Milton Keynes Veterinary Group Reviews 

513
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional care, compassion, and friendly approach, making visits pleasant for both pets and owners. Many highlight the vets' professionalism, knowledge, and patience, especially when dealing with anxious animals. People appreciate the thorough examinations and clear explanations provided regarding treatment options. The overall service is consistently described as excellent, with customers noting the efficiency in securing appointments and the smooth experience from reception to consultation. Reviewers frequently mention feeling at ease, knowing their pets receive the best possible care from a dedicated and understanding team.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their friendly, personable, and... See more

Service

Customers had positive experiences with service, consistently praising the caring and professional approach... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The vet handled my overly terrified of vets rescue dog with care and reassurance. Speaking calmly, offering treats and stroking. He had his annual vaccination with no issue and even though still tre... See more

Company replied

Rated 5 out of 5 stars

What a lovely compassionate Vet at Whaddon Way, our 2 elderly cats ( turning 17 shortly) have been going there for most their lives ( a couple of visits to Stoke Road as well) . I found her so caring... See more

Company replied

Rated 5 out of 5 stars

I made two visits on Friday 12th September. Freddie Rickwood went in the morning for his first annual booster. He waited patiently to be seen. Honey Cumberland went in the afternoon as my mum was co... See more

Company replied

Rated 5 out of 5 stars

I use MK Vet Group over 20 years with my dogs and in my opinion they are by far the best general veterinary practice with a vast variety of expertise. We love Romina and unless an emergency will alway... See more

Company replied


Company details

  1. Veterinarian

Written by the company

We are an independent, family run veterinary practice with five different locations across the city. We take pride in offering total care for your pet, from advice on choosing your new family member through to routine vaccinations, medical treatment, neutering, major surgery, health advice and geriatric care. We strive to be the best veterinary practice in Milton Keynes by offering a friendly, caring service. Our team understand the importance of affordable, quality pet care and we’d like to help you give your pet the best life possible.


Contact info

4.9

Excellent

TrustScore 5 out of 5

513 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(513)

80 reviews in the last 12 months

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Rated 5 out of 5 stars

Very friendly the staff & the vet…

Very friendly the staff & the vet excellent

January 12, 2026
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Very easy to get an appointment

Very easy to get an appointment. Very polite and helpful staff . And some very good advice from the vet who was extremely professional and friendly.

January 7, 2026
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Jan Pain is Trudys favourite vet

Jan Pain is Trudys favourite vet. Jan is so gentle with Trudy, we went for the yearly booster and I don't think Trudy realised that she had received it as she never flinched.

January 7, 2026
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Stony Stratford Practice

Reception Staff and Vets are always friendly, professional and caring towards our dog(s).
We recently had to say goodbye to our precious pointer Ruby after a fatal accident and all the caring staff made a devastating day a little less difficult - thank you.

December 23, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Fantastic practise

This practise always offers a really caring service. They are kind and considerate. I have used them for years and years. From the receptionist, to the nurses and the vets. All marvellous. I always try to book my pet with the same nurse as she is marvelous with my cat and goes the extra Mile. Overall a great practise.

January 2, 2026
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Very pleased

I'm always impressed by the care provided by the staff at the practice. This appointment was no exception, with a thorough examination of my pet.

December 29, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

My Cavalier was suffering from…

My Cavalier was suffering from recurring ear infections and we have seen many vets over the last 4 years. At one appointment we saw the vet Ade who suggested a new type of ear drops we've never been offered before. This is the first time my dog has had clear ears and has been able to hear properly. I cannot thank Ade enough for her advice and the care that she gives to my dog.

December 16, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 4 out of 5 stars

The practice is professional

The practice is professional - everyone seems to know what they are doing and are friendly.

I feel I like to leave comment however that the entire area is very busy and chaotic with loud noises which are not easy on all pets ( especially cats) . A little more harmony, nice calming music on the background to keep all pets calm would go a long way.

December 17, 2025
Unprompted review
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Reply from Milton Keynes Veterinary Group

Thank you for your kind words and helpful feedback. We’re glad you find our team professional and friendly. We appreciate your suggestion about creating a calmer environment, and we’ll be sure to pass it on to management for consideration.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

We saw a lovely young female vet who…

We saw a lovely young female vet who was very calm with our cat.
The vet was welcoming, informative. She had a lovely friendly way with both us and Frank.
I have always been pleased with the vets we have seen before but the vet yesterday was lovely.
Sorry I have forgotten her name.

December 15, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 4 out of 5 stars

Cat vaccination

My cat was terrified when she had her annual vaccination and the vet seemed to be as well and didn't do a complete check on her which is an issue as I pay for this service, I think taking her on a long journey is an issue and wish this could be done at the local branch, overall i am always happy with the service.

December 12, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thank you for taking the time to leave a review for Milton Keynes Veterinary Group.

We are sorry to hear that you feel the service you received when you visited was not as you expected from our team. If you could please contact the surgery at info@mkvetgroup.co.uk with some more information we would be happy to investigate what happened and discuss your case in more detail. We look forward to hearing from you.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

I have used these guys for over 30 years

I have been going to this branch since I was a child with my parents and the family pets, and now even though I’m not in MK I still drive back with my pets. I trust these guys and I know the combined knowledge of these great vets is so valuable.
Thank you for taking such good care of our animal family. 🥰

December 4, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Nice surgery

Lovely staff. Have been looking after my pets for 27 years. So good with them and helpful advice when needed. Also cannot fault them at the point of making the worst decision ever. Treated us and our pet so kindly

December 4, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Very friendly my Mushu love it he stays

Very friendly my Mushu love it he stays calm there

December 2, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Brilliant service from a very caring…

Brilliant service from a very caring lady vet at Stoke Road on Friday 21 st
Lots of useful advice

November 21, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

We’re really grateful and appreciate you taking the time to share your 5-star rating with us. We are glad the service our team provide met your expectations. We look forward to seeing you and your pet in future.

Milton Keynes Vet Group Team

Rated 4 out of 5 stars

Love coming to you guys even the dogs…

Love coming to you guys even the dogs do but not impressed with the Aussie vet. He didn’t need to swear as often as he did and he was going on about his 2 dogs but the most important dog that he have been talking about was my dog.

November 17, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thank you for your review and for trusting us with your dogs — we’re so glad they enjoy visiting. We’re sorry to hear your recent experience didn’t meet expectations. Your comfort and your pet’s care are always our priority, and we appreciate your feedback.

Milton Keynes Vet Group Team

Rated 1 out of 5 stars

Worst Vets in Milton Keynes

We were taking our beloved cat on an emergency appointment to the walnut tree out of hours service, and I wish we hadn’t bothered now , how rude and unsympathetic the Vet was there, walked in and was completely ignored then another person came and said are we okay which we reply? Yes thank you. We are here for an appointment. We were then taken in with the vet that completely ignored us. She was very rude and direct and just made the whole experience Very uncomfortable. She needs some sort of bedside manner when you’re taking a sick pet that you think the world of a little compassion wouldn’t go a miss , would never go back to this Vet again !

November 16, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Dear Claire,

Thank you for your review and sharing your experience.

From the information provided on your review, we believe your experience occurred with our out of hours provider Vets Now. Vets Now is an out of hours service who use our hospital premises to provide emergency care overnight, on weekends and bank holidays and are a separate company to ourselves.

Vets Now can be contacted on customersupport@vets-now.com.

Milton Keynes Veterinary Group Team

Rated 5 out of 5 stars

Always so helpful

Always so helpful, a proper family practice.

November 15, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Hugo came to the vets for his yearly…

Hugo came to the vets for his yearly injections also he had a few issues which needed addressing the vets was lovely explained everything and put my mind at ease. Would not go anywhere else

November 14, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Whatever surgery I take Harvey too they…

Whatever surgery I take Harvey too they are always lovely with him and you can tell they have his best interests at heart . The reception staff are always helpful and efficient. Been at this vets now for nearly 11 years .

October 31, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

Rated 5 out of 5 stars

Always a great experience

Always a great experience. Over 30+ years we have come to know and trust the vets in this practice. Recently our cat, Otis, was very ill but the care he received was lovely. Joanna and Rory in particular have been wonderful.

October 31, 2025
Unprompted review
Milton Keynes Veterinary Group logo

Reply from Milton Keynes Veterinary Group

Thanks so much for taking the time to leave us a 5-star rating, this is very much appreciated by the team and we look forward to seeing you in the future.

Milton Keynes Vet Group Team

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