Mjacarsales Reviews 

92
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Just purchased my new car through MJA Car Sales, and what a pleasant experience! Friendly, professional and great communication. I highly recommend and will definitely be back when we need another car... See more

Rated 5 out of 5 stars

Having been extremely pleased with my previous car from MJA they were the obvious place to begin looking for the next one. The wide choice of vehicles were nicely displayed and presented and as they w... See more

Rated 5 out of 5 stars

I want to say a big thank you to all team from MJA Car Sale from Walton-on-Thames. I buy a car in March and i m really happy with the purchase , with the smooth transition between MJA and Finance... See more

Rated 5 out of 5 stars

What a great experience, Matthew made the process of buying a new car easy, as an electric sceptic he took the time and trouble to explain the benefits and allowed me to drive the car for a cons... See more

Company details

  1. Motor Vehicle Dealer

Written by the company

You are in safe hands with MJA Car Sales. We were one of the first to set standards for selling a used car as if it was a new car. Today we are still your best choice for a quality used car or light commercial vehicle. No high pressure selling Test drives welcome and without obligation to buy Top part exchange prices Thorough Pre-Delivery Inspection We have a 1st. class reputation We choose our used cars carefully before the sale and we look after our customers after the sale. Every used car we offer is available with a fully comprehensive and extensive 1, 2 or 3-year warranty. We have 100's of high quality used cars for sale. We have sold over 165,000 since we opened in 1974. Most customers, their family and friends buy their cars from us time and time again. Many now travel long distances to buy our used cars. They are confident they are buying a quality used car and the best value for their money. MJA are authorised and regulated by the Financial Conduct Authority. Finance Subject to status. Other offers may be available but cannot be used in conjunction with this offer. We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. We are only able to offer finance products from these providers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

92 reviews

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4.8

All reviews

(92)

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Rated 5 out of 5 stars

Excellent and professional service

Excellent and professional service once again. Third car i have purchased from MJA and very happy with my new purchase Nissan Qashqai. Matt the salesman is an asset to the organisation, very helpful and and a pleasure to purchase a car from.

February 12, 2023
Unprompted review
Rated 5 out of 5 stars

MJA a reputable car dealership

Rob Everest was very helpful in overseeing the purchase and part exchange of our vehicle. He was never over pushy and knowledgeable about the car and products available. I would recommend this company.

February 18, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you MJA!

Brilliant service provided by Rob, professional from start to finish! Would definitely recommend MJA to anyone in the second hand car market.

February 16, 2023
Unprompted review
Rated 5 out of 5 stars

Super experience with MJA car sales

Super experience with MJA car sales! Rob was fantastic and took the time to explain everything in detail. Completely in-love with my new car! Really friendly and welcoming staff! Thank you so much!

February 11, 2023
Unprompted review
Rated 5 out of 5 stars

Such an easy purchase

Such an easy purchase. Finally knew what I was looking for, found one on MJA website, arranged a time to visit, test drove it and filled in the paperwork, collected a few days later after MOT completed and checks done. Great job! Thank you Peter.

December 14, 2022
Unprompted review
Mjacarsales logo

Reply from Mjacarsales

Thank you for your review. I hope you enjoy your new car.

Rated 5 out of 5 stars

Very good service

Very good service, never experienced service like this before. Every thing done to suit me, like when car was to be delivered and my car collected. Thank you John for all your help.

November 20, 2022
Unprompted review
Mjacarsales logo

Reply from Mjacarsales

Thank you for your feedback and I am glad you are happy and hope your new car serves you well.

John Dunne

Rated 5 out of 5 stars

Excellent experience

Excellent experience. Nothing was too much trouble. Matt was honest and pleasant to deal with and car as good, if not better than described. I would (and do) highly recommend.

November 20, 2022
Unprompted review
Rated 5 out of 5 stars

Matt told me a Hyundai i20 was…

Matt told me a Hyundai i20 was available and would be very similar to my KIA. It was just within my price range.
Slightly disappointed it does not have Cruise Control nor Heated Seats like my Kia and there is no SATNAV.
I find it has a looser engine than my Kia and has more punch.
All in all I rate MJA VERY HIGHLY INDEED for buying a first class 2nd hand Car

October 15, 2022
Unprompted review
Rated 5 out of 5 stars

One happy customer

From viewing the listing on the website to the moment we drove away in our new car, I have to say our experience of buying a car from MJA was very smooth and stress-free. The sales team were polite, helpful and courteous at all times. Such is the scarcity of certain models at the moment that we drove 3hrs to buy a car from them. The fact they are an AA Approved Dealer gave me reassurance that I was dealing with a legitimate company who weren't going to sell me a banger and waste my time (not to mention petrol!).

October 29, 2022
Unprompted review
Rated 3 out of 5 stars

MJA service

Offered me trade in but they didn't go through with it. Asked for year mot which I got and error msg which was cleared. Cost me a lot extra to do privately. Bought car for a lot of money only 11k miles on clock needed an £800 repair a week later. Luckily took warranty. Very polite and amenable but for money I paid expected better service.

October 24, 2022
Unprompted review
Mjacarsales logo

Reply from Mjacarsales

I am sorry you had a fault with your car and glad we could rectify the problem quickly. The part that failed was a battery. Modern batteries can run out of charge at anytime, without warning and our pre collection preparation checks did not show any issues with the SOS system the battery backs up. I hope this explains to your satisfaction. Regards John Dunne

Rated 5 out of 5 stars

MJA is a legit real deal

MJA is a legit real deal. Thank you for giving me a very easy transaction. Shout out for Simon for helping me out to get my dream car!

October 29, 2022
Unprompted review
Rated 5 out of 5 stars

A pleasure buying a car

Thank you for making the experience a pleasurable one. The Sales advisor did not pressure sell the car. He let the car sell itself.

September 18, 2022
Unprompted review
Rated 5 out of 5 stars

Very happy

Very pleased with the smooth service from the initial visit to the collection of a pristine new car. I drove away feeling confident that I had made the right choice having been well informed and re-assured by Simon. Thank you

September 15, 2022
Unprompted review
Rated 5 out of 5 stars

My experience of buying a car from MJA in Sudbury-on-Thames

My experience of buying a car from Simon Mann of MJA in Sunbury-on-Thames for our Church, raised my impression of Car Sales Dealers to a meteoric height with his professionalism, honesty and service to give a customer the best. Simon was very thorough, helpful and extremely sincere in his dealing and assurance to us that his door is always open if ever we are dissatisfied for any reason.

October 8, 2022
Unprompted review
Rated 2 out of 5 stars

This is a reply to to MJA reply to my…

This is a reply to to MJA reply to my review.
First of all we had no conversation about the cost of various repairs. After you spoke to the person doing the inspection you came on the phone and just stated you needed to take £500 off the original price. Details of cost for each item were never discussed apart from a vague reference to the alloy wheels. I also note that YOU DO NOT MENTION MY EMAIL TO YOU ANSWERING EXTRA QUESTIONS FROM THE ORIGINAL MOTORWAY COMPANY REPORT WHERE I STATE THAT “THE BACK PASSENGER WHEEL ARCH WAS SCRATCHED IN A CAR PARK, BY PERSONS UNKNOWN. THIS WAS PROFESSIONALLY FIXED.”
So you knew about that paint repair. Which by the way is perfect and only spotted by a slight over re spray inside the door. It does not need redoing.
I have also examined photos on your website and notice that scuffs on alloy wheels on cars for sale have not been repaired!! They are also in the case of at least one car longer and deeper than on my car.
So your reply contains a few ‘inaccuracies’ to say the least.
I stick by views.

Allan Cowhig

You say if you had known about the repair you would have offered a lower price. Why then did you say in your reply to my email stating that a repair had been done “Everything reads straightforward”
There was your opportunity to renegotiate or pull out.
You didn’t. We had to go through the charade of the inspection.
I have moved on I expect you will by making a healthy profit on the sale of the car.

October 4, 2022
Unprompted review
Mjacarsales logo

Reply from Mjacarsales

Apologies for the late reply as I have been away.

In our defence to your statement please recall our correspondence where you state that we knew about the repair. We did but we were informed after agreeing figures to purchase. If we were told about the repair prior to negotiation, we would not have offered as much or possibly not wanted to buy it at all.

Rated 3 out of 5 stars

Visited the Sunbury on Thames branch…

Visited the Sunbury on Thames branch this morning with daughter and son-in-law to look for a car. Very crowded site. I followed the arrow pointing to customer parking but no spaces so I parked next to show cars but out of the way. Salesman rushed over to say if staying please park where it says customer parking. There was one space that is missed. I moved there and said I’d followed the arrow. I suggest removing the arrow.
He then proceeded to speak sarcastically to us. Asked what we were looking for. My son in law said a family car as baby on the way. The salesman then tapped my son in laws belly saying ‘you hide it well’! Not appropriate at all and yes he has a bit of a belly but is that how to talk to customers? I said please be nice. Then we said need Space for a buggy, and the salesman said well most people buy the buggy then the car. Well, not in our case and for personal reasons which are none of his business. He obviously didn’t want to sell any cars today. Anyway, on a positive note there were quite a few cars of the type we were interested in to look at but we thought they were very overpriced and in any case would not buy anything from such a rude man.

August 21, 2022
Unprompted review
Mjacarsales logo

Reply from Mjacarsales

Dear Customer
I have read your review and spoken with my Salesman. It was a simple joke that fell flat because he did not take the time to evaluate his customer and did not think about what he was saying. I am very sorry this upset you. I have explained to my Salesman that he cannot approach everyone in the same way as all Customers are different. If you contact me direct at the Sunbury Branch, I will ensure you get the best service possible to make up for this poor start.
John Dunne
Group Sales Manager

Rated 5 out of 5 stars

Excellent service from start to finish

This was the first time i have bought a car not from a main dealer. from start to finish Matt was excellent, the transaction was very easy and straight forward and on the day of collection, although Matt couldn't be there, the car was clean, fully checked and ready to go.

August 4, 2022
Unprompted review
Rated 5 out of 5 stars

This would be the 4th car am getting…

This would be the 4th car am getting from mja no hassle the thing i love the most with them is when u get there they hand over the key of the car to you to play around with and also let you test it at own pace i used to deal nigel gama brilliant sales man but this time i got an opportunity to work with peter at the sunbury branch great guy i will definately recommend them to anyone great car dealership

Regards ovi

August 3, 2022
Unprompted review

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