Unreliable and bad support
I bought their theme to use on my wordpress site. This reported a problem during installation. I reported it to support who wasted two weeks without resolving anything despite exchanging a thousand emails and even passing on my site credentials. Be wary, don't buy their themes! They won't even refund me!
Reply from Mizan Themes
We're truly sorry to hear about your experience and the inconvenience you've faced. This is not the level of service we aim to provide. Our support team strives to resolve every issue promptly, and we apologize if we fell short in your case.
Please rest assured that we take feedback seriously, and we're committed to finding a resolution. If you’re still facing any issues or if your case remains unresolved, kindly reach out to us again directly at support@mizanthemes.com, and we’ll prioritize your request.
Thank you for bringing this to our attention, and again, we’re sorry for the frustration caused.