could not cope with demand so wait time for food was 1-2 hours (example they have capacity to only cook 2 pizzas at a time!!!), caravan's which were run down, most with heating faults and very unfriendly locals some of whom kicked and punched children in our party.
Great weekend at West Wales Challenge 2015
Hi All,
A Big Thank You to miTours from the players, parents & coaches from Pontardawe RFC under 12s for organising a great weekend. We hope to see you next year (please!!)
Thanks again
Julie Davies
Sent from my iPhone
North West Wales Challenge
Boyne RFC U13's travelled from Ireland with miTour on the 27th March to the 30th March. From the first moment we were picked up at our club to when we got home miTour organised it so professionally. The games ran on time and even when the weather got bad they managed to move it all indoors. At night the miTour crew would sit and have a laugh with us also. It was just the best experience our under 13s had. We would definitely recommend miTour and definitely will be travelling with them again in the future. Keep up the good work miTour from all at Boyne RFC Ireland
Outstanding tour
MI tours put on a very well organised tour even when the pitchers became water logged they had back up facilities that where outstanding. We will definitely be booking with them again
BOYNE RFC WELSH TOUR 2015
Fantastic time had by all in North Wales, kids really enjoyed the rugby and the hospitality of our hosts Mitour. The staff were great and helpful at all times and the facilities and accommodation were spot on. I would recommend Mitour to anybody thinking of bringing a team away on tour
Sean Rochford
Boyne RFC.
South Wales Easter Tour 2015 - by Colchester RFC
Totally Awesome Tour.
I cannot thank Gareth Williams & the rest of Mitour company enough. Their support, patience and attention to customer detail was spot on!
Embarking on a tour for 209 people is a daunting prospect but the task was made 100 times easier with the help and support of Mitours.
Despite the practictable rain, we had a memorable time and the tour party will be talking about the whole experience for many years to come.
I would reccommend Mitours to anyone and a massive thank you from myself and the Under 12's and Under 14's from Colchester Rugby Club.
Diolch un fawr
West Wales Rugby Festival
The tournament was well organised and managed by the MiTour staff. The staff on site were friendly and well informed. Tthe facilities on site were suitable for the numbers of people attending and the tournament was well run.
I would recommend MiTour to anyone wishing to attend this or other tournaments
Very we'll organised and friendly tournament
Hi all
Very we'll organised tournament, plenty of parking with friendly and helpfull staff.
Friendly staff behind bar in club house and food stalls.
Most important thing of all the tournament Big smiles on kids faces brings happy parents.
Nice to see Dan Bigger there handing out medals and trophies, what a gentleman cheers Dan also made the kids tournament.
HAPPY DAYS!!!
Kind regards
Darryl
Maesteg Welsh.
West Wales Challenge
We all thoroughly enjoyed the West Wales Challenge. Boys played some great rugby and we all had a good laugh too. Folks at Dunvant and Llanelli generally couldn't have been more friendly and welcoming.
The only thing that didn't quite work was the food on arrival at the Holiday Camp. Having travelled a long way it would have been great if the camp could have provided us with a proper hot meal. Other than that all was good.
MiTour staff were all excellent too.

Reply from miTour Sports Events & Travel
Fantastic
This is the second organised tour that we have done and it was the best by far. The Mitour team we great in the weeks leading up to the tour and even managed to sort out an extra caravan so a family could stay together ! The caravan site was ok pretty basic facilities but the vans were clean and in good order. The rugby festival itself was also well organised. Our matches were in the afternoon which meant we could enjoy the facilities on the site in the morning the only issue we had was there was a very late KO on the Sunday plus an injury on the pitch which meant we didn't play our first match until 5 which put our travel home plans behind. All in all a good weekend was had by all and we are looking to book our final under 16s tour with Mitour next year. Many thanks to all the team from Wrexham RFC U15s 😄

Reply from miTour Sports Events & Travel
The festival was great but the accommodation let it down a little.
The Mitour staff were great and catered for all of our requests. The only issue that let the tour down was the lack of facilities at the Park Resorts. In one way it gave everyone the opportunity to spend more time together, however the catering facilities were a little lacking. This is why we made requests to stop at local supermarkets. It was also quite a distance to the rugby festival and a closer location would have been appreciated. Having said all of that we had a great time and the Tour was one to remember.

Reply from miTour Sports Events & Travel
West Wales International Rugby Festival 2015
Very well run tournament. Communications before the event were excellent and the organisation over the two days was super. All matches pretty much to time and the referees were excellent.
Very friendly atmosphere there and we were allowed to leave our tent up overnight which was a bonus.
My only disappointment was teams who came in the bottom two of the group and went onto win the bowl had something to show for the weekend yet teams who lost in the cup semis didn't have anything to show for their efforts. These are still young kids after all.
Dulais Valley U12s.

Reply from miTour Sports Events & Travel
Gowerton School - Holland 2015
Thanks for a great experience.
Rosie and Ricky were very helpful and easy to contact during our stay - this ensured a more complete experience for our pupils.
Gareth - thanks for your flexibility prior to the tour ensuring organising for myself was less stressful.
Will Definitely be touring with you again - would welcome invites to local tournaments in the future.
Much Love
Will, Dean, Martin and Andrew

Reply from miTour Sports Events & Travel
Chobham RFC Under 17's Tour 2015
This being our last tour as an age group it had to be good and Mitour delivered & some. I have had the very best feedback from our group with everyone saying it was their best tour ever! Rotterdam is a great place to visit and RC Hookers one of the most hospitable clubs I've every been to. I've organised a lot of tours and I found Mitour very friendly and accommodating and if your thinking of touring, this is the company to go with - great coach drivers too.

Reply from miTour Sports Events & Travel
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.


